Transcript Министерство на транспорта, информацион

Ministry of Transport,
Information Technology and
Communications
eGovernance Strategy
and Road Map
2011-2015
Valery Borissov
E-Governance directorate
1
OUR MISSION
The accelerated development of e-Governance in
Bulgaria will support:
• Provision of better services for citizens and
businesses
• Improvement of the efficiency and effectiveness
of administration
• Enhancing the transparency and accountability
• Reducing the corruption
• Creating new opportunities for participation of
civil society in governance.
2
OUR VISION
• Coordinated planning and implementation of projects
at national and local level;
• Business models in the work of the administration;
• Interoperability at the national level - from
fragmented and confined to integrated and independent
technological solutions;
• Results-oriented;
• Creating a "digital administration";
• Convenient access to public services
3
Main principles of
e-Governance
1.User centric approach;
2.Effectiveness and efficiency;
3.Accountability and transparency of
administration;
4.Trust and security.
4
Management and Coordination
е-...........
е-democracy
е-justice
е-security
е-training
е-culture
е-business
е-health
е-government
Sectoral policies
е-Governance National Policy
Organizational
model:
- Financial framework;
- Legal framework;
- Standarts;
- Creating knowledge and
skills
Informational
model:
- Classification (Domain
model)
- Services
- Processes
- Identification and
authentication
Technological
model:
- HW & SW;
- Communications;
- Security;
- Interoperability;
- Technological neutrality
Participation in
decision-making
process:
-Citizens;
-Business;
-Structures of the civil
society
Key elements of e-Governance
e-Governance Principles
5
е-Governance technological model
6
National Policy for e-Governance
Strategic themes in e-Gov Strategy
1.e-Services for citizens and businesses
2.Digital Administration
3.Promotion, access and participation
4.Institutional development
7
e-Services for citizens and business
1.Basic infrastructure: support, terminals, call
centers, e-identity, e-cards;
2.E-invoicing: 100% of administration, 80% of
business;
3.Procurement: 100% electronic, online payment;
4.Centers for rapid response to information
security incidents;
5.Rules for Information Management
8
Digital Administration
•
•
•
•
•
•
•
•
Electronic Databases;
Electronic Registers;
Electronic documents exchange;
Complex administrative services;
Information systems for planning, monitoring and control;
Electronic exchange of data between EU countries:
Operational Programme for Information and
Communication Technologies
Synchronization with European initiatives and programs
for e-Governance;
9
Promotion, access and participation
1. Preferred services, feedback and impact;
2. At least 70% of e-services – availability whithin max 3 clicks;
3. Min 30% reduction of administrative taxes by online payment;
4. e-Government program in high schools and universities
Participation of citizens in the decision-making process
 Access to public information - e-service;
 Online interactive discussion for initiatives, programs and
regulations;
 Consumer rights in e-procedures
10
Organizational challenges
Council of Ministers
Adopts the National Strategy for egovernance at the proposal of the Minister of
TITC
Adopts sectoral strategies at the proposal of
line ministers
Prepares and implements the strategy in the
field of administrative reform
MTITC
Prepares a
National
Strategy for eGovernance
Council for
Administrative
Reform
Lack of
coordination
Methodological
assistance and
organization conducting
administrative reform
Ministry……..
Lack of
coordination
Prepares sectoral
Strategy for eGovernance
11
Institutional development
Council of Ministers
Council for Administrative Reform
Commission
Dept
MoI
MoH
Мo…
Policy
“е-Security”
Policy
“е-Health”
Policy
“е-…………..”
Dept
Dept
Agen.
Project teams
Project
Project
Agen.
Agen.
Agen.
Project teams
Project
Project
Project
Agen.
IO & IS
Control
WG e-Government
E-Gov & ES
e-Gov directorate
MTITC
Admin department
State Admin
Directorate
CoM
Agen.
Project teams
Project
Project
Project
Project
12
Institutional development
1. Functions of Council for Administrative Reform
have been extended towards e-Governance;
2. Coordination Council for e-Governance
Control Unit, e-Governance Directorate at
MTITC
Increasing the administrative capacity:
• 80% trained and certified to relevant skills
administration
• Requirement for IT skills in recruitment.
13
Road Map – current status
Central registers
Key registers
COMMON SYSTEMS WITH HIGH
EFFECT FOR THE SOCIETY
IOR
ESR
MoF
MoRD
MoJ
RRD
AR
SJC
MoJ
....
PORTAL
PORTAL
APPLICATIONS
egov.bg
UDEE
Strategy.bg
CENTRAL SYSTEMS
14
Road Map – 2015
CENTRAL
REGISTERS
IOR
PORTAL
PORTAL
APPLICATIONS
egov..bg
ESR
MoF
MoRD
COMMON SYSTEMS WITH HIGH
EFFECT FOR THE SOCIETY
MoJ
Registry
Portal
RRD
......
KEY REGISTERS
AR
SJC
Strategy.bg
Portal ecommunicatio
ns
PoSC
Administration
Portals
Program and
project
management
systems
e-Procurement
Resource
management
systems
....
MoI
Administrative
portal
Portal
INSPIRE
Users profile
management
Messages
management
Processes
management
BeG
e-Participation
Security
management
Data
management
e-access to
information
e-ID and e-IDM
Taxes
management
Central Doc
flow system
Call center
e-Voting
Multy channel
communication
(еMail, SMS, …)
…...
CENTRAL SYSTEMS
15
Expectations & Effects
1. Common data model in the Government;
2. Developed and implemented key e-Services on
central and local level;
3. Developed and implemented reference model for
central and local administrations;
4. User oriented egov portal
Effects
•
•
•
•
Extremely reduced administrative burdens;
Lower cost for admin services (e-services);
Simplified legal framework
AIS interoperability and collaboration with other MSs
16
Thank you for your attention
17
Good luck Montenegro in Euro 2012!
Is everything OK with the
airplane tickets for Euro 2012
…asks Zlatko Kranjcar
04.06.2011
1:0 for Montenegro
18