Transcript Team-Building Workshop

Facilitated by Dan EKONGWE
Pan African Institute for Development-West Africa
November,
2014









Participant at the end will understand the
following:
Difference between a group and a team
The dynamics and skills for team formation
The benefit of team building
The different stages in the formation of an
effective team
Handling conflict in a team
How to recognise and use helpful behaviors in a
team
And how to motivate a team
The different roles in a team for synergy and
result
(Mallory, 1991)
IIMCHL


A group organized
to work together.
A team is a group
of individuals
working together to
solve a problem,
meet an objective,
or tackle an issue.
4



Whole is greater than
the sum of its parts
Individuals bring a
range of talents,
knowledge,
experience, contacts,
etc.
Working together, a
team can accomplish
more
5




Get to know one another
Establish consensus as to
team’s purpose
Identify available resources
Establish rules of behavior
6




A clear elevating
goal
A results –driven
structure
Competent
members
Unified
commitment




A collaborative
climate
Standards of
excellence
External support
and recognition
Principled
leadership
Forming
Storming
Norming
Performing
The Team

defines the problem

agrees on goals and formulates strategies for
tackling the tasks

determines the challenges and identifies
information needed

Individuals take on certain roles

develops trust and communication
During the Storming stage team
members:
realize that the task is more difficult than
they imagined
have fluctuations in attitude about
chances of success
may be resistant to the task
have poor collaboration


During this stage members accept:
◦ their team
◦ team rules and procedures
◦ their roles in the team
◦ the individuality of fellow members
Team members realize that they are not
going to crash-and-burn and start helping
each other.
Team members have:
gained insight into personal and team
processes
a better understanding of each other’s
strengths and weaknesses
gained the ability to prevent or work
through group conflict and resolve
differences
developed a close attachment to the team








Team Leader
Initiator
Recorder
Devil’s advocate
Optimist
Time keeper
Gate keeper
summarizer
Encourages and maintains open communication
Leads by setting a good example
Motivates and inspires team members
Helps the team focus on the task
Facilitates problem solving and collaboration
Maintains healthy group dynamics
Encourages creativity and risk-taking
Recognizes and celebrates team member
contributions
- Someone who suggests new ideas. One or more people can have
this role at a time.
Initiator
Recorder - This person records whatever ideas a team member may have. It is
important that this person quote a team member accurately and not "edit"
or evaluate them.
Devil's Advocate/Skeptic - This is someone whose responsibility is to look
for potential flaws in an idea.
Optimist - This is someone who tries to maintain a positive frame of mind and
facilitates the search for solutions.
Timekeeper - Someone who tracks time spent on each portion of the
meeting.
Gate Keeper - This person works to ensure that each member gives input on
an issue. One strategy to do this is to ask everyone to voice their opinion
one at a time. Another is to cast votes.
Summarizer - Someone who summarizes a list of options.
Help members understand each other
Myers-Briggs Type Indicator (MBTI)
Extroverts ------------------ Introverts
Sensors --------------------- iNtuitive
Thinker ---------------------- Feelers
Judger ----------------------- Perceiver
By selecting one from each category, we define
our personality type, ESTJ, ENTJ…INFP

Extroverts
◦ Need to think
aloud
◦ Great explainers
◦ May overwhelm
others

Introverts
◦ Need time to
process
◦ Great
concentration
◦ May not be heard

iNtuitive
◦ Great at big
picture
◦ See connections
◦ May make
mistakes in
carrying out
plans

Sensor
◦ Great executors
◦ May miss big
picture, relative
importance

Thinker
◦ Skillful at
understanding
how anything
works

Feeler
◦ Knows why
something
matters

Judger
◦ Good at
schedules, plans,
completion
◦ Makes decisions
easily (quickly)
◦ May overlook vital
issues

Perceiver
◦ Always curious,
wants more
knowledge
◦ May not get
around to acting




Do we have common goals and objectives?
Do we agree on roles and responsibilities?
Do our task, communication, and decision
systems work?
Do we have adequate interpersonal skills?

Separate problem issues from people issues.

Be soft on people, hard on problem.

Look for underlying needs, goals of each
party rather than specific solutions.

State your views in clear non-judgmental
language.

Clarify the core issues.

Listen carefully to each person’s point of
view.

Check understanding by restating the core
issues.





Identify/recognize
problems
Act quickly
Formal conflict
resolution an
option
Team needs to
reach consensus
Fire someone
Optimist International
24




Competitive relationships should become
more cooperative.
There should be a willingness to confront
issues and solve problems.
Team should develop the ability to express
criticism constructively.
There should be a sense of team spirit.

