Ducharme Service Management System
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Transcript Ducharme Service Management System
More Jobs, More Time, More Money
What We Do
For Service Contractors who must visit Customer locations
Who Need More time, More jobs, More money
Product eliminates phone and email tag
Provides a simple, brandable online service software
Unlike our Competitors like Genbook.com and ServiceCEO.com
Routezilla searches customer locations, calculates availability, builds
efficient routes and books jobs 24/7, even when admin dispatch is
unavailable
Service Companies (The Pain)
Phone Tag = Lost Prospects & Lost Revenue
Manually booking jobs (pen and paper)
Scheduling & Route Optimization inefficiencies
Under utilizing staff hours
High administrative overhead
The Solution
Book jobs real time
Automated and efficient scheduling of jobs
Simple and Easy access to company Services and Schedules
Optimizes company resources to save time and money
Provide key analytics to understand company performance
US Target Market – Top 10 verticals
Swimming pool
and hot tub
service and
maintenance, Window Mowing services,
lawn, 2537
cleaning,
7435
Lawn services,
6352
12056
Plumbing,
heating, airPlumbing
conditioning,
contractors,
23033
69473
Lawn and garden
services, 25051
Carpet and
upholstery
cleaning, 25333
Warm air
heating and air
conditioning
contractor, 28879
10 Million Plus Service Professionals
in North America with similar pains
Initial target market is US
$60 Billion green industry, Irrigation,
Landscaping, Pest Control, in North
America alone
Lawn care
services, 31803
Market Penetration
Early Adopters
Segmented Target Market
in the US
(10 million service
professionals)
Plumbing contractors
Warm air heating and air conditioning
Carpet and upholstery cleaning
Lawn and garden services
Channel Partners
National Referral Programs
Go To Market Strategy
Direct Sales
Aggressive Search Engine Optimization
Cold calling to service professionals
Target industry display ads
Channel Partners
White-label branding through lead generating companies
Business to Business
Sold through select distributors
Poised for Profit Growth and Valuation Increase
Admin Savings
Scheduled online. No administrator
Efficiency = Less fuel and labor
($3,000. / month)
($600. / month)
More Revenue Per Year
Creates time for one extra booking per day!
24/7 available online. Never miss a prospect!
High touch service with auto reminders & confirmations
Less cancellations & higher retention (stickiness)
Business Model
Software As A Service (SAAS)
Subscription based service
Base Service $49 / Monthly
Average Revenue Per Unit
$600 / Year
Service Add ons
$900/ Year
Financial Forecast
Cash Positive in Year 2
Competition
Routezilla
Serviceceo.com
Genbook.com
qxpress.com
Main Features
Automated mapbased scheduling
24/7
Dispatching, CRM,
reporting
Business Location
Appointment
Scheduling
Job Costing,
Invoicing,
Dispatching
Price
$49 / Month
$99 / Month
$40/ Month
$38/ Month
Service
Low Touch / High
Tech
High Touch / High
Tech
Low Touch / Low
Tech
High Touch / High
Tech
Service Scheduling Systems
Milestones
V1.0 proto-type tested & operational for 4 years
V2.0 Beta successfully launched in production January 2012 with 20
early adopters
V2.0 Full service offering launched in March 2013 with 40 early adopters
To date thousands of transactions
International recognition on the Wall Street Journal, Boston Globe and
390 other notable new agencies
Management Team
Robert Ducharme, Chief Executive Officer
Ken Ngyou, Chief Technology Officer
Brent Ducharme Chief Marketing Officer
External Advisors
Accelerate Okanagan
BCIC
UBCO
Directors, CFO
Mentors
Media Research
More Jobs, More Time, More Money