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SAFETY MANAGEMENT SYSTEM HELI EXPO 2012 SMS Workshop Fred Brisbois Sikorsky Aircraft Co-Chair U.S. Implementation Team IHSS 2011, Ft. Worth, Texas November 6, 2011 TOPICS • • • • • Fundamentals of SMS & background information ‘Just’ Culture Return On Investment Toolkit – Edition 1 Toolkit – Edition 2 HELI EXPO 2012, Dallas, Texas February 11, 2012 2 FUNDAMENTALS HELI EXPO 2012, Dallas, Texas February 11, 2012 3 PEOPLE It’s about bringing them home…every time. HELI EXPO 2012, Dallas, Texas February 11, 2012 4 PRIMARY CAUSE FACTORS ACCIDENT CAUSES HUMAN MACHINE TIME HELI EXPO 2012, Dallas, Texas February 11, 2012 5 WHY? EACH HELICOPTER ACCIDENT IS ALL OF OUR’s! HELI EXPO 2012, Dallas, Texas February 11, 2012 6 WE ARE ONLY HUMAN! “Human beings by their very nature make mistakes; therefore, it is unreasonable to expect error-free human performance.” Shappell & Wiegmann, 1997 HELI EXPO 2012, Dallas, Texas February 11, 2012 7 SAFETY Is the key to our future It affects everything we do (SMS) Every accident affects everyone HELI EXPO 2012, Dallas, Texas February 11, 2012 8 SMS – WHAT IS IT? • A system that enables the systematic management of safety throughout an organization • A business-like approach to safety • A systematic, explicit and comprehensive process for managing risks and • Provides for goal-setting, planning and measuring performance. HELI EXPO 2012, Dallas, Texas February 11, 2012 10 SAFETY MANAGEMENT SYSTEM • Infuses safety into all parts of the system – Training – Operations Management levels – Maintenance – People – Tools – Procedures – Materials Protection Production – Equipment – Software HELI EXPO 2012, Dallas, Texas February 11, 2012 11 SAFETY MANGEMENT SYSTEM SAFETY POLICY SAFETY ASSURANCE Safety Policy Safety Performance Monitoring and Measurement Management Commitment & Safety Accountability Management of Change Key Safety Personnel Continual Improvement Emergency Preparedness & Response SMS Documentation & Records SAFETY RISK MANAGEMENT SAFETY PROMOTION Hazard Identification and Analysis Competencies and Training Risk Assessment and Control Communication and Awareness HELI EXPO 2012, Dallas, Texas February 11, 2012 12 ‘JUST CULTURE” HELI EXPO 2012, Dallas, Texas February 11, 2012 13 CAUSES OF HUMAN ERRORS • • • • Not following a procedure (violation) Follow an incorrect process. Forget to complete a procedure Skills and training related errors HELI EXPO 2012, Dallas, Texas February 11, 2012 14 ‘JUST CULTURE’ • A Key Fundamental of SMS • Promotes reporting • Results in operational improvements HELI EXPO 2012, Dallas, Texas February 11, 2012 15 SIMPLIFIED “JUST CULTURE” MODEL SMS Toolkit, Edition 1, Page 29 HELI EXPO 2012, Dallas, Texas February 11, 2012 16 DETAILED “JUST CULTURE” MODEL SMS Toolkit, Version 2, Page 59 HELI EXPO 2012, Dallas, Texas February 11, 2012 17 SAFETY’S RETURN ON INVESTMENT HELI EXPO 2012, Dallas, Texas February 11, 2012 18 MANAGEMENT SYSTEM = SAFETY SYSTEM Financial Management System Safety Management System Finance Plan Safety Plan Targets & Objectives Targets & Objectives Budget Budget Accountabilities Accountabilities Levels of Authority Line Management Authorities Procedures Procedures Checks and Balances Monitoring/Line Checks Audit Plan Accountants Audit Plan Safety Committee Audits Balance Sheets Audits Safety Achievement HELI EXPO 2012, Dallas, Texas February 11, 2012 19 WHAT LANGUAGE DO YOU SPEAK? PROBABILITY FREQUENT PROBABLE OCCASIONAL REMOTE IMPROBABLE SEVERITY I - CATASTROPHIC II - CRITICAL III - MARGINAL IV - NEGLIGIBLE A B C D E 1 3 7 13 2 5 9 16 4 6 11 18 8 10 14 19 12 15 17 20 -OR- HELI EXPO 2012, Dallas, Texas February 11, 2012 20 ROI – WHAT IS SAFETY’s PAYBACK? ROI = Net Present Value Present Value of Project Cost HELI EXPO 2012, Dallas, Texas February 11, 2012 21 RETURN ON INVESTMENT WHAT DOES A SAFETY GUY KNOW ABOUT FINANCE? Return on Investment (ROI): This is calculated by dividing the net present value by the present value of the project costs. The net present value is calculated by subtracting the present value of project costs from the present value of project benefits. The model calculates ROI based on costs, benefits, and