Transcript TouchNet - University of North Carolina

TouchNet
Presented by:
Carole Wilson
Becky Smith
How Can It Be
Used at Your
University?
Overview
Agenda
 Brief
Overview of Marketplace uStores
and uPays
 Finding & Defining Your Customers
 Using uPay
 Using uStores
 Questions
Overview
UNC Wilmington: Growth
PG Host
Accounts
PG $ Volume
(Millions)
45
35
40
30
35
5
4.5
25
4
30
3.5
20
25
3
2.5
15
20
MarketPlace $
Volume (Millions)
2
15
10
1.5
10
5
0.5
5
0
0
0
FY 01-02
1
FY10-11
FY 07-08
FY 09-10
FY 11-12
As of 4/11/12
FY 07-08
FY 11-12
FY 10-11
As of 4/11/12
Overview
UNC Charlotte: Growth
Payment Card $
Volume (millions)
90.0
PG Host
Accounts
Marketplace $
Volume
(millions)
70
80.0
12.0
60
70.0
50
10.0
50.0
40
8.0
40.0
30
6.0
20
4.0
10
2.0
60.0
30.0
20.0
10.0
0.0
FY 05-06
FY 05-06
FY 10-11
FY 10-11
0
0.0
FY 07-08
FY 10-11
Marketplace PG Host Accounts
FY 07-08
FY 10-11
Marketplace $ Volume (millions)
Overview
Marketplace Payment Flow
TouchNet
TouchNet
STMS
AmEx
Find
Finding Your Customers
 Issue:




Make sure everyone is aware of eCommerce and
revenue policies
Umstead Act
Unrelated Business Income Tax
FIT Compliance
 Solution:

Annual questionnaire to every department
 Must
select Umstead Act provision that allows activity
 Current Sales Activity – timing, sources, purpose, methods
of receipts
 Anticipated Sales Activity
 Unrelated Business Income Tax questions
Find
Define
Customer Alignment
 Issue:


Determine appropriate portal
Limited Resources
 Solutions:

Initial:
 Meetings
 One

on One Demos
Now:
 Application
form
 Criteria - initial

Working On:
 Criteria
 Online
Demos
Define
Customer Alignment
 Application
Form: Evolving Tool
uPay
Using uPay
The uPay features of Marketplace allow you to
configure online payment pages that you can
connect to your existing campus web applications
uPay
Types of uPay Sites - UNCW

External Applications







Admissions Pro -Admissions Dept application fee
Ruffalo Cody - Annual Giving donations
NeuLion - Athletics Ticket Sales and Seahawk Club
donations
Apply Yourself - Graduate School application fee eTix - Cultural Arts and Student Theatre box office
tickets
AceWare - Public Service camps and conferences –
Outside Web Hosting Services


Creative Writing magazine subscriptions - One Cow
Standing
Research Foundation sales of merchandise - Blue
Tone Media
uPay
Types of uPay Sites - UNCW

UNCW Developed Applications








Advancement
Alumni Association Events
Enrollment Fees
ITSD Binaries Technology and Laptop Repair store
Extension Program Fees
Housing Deposits
Orientation Fees
Currently using WebServices technology but will
be requiring them to use uStore or TouchNet
TLink services for better PCI Compliance
uPay
Upcoming uPay
Will interface
with
Blackboard to
use Student
OneCard
uPay
Now - UNC Charlotte
TouchNet
Internal:
Online Giving
Housing
- Deposits
- Conferences
Athletic Foundation
- FSLs
Transcripts
OIP-OEA
IUA/Grad Adm
External:
Cardinal Tracking
ApplyYourself/Hobsons
iModules
Destiny OneCE
VisualZen
Cvent
AdmissionsPro
Ruffalo Cody
uPay
New- UNC Charlotte
 Readmission
Fees
 Event Registration




Web content management initiative
Need – Event management tool
Integrate with existing websites
Create bridge to TouchNet for paid events
uPay
Events
http://alumni.uncc.edu/
uPay
Events
http://alumni.uncc.edu/
Events
uPay
uPay
Events
uStores
Using uStores
uStores is a self-contained e-commerce solution,
combining online storefronts with inventory control,
order fulfillment, and financial reporting. It also allows
institutions to take control of security by placing
financial transactions in the hands of appropriate
campus authorities, while the responsibility for
storefront appearance and contents is given to
authorized campus groups.
UNC Charlotte
uStores
 Diverse:
Site: Violins of Hope
Site: Office of Educational Outreach
uStores
Types of uStores

Charlotte Research Institute:



Belk College of Business









ELTI Application Fee
TOEFL Exam Fees
Advancement


MAT Registration
Office of International Programs


Senior II Exit Exam Fee
Lab Packs
Counseling Center


Chamber Music for Teens Workshop
College of Health and Human Services


2012 BioEnergy Symposium
EPIC: NC Smart Grid
Engineering T-Shirt Store
College of Arts and Architecture


Events
Student Organizations
College of Engineering


2012 Venture Challenge
Biotechnology Conference
Violins of Hope
Honor with Books
Student Accounts
College of Education: Office of Educational Outreach
uStores
Types of uStores - UNCW

Accept Donations


Advancement - Recurring Payments
Pay Fees



Admissions Application Fee
International Programs Study Abroad Fees
Advisory Board Dues
uStores
Types of uStores - UNCW
 Tickets



to Events
School of Business Breakfast Panels
Communication Studies Productions
School of Education conferences
 Sell
Products Developed Through
Research


Face Recognition Downloadable Database
MARBIONC sale of Rotifers (microorganisms)
uStores
Types of uStores - UNCW
 Other





Publishing Lab – Renowned Authors
Campus Recreation – Classes, Equipment
Rental, Guest Passes
Music Department Community Private
Lessons
Student Media Advertising
Paint the Town Teal Merchandise – locally
delivered
uStores
uStores
uStores
uStores
Possible Upcoming Stores
 Testing
Services
 Technology Transfer
 Surplus Sales
 Campus Dining
 Crossroads Intervention Kits
 Controller Office – External Invoices –
connection to Banner NonStudent AR?
uStores
Private uStore
 Sharky’s


Game Room memberships
Authenticates against Banner before
allowing user to purchase
Live at end of July
Ideas?
Questions?
Carole Wilson
[email protected]
910-962-7315
Becky Smith
[email protected]
704-687-5757