Setting Priorities – One month in

Rosanna Preston Chief Executive

Background

• Science degree • 20 years working in the voluntary sector • Small and large organisations • Grant making and service delivery • Committed to user involvement

• 13 years • Managed national interpreting and training service • Impact of early diagnosis and the need for parent support • Communication difficulties • Temporary hearing loss • Society’s attitude

• Medical charity • Providing diagnosis and signposting for treatment • Small!

• Large grant making charity • Supporting musicians through ill health ….Getting back to my roots!

First three months

• Induction • “Nuts and bolts” review • Strategic plan update • Skills and functions • Report to Trustees in December 2008

Induction

• Staff and Trustees • Cleft teams • Branches and volunteers • Partner organisations

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Services and planning Finance Management and Governance Communications General

Strategic Plan

• Five year plan • Launched Jan 2006 • Half way through is a good time for review • Key areas: – Structure – Services – Funding – Partnerships – Impact

Structure

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To ensure a structure is in place that best delivers the charity’s services and effectively utilizes the charity’s resources, human and material, harnessing commitment and enthusiasm towards the fulfillment of the charity’s objectives.

Branches and Volunteers

• National Steering Committee • Piloting new models • National network of volunteers • All working for the same end

Services

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To further improve the quality of life for all those born with clefts and their families, and to make ourselves accessible to all sectors of the community

Services

• Educating front line health professionals • Reaching people from ethnic minorities • Supporting adults with clefts • Furthering cleft care in Europe • Speech and Language therapy provision

Funding

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To ensure that we are able to bring in sufficient income to maintain the charity’s core services (currently around £350,000 per annum) To fund new pioneering projects aimed at further benefiting all those with and affected by cleft lip and/or palate

Funding

• Developing the role of volunteer fundraisers • Investigating different sources of funding: legacies, major donor, statutory, corporate • Broaden our funding base • Project based funding

Collaboration and Support

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To earn the support and respect of all those who are our “natural allies” in the long march towards making cleft lip and/or palate a “household” term and alleviating the distress to individuals and families affected by cleft lip and/or palate.

Collaboration and Support

• Partnerships with other charities • Marketing, campaigning and communications strategy • Develop our celebrity contacts

Is CLAPA making a difference?

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To ensure we are providing the most appropriate, effective and meaningful services to all those with and affected by cleft lip and/or palate. If we have evidence to prove we are achieving our goals, we will, additionally, impress our funders.

Monitoring and Evaluation

• Be clear about what we are trying to achieve • Measure our success and communicate it • Basis for future funding applications