the discount rate that are entered by the user. é( B - C )(1+ n)i ù ê i i ú i ê ú (1+ r) i=1 ë û ROI= = iù t é C (1+ n) ê i ú i i=1 ê ë (1+ r) úû t å å HELI EXPO 2012, Dallas, Texas February 11, 2012 é B (1+ n)i ù t éC (1+ n)i ù ê i ú- ê i ú i i i=1 ê ë (1+ r) úû i=1 êë (1+ r) úû i t é Ci (1+ n) ù ê ú i i=1 ê ë (1+ r) úû t å å å 22 ROHSEI One Way To Change The Paradigm. Return on Health, Safety and Environmental Investment (ROHSEI) HELI EXPO 2012, Dallas, Texas February 11, 2012 23 BRIDGING FINANCE & SAFETY BUSINESS TALK SAFETY TALK Finance/Operations Safety/Industrial Hygiene Earnings/EPS Accident rates ROI Property loss Payback Insurance premiums PVRR Fines and citations Internal Rate of Return No. of people trained Production rates Exposure Assessments Earnings/employee Net Present Value Cost Benefit HELI EXPO 2012, Dallas, Texas February 11, 2012 ROHSEI Bridges the Gap Near misses Behavioral Observations Audit findings 24 JHSAT COMPENDIUM ANALYSIS U.S. Accidents For Calendar Years 2000, 2001, 2006 • Safety Management Issues Identified In 43% Of The Accidents • 64% of the 523 Accidents Had A Safety Management Intervention Recommendation HELI EXPO 2012, Dallas, Texas February 11, 2012 25 ROHSEI CALCULATIONS HELI EXPO 2012, Dallas, Texas February 11, 2012 26 ROHSEI APPLIED TO SMS # 2. Double the cost to implement for aircaft valued 50% less HELI EXPO 2012, Dallas, Texas February 11, 2012 27 TOOLKITS HELI EXPO 2012, Dallas, Texas February 11, 2012 28 FAA Order VS 8000.367 FAA Advisory Circular 120-92 ICAO DOC 9859 AN/460 34 Pages 40 Pages 290 Pages HELI EXPO 2012, Dallas, Texas February 11, 2012 29 SOLUTIONS Must be tailored to YOUR regional area & mission HELI EXPO 2012, Dallas, Texas February 11, 2012 30 IHST TOOLKITS Edition 1 Edition 2 HELI EXPO 2012, Dallas, Texas February 11, 2012 31 IHST SMS TOOLKIT Edition 1 39 pages HELI EXPO 2012, Dallas, Texas February 11, 2012 32 CHAPTER 1 (Edition 1) Safety Management System Attributes HELI EXPO 2012, Dallas, Texas February 11, 2012 33 CHAPTER 2, (Edition 1) Organizational And Human Requirements • • • • • • Policy Procedures Human Requirements Responsibility Authority Duty HELI EXPO 2012, Dallas, Texas February 11, 2012 34 CHAPTER 3, (Edition 1) Implementing An SMS Checklist to help validate implementation of SMS attributes HELI EXPO 2012, Dallas, Texas February 11, 2012 35 CHAPTER 4, (Edition 1) Example of Small Operator SMS HELI EXPO 2012, Dallas, Texas February 11, 2012 36 IHST TOOLKIT Edition 2 97 pages HELI EXPO 2012, Dallas, Texas February 11, 2012 37 CHAPTER 1 (Edition 2) Organization & Human Requirements • Guidelines for using policies and procedures to achieve desired level of safety Policies Procedures Individual responsibilities Authority • Safety Planning Exercise/Template HELI EXPO 2012, Dallas, Texas February 11, 2012 38 CHAPTER 1 (Edition 2) SMS Planning Exercise HELI EXPO 2012, Dallas, Texas February 11, 2012 39 CHAPTER 2 (Edition 2) Safety Management System Elements • Theories and philosophy behind core SMS elements in designing an effective SMS plan. • Internal Evaluation tables from FAA SMS Program Office Assurance guide • Safety culture assessment (adapted from Dr. James Reason) HELI EXPO 2012, Dallas, Texas February 11, 2012 40 CHAPTER 2 (Edition 2) FAA SMS Program Office Assurance Guide HELI EXPO 2012, Dallas, Texas February 11, 2012 41 CHAPTER 2 (Edition 2) Safety Culture Assessment HELI EXPO 2012, Dallas, Texas February 11, 2012 42 CHAPTER 3 (Edition 2) Guidelines To SMS Implementation Systematic guidelines to implement an SMS Checklist for SMS elements Phased implementation guidelines Planning & organization Reactive processes Proactive processes HELI EXPO 2012, Dallas, Texas February 11, 2012 43 CHAPTER 3 (Edition 2) SMS Implementation Checklist HELI EXPO 2012, Dallas, Texas February 11, 2012 44 CHAPTER 3 (Edition 2) SMS Development Chart HELI EXPO 2012, Dallas, Texas February 11, 2012 45 CHAPTER 4 (Edition 2) Resources for SMS Implementation Definition of terms Sample SMS program HELI EXPO 2012, Dallas, Texas February 11, 2012 46 CONTACT Fred Brisbois Sikorsky Aircraft [email protected] 203.605.7747 HELI EXPO 2012, Dallas, Texas February 11, 2012 47