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Saudi Aramco
Industrial Security Operation’s
C2 Roadmap
Yazeed Alsenani
Saudi Aramco: Company General Use
Framework of Operations – Mission – HCIS
Mission
To maintain protection of the Saudi Aramco’s employees and assets, and the
security of operation facilities, in a highly efficient, transparent, and cost effective
manner, using the most appropriate workforce and technology, in compliance with
Government Directives.
High Commission of Industrial Security (HCIS)
A branch of MoI established as the government body responsible for implementing
and governing Industrial Security strategies, policies and standards for national
Industrial facilities in Saudi Arabia.
Saudi Aramco: Company General Use
Background History – Saudi Aramco Industrial Security
Characterization
Characterization
Characterization
Characterization
Passive Security
Active Security
ProactiveRegional
Security
Security Control Centers
Knowledge
Based
Long Range Radars & Cameras
Security
Licensed Shooting Range
New Training Center
Command
Command
& Control
Command
& Capability
Control
Command
Capability
& Control
& Control
Capability
Capability
2008 Smart Cards & Biometrics
Basic Monitoring and Dispatching Rooms
Alarm
20 Control Rooms
Management
Quick Response Team
Industrial Security Service
Automation Incident Management
System
System
Arming Security Personnel
Saudi Aramco Identification Automated SystemDispatching
(SAIDS)
Dispatching
Integrated
Systems
5 Regional
Control
Centers
Automated Fingerprint Identification System (AFIS)
Security Access Control System
Establishment Of The Industrial Security Operations
1973
1981
1990
1994
1997
2003 2005
2008 2009
Saudi Aramco: Company General Use
2013
2013
2013
C2 Deployment Roadmap
Goal
Establish knowledge-based C2 centers that achieve decision and execution
superiority leveraging on seamless communications to maintain effective security
protection of Saudi Aramco’s assets and employees.
C2 Strategy
To provide a progressive improvement for the C2 capabilities factoring and
streamlining three (3) areas of improvement (HR, Procedures, and Technologies)
and incorporating three (3) timelines (short-term, mid-term, and long-term) with
specific goals and agendas for each timeline.
Saudi Aramco: Company General Use
C2 Improvement Roadmap
Short-Term
Mid-Term
Long-Term
Integrated
Integrated
Integrated
Security C2I
Security C4I
Enterprise C4I
System
System
System
HR
Procedures
Technology
Saudi Aramco: Company General Use
HR Development – Best Practices
 Job Analysis
 Competency Gap Analysis (Training Needs Analysis - TNA)
EXISTING
• Skills
• Knowledge
• Attitudes
• Competencies
Use the TNA to “bridge” the gap