Transcript Ducharme Service Management System

More Jobs, More Time, More Money
What We Do
For Service Contractors who must visit Customer locations
Who Need More time, More jobs, More money
Product eliminates phone and email tag
Provides a simple, brandable online service software
Unlike our Competitors like Genbook.com and ServiceCEO.com
Routezilla searches customer locations, calculates availability, builds
efficient routes and books jobs 24/7, even when admin dispatch is
unavailable
Service Companies (The Pain)
 Phone Tag = Lost Prospects & Lost Revenue
 Manually booking jobs (pen and paper)
 Scheduling & Route Optimization inefficiencies
 Under utilizing staff hours
 High administrative overhead
The Solution
 Book jobs real time
 Automated and efficient scheduling of jobs
 Simple and Easy access to company Services and Schedules
 Optimizes company resources to save time and money
 Provide key analytics to understand company performance
US Target Market – Top 10 verticals
Swimming pool
and hot tub
service and
maintenance, Window Mowing services,
lawn, 2537
cleaning,
7435
Lawn services,
6352
12056
Plumbing,
heating, airPlumbing
conditioning,
contractors,
23033
69473
Lawn and garden
services, 25051
Carpet and
upholstery
cleaning, 25333
Warm air
heating and air
conditioning
contractor, 28879

10 Million Plus Service Professionals
in North America with similar pains

Initial target market is US

$60 Billion green industry, Irrigation,
Landscaping, Pest Control, in North
America alone
Lawn care
services, 31803
Market Penetration
Early Adopters
Segmented Target Market
in the US
(10 million service
professionals)
Plumbing contractors
Warm air heating and air conditioning
Carpet and upholstery cleaning
Lawn and garden services
Channel Partners
National Referral Programs
Go To Market Strategy
 Direct Sales
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Aggressive Search Engine Optimization
Cold calling to service professionals
Target industry display ads
 Channel Partners

White-label branding through lead generating companies
 Business to Business

Sold through select distributors
Poised for Profit Growth and Valuation Increase
Admin Savings
 Scheduled online. No administrator
 Efficiency = Less fuel and labor
($3,000. / month)
($600. / month)
More Revenue Per Year




Creates time for one extra booking per day!
24/7 available online. Never miss a prospect!
High touch service with auto reminders & confirmations
Less cancellations & higher retention (stickiness)
Business Model
Software As A Service (SAAS)
 Subscription based service
Base Service $49 / Monthly
 Average Revenue Per Unit
$600 / Year
 Service Add ons
$900/ Year
Financial Forecast
Cash Positive in Year 2
Competition
Routezilla
Serviceceo.com
Genbook.com
qxpress.com
Main Features
Automated mapbased scheduling
24/7
Dispatching, CRM,
reporting
Business Location
Appointment
Scheduling
Job Costing,
Invoicing,
Dispatching
Price
$49 / Month
$99 / Month
$40/ Month
$38/ Month
Service
Low Touch / High
Tech
High Touch / High
Tech
Low Touch / Low
Tech
High Touch / High
Tech
Service Scheduling Systems
Milestones
 V1.0 proto-type tested & operational for 4 years
 V2.0 Beta successfully launched in production January 2012 with 20
early adopters
 V2.0 Full service offering launched in March 2013 with 40 early adopters
 To date thousands of transactions
 International recognition on the Wall Street Journal, Boston Globe and
390 other notable new agencies
Management Team
Robert Ducharme, Chief Executive Officer
Ken Ngyou, Chief Technology Officer
Brent Ducharme Chief Marketing Officer
External Advisors
Accelerate Okanagan
BCIC
UBCO
Directors, CFO
Mentors
Media Research
More Jobs, More Time, More Money