Using SMS Tools: Operator Needs and Software Experiences

Download Report

Transcript Using SMS Tools: Operator Needs and Software Experiences

www.flightsafety.org
1
Safety Information Sharing 1997
Danny Ho
GAIN - To integrate all the safety
data into one mega system through
modern information sharing
technologies and to exchange and
share the information efficiently and
beneficially among the aviation
community.
Danny Ho - in 1997- RAeS London
“I urge the steering committee (of
GAIN) to consider how we can share
the valuable safety information with
the countries or airlines who don’t
have the resources”.
www.flightsafety.org
Enhancing the
Safety
Management
Toolbox
www.flightsafety.org
3
Panel Discussion
Using SMS Tools
- Operators (and Regulators)
Needs and Software Experiences
• Moderator:
David Mawdsley, Aviation Safety Advisor,
Superstructure (Visium AQD), Optimized Systems
and Solutions (OSyS) & Rolls-Royce
• Panelists:
Bob Whetsell, Vice President of Sales, Aerobytes
Malcolm Sharp, Managing Director, Sharp
Airlines
Peter Simpson, Peter Simpson
Head of Safety, Security, Quality & Environment
SCOOT
www.flightsafety.org
“Government and Industry must
work together”
“The key to the next generation of safety
enhancements will be the collection and sharing of
data. Effective collection and standardization of
data will move safety management from being
reactive through proactive to predictive”
www.flightsafety.org
Global Safety Information
Exchange (GSIE)
Signed in Sep 2010 at ICAO Assembly
ICAO, IATA, the FAA and the EU
www.flightsafety.org
Global Stakeholders in Safety Data &
Information Sharing
MOU
MOU
MOC
MOU
GE
MOC
N.B. For Discussion Purposes Only
www.flightsafety.org
Let’s Begin!
Using SMS Tools: Operator Needs and
Software Experiences
www.flightsafety.org
8
FDM & SMS
Integration
Why? How? Benefits
Bob W. Whetsell
Vice President of Sales - Aerobytes
www.flightsafety.org
9
www.flightsafety.org
10
Bob Whetsell
www.flightsafety.org
11
Bob Whetsell
www.flightsafety.org
12
Notify all presenters the
stage may be slippery and
to be careful, suitable
signs required
www.flightsafety.org
13
www.flightsafety.org
14
www.flightsafety.org
15
www.flightsafety.org
16
SMS
FDM
www.flightsafety.org
17
www.flightsafety.org
18
www.flightsafety.org
19
www.flightsafety.org
20
Notify all presenters the
stage may be slippery and
to be careful, suitable
signs required
Ensure all electric
cables are taped down
before conference
starts
www.flightsafety.org
21
www.flightsafety.org
22
www.flightsafety.org
23
SMS
FDM
www.flightsafety.org
24
www.flightsafety.org
25
www.flightsafety.org
26
“The whole is
worth more than
the sum of the
parts”
www.flightsafety.org
27
SMS Tools:
Operator Needs
and Software
Experiences
Name: Malcolm Sharp
Title: MD – Sharp Airlines
www.flightsafety.org
28
Introduction
•
•
•
•
•
History of SMS within Sharp Airlines
Recalibrate Objectives for Software Company’s
The Four Essential Elements of a great SMS.
The Missing Elements?
Audience Participation/Interaction.
www.flightsafety.org
29
Geeks v’s Users
• Who Geeks are who are Users?
www.flightsafety.org
30
Adapt or Die
www.flightsafety.org
31
Essential Pillar No.1 – Audit Management
•
•
•
•
Plan, Schedule and Manage all of your Audits.
Centralised System.
Assignment and Tracking of Corrective Actions.
Traffic Light System.
www.flightsafety.org
32
Essential Pillar No.2 – Incident Reporting
• Interactive investigation and analysis forums that allow the
involvement of all authorised personnel.
• Each report supports management review and sign-off.
• Must have customisable risk-based safety reporting that
tracks events from incident to resolution.
www.flightsafety.org
33
Essential Pillar No.3 – Hazard/Risk Management
• Identify and analyse the hazards in the organisation and
manage the associated risks and controls.
• Traffic Light System.
www.flightsafety.org
34
Essential Pillar No. 4 – Operational Control and
Performance
•
•
•
•
•
•
Document Control - Storage/Retrieval/Operational Alerts
Management of Personnel – Details/Recency.
Timesheets – Pilot Logbook/Work Practices/FRMS.
Training and Checking – Exams/Performance.
Reporting Wizard – Trending/Filters/Customised.
Accessibility – Internet/Smartphone/Tablet/Paper.
www.flightsafety.org
35
The Missing Elements?
•
•
•
•
•
•
•
•
Emergency Response Tools.
Safety Survey’s.
Engineering? SMS is seen as “Flight Ops Centric”
Training and Education - Human Factors Training and
SMS Integration.
Change Management.
Security Password Management/Rollover.
Must Eliminate Duplicated Systems!
KISS Principle.
www.flightsafety.org
36
Thankyou.
• In less than 70 hours, three astronauts will be launched on
the flight of Apollo 8 from the Cape Kennedy Space
Centre on a research journey to circle the moon. This will
involve known risks of great magnitude and probable risks
which have not been foreseen. Apollo 8 has 5,600,000
parts and 1.5 million systems, subsystems and
assemblies. With 99.9 percent reliability, we could expect
5,600 defects. Hence the striving for perfection and the
use of redundancy which characterize the Apollo program.
Jerome Lederer, Director of Manned Space Flight Safety, NASA. First paragraph of Risk Speculations of
the Apollo Project, a paper presented at the Wings Club, New York, New York, 18 December 1968.
www.flightsafety.org
37
TITLE
Peter Simpson
Head of Safety, Security,
Quality & Environment
SCOOT
www.flightsafety.org
38
Peter
Some issues and discussion items:
Regulators
• Using systems to gather and coordinate State-wide safety
reporting. The regulator’s ‘fleet’ is all the AOCs’ aircraft
• Systems to help track Safety Performance Measures, of
Service Providers, and to measure and manage the
State’s own performance and ALOSP
Airlines
• Sharing information from safety systems (eg FDM) into
wider commercial areas (fuel use, flight efficiency, etc)
• Using SMS systems to share information in other
operational and non-operational areas – eg., e-reporting
from staff/stations, database and analysis, training
compliance in all areas, enterprise risk management
www.flightsafety.org
David
Discussion Item
Country, Regional Global (CRG) Safety
Data and Information Sharing Integration
The following 5 Slides are included by – the Moderator for back-up purposes only depending on time and only if
the discussion moves naturally on to tools for regional and
global data and information sharing – the so called
Country, Regional and Global Model (CRG).
www.flightsafety.org
An Airline Safety Data Management
and Analysis System?
Security
Cargo Operations
Ground
Operations
Cabin Operations
Corporate
Safety & Quality
ATM
Engineering
Maintenance
Flight Operations
N.B. For InfoShare Panel Discussion Purposes Only
www.flightsafety.org
An Integrated Country/State Safety
Data Management System ?
Other Service Providers
Airport
Ground Handlers
Aviation
Authority
ATSP
Airlines
MROs
www.flightsafety.org
N.B. For Panel Discussion Purposes Only
A Country, Regional, Global CRG Model?
R
C
Country
Regional
G
Global
N.B. For InfoShare Panel Discussion Purposes Only
www.flightsafety.org
CRG Propagation in APAC?
Regional Aviation Safety Group Asia Pacific – RASG - APAC
Taiwan?
Singapore?
Malaysia?
Trial HKG CAD
EASA
ECAST
ECCAIRS
MOU
MOU
Association of
Asia Pacific
(AAPA)?
FAA
CAST
ASIAS
M
O
U
N.B. For InfoShare Panel Discussion Purposes Only
www.flightsafety.org
GE
Country Regional and Global (CRG)
The Challenge?
• Establish a platform for data exchange at the
Country/State level, Regionally and Globally
• Enhance data mapping and transformation for
interoperability in a world of different incident
classification systems, incident taxonomies, and
descriptors.
www.flightsafety.org