Be descriptive

Don't use labels

Don’t exaggerate

Don’t be judgmental

Speak for yourself





Listen carefully.
Ask questions for clarity.
Acknowledge the feedback.
Acknowledge the valid points.
Take time to sort out what you heard.






Sense of accomplishment
We know how to get
Self-fulfillment
things done for our kids!
Esprit de corps
Get to know one another
More participation in
activities
Enhance club/OI reputation
28







Be optimistic
Be on time
Support one
another
Be courteous
Be open minded
Be honest
Participate







Be open
Listen
Stay on track
Share the work
Complete your
work
Present ideas,
comments clearly
Be prepared
29






Constantly critical
Dominate/monopoli
ze
Be manipulative
Be judgmental
Act
bored/uninterested
Do unrelated things






Sub-conversations
Simply agree with
everything
Avoid decisions
Go off on tangent
Name-calling
Attack people/ideas
30


Commitment to shared goals and
objectives
Clearly define roles and
responsibilities
Use best skills of each
Allows each to develop in all areas

Effective systems and processes
◦ Clear communication
◦ Beneficial team behaviors; well-defined
decision procedures and ground rules
◦ Balanced participation
◦ Awareness of the group process
◦ Good personal relationships
Behaviors affect
communications!



“to make known”
“to have an
interchange, as of
ideas”
“to express oneself
in such a way that
one is readily and
clearly understood
34





Makes team objectives to be clearly
understood
Keep each team member in the loop
Prevents others from dominating the team
Get all members to participate meaningfully
Help members make their point clearly
35


Recognize
individual team
members informally
and continually
Also provide formal
recognition for
special
accomplishments
36


Gathering information
Analyzing information
Generating and
analyzing ideas
Examining solution
alternatives
Making decisions and
gaining consensus
37
Traditional Work Groups
Leaders dominates and
controls the team
Teams
The leader is facilitator
and coach
Goals set by organization Goals set by team
members
Leader conducts
meetings
Meetings are
participative discussions
Leader assigns work
Team plans work
assignments
Traditional Work Groups
Teams
Emphasis on individual
performances
Emphasis on team
performances
Workers compete against
each other
Team members work as
cooperative unit
Communication flows down
from leader
Communication flows upward
and downward(to and from
leader)
Information is often hoarded
by workers
Information is shared
Decisions made by leader
Decisions made by entire
team





To solve problems by drawing on the talents
of variety of individuals.
To foster togetherness in the church
committees while tackling projects.
To reduce or eliminate a lack of communication
among members on projects that concerns all.
To heighten productivity by encouraging an
atmosphere of cooperation.
To achieve a solution that might be unpopular
to some but is the desire of the majority.




To lighten the workload of the Parish Priest
(this requires delegation.)
To make workers transfer knowledge to one
another to save costs (People need
training.)
To determine the opinions and working
styles of the church workers (the
church/parish need improved
communication.)
To get the church workers to work harder
(they need better supervision or motivation
and rewards.)



What are the different types of teams
available?
Have you ever worked in a team and what was
your experience?
Do you belong to any committee in the
church? How can you explain the different
behaviours of team members to the success
of good team building?



Understand how and why people work
together- the psychology of team-building –
and consistently put your knowledge to use.
Set goals, objectives and checkpoints to keep
team projects on track
Select the right people to be on your team.
Look for their full potential and cultivate it.


Demand the most from yourself and your
skills as team leader. Challenge yourself and
the team throughout the project, and inspire
others to follow you.
Delegate with tact and thoroughness. Let
others’ skills help you do your work. Allow
others to grow through the tasks you assign
them.



Motivate your team by giving them their
needs and wants, and by rewarding them.
Communicate with your team in a concise
manner. Have the team give you feedback
to demonstrate they understand your
message.
Eliminate problems quickly when they arise.
Confront the difficult situation, determine
what action you should take, keep team
members informed, if appropriate, then
move on to other matters.


Give rewards. Reward the whole team, not
individuals.
Instill team spirit. Monitor team morale and
togetherness, and keep it running at an
optimum pace.
When people believe in each other, when they
believe that each team member will bring superior
skills to a task or responsibility, that disagreements or
opposing views will be worked out reasonably, that
each member’s view will be treated seriously and with
respect, that all team members will give their best
effort at all times, and that every one will have the
team’s overall best interest at heart, then excellence
can become a sustainable reality.
Merci
IIMCHL