Transcript Human Resource Management 11e.

Introduction to Human
Resource Management
Module 1
Jack Welch- Winning
“Elevate HR to a position of power and primacy in the organization,
and make sure HR people have the special qualities to help
managers build leaders and careers. In fact, the best HR types are
pastors and parents in the same package.”
“The head of human resources at any company should be at least
as important as the CFO.”
HR versus Management
Leaders are Readers
• Peter Drucker
• The Essential Drucker (2008)
• “Business management must always, in every
decision and action, put economic performance
first.”
Today
• In what kind of environment are we doing HR today?
• HR Activities- what do HR people do?
• HR Management Challenges- what external and internal
factors influence what HR people do?
• HR Roles- how do HR people do their jobs?
Nature of Human Resource Management
• Human Resource (HR) Management
• The design of formal systems in an organization to ensure effective and efficient use
of human talent to accomplish organizational goals.
• When I grow up…
Nature of Human Resource Management
• Who Is an HR Manager?
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cont
• In the course carrying out their duties, every operating manager is,
in essence, an HR manager.
• HR specialists design processes and systems that operating
managers help implement.
CWU’s HR Programmatic
Approach
• Business Core Courses (ACT, FIN, MGT, MKT, SCM,
ECON)
• HR Specialization Courses
• HRM 381- Introduction
• HRM 442- Training and Development
• HRM 445- Staffing Organizations
• HRM 479- Employee Relations
• HRM 488- Compensation
• HRM 486- Capstone Course/Strategic HR
HR Activities Continued
 Equal Employment Opportunity
 Compliance  Multicultural Organizations
 Diversity
 Affirmative Action
 Global Impacts: Resources, Markets, Employees
 EEOC and the OFCCP
 Four Generations in the Workplace
 Gen X and Millennials
HR Activities Continued
 Staffing
 AttractionSelectionAttrition Model
 Job Description
 Job Analysis  Qualifications
 Recruiting, Interviewing
 HR Development
 Orientation
 Socialization
 Job Training
 Leadership Development
 Performance Management (Performance (f) M * A * S
HR Activities Continued
• Compensation and Benefits
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Base Pay
Merit Pay/Incentives
Gainsharing
Employee Ownership
Management of Health and Dental Costs
Cafeteria Plans
Employee Rewards
HR Activities Continued
 Health, Safety, and Security
 OSHA (1970)…who has the responsibility for healthy
employees?
Safety in the workplace
Security post 9-11
EAPs
Health Promotion
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 Employee and Labor Relations
 Unionization
 Policies and Procedures
 Communication (Justice Theory)
Human
Capital in Organizations
Core Competency
Human Capital
The collective value of the
capabilities, knowledge,
skills, life experiences, and
motivation of an
organizational workforce.
1–13
A unique capability that
creates high value and
differentiates an organization
from its competition.
Fastest Growth in Job Changes to 2016
Source: U.S. Bureau of Labor Statistics, www.bls.gov.
HR Management Competencies
and Careers
• Important HR Competencies
• Strategic contribution to organizational success
• Business knowledge of organization and its strategies
• Effective and effective delivery of HR services
• Familiarity with HRMS technology
• Personal credibility
• SPEAK THE LANGUAGE OF THE BUSINESS
HR Management as a Career Field
• HR Generalist
• A person with responsibility for performing a variety of
HR activities.
• HR Specialist
• A person with in-depth knowledge and expertise in a
limited area of HR.
• HR Manager
• A person who is a line manager for HR Generalists and
Specialists
HR Specialists
HR Certifications
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Professional Human Resource (PHR- 2 Years)
Senior Professional Human Resource (SPHR- 5 years)
Global Professional Human Resource (GPHR-4 years with 2 international)
Certified Compensation Professional (CCP), sponsored by the World at Work
Association
 Certified Employee Benefits Specialist (CEBS), sponsored by the International
Foundation of Employee Benefits Plans
 Certified Benefits Professional (CBP), sponsored by the WorldatWork Association
 Certified Performance Technologist (CPT), co- sponsored by the American Society
for Training & Development and the International Society for Performance
Improvement
 Certified Safety Professional (CSP), sponsored by the Board of Certified Safety
Professionals
 Occupational Health and Safety Technologist (OHST), given by the American
Board of Industrial Hygiene and the Board of Certified Safety Professionals
 Certified Professional Outsourcing, provided by New York University and the
Human Resource Outsourcing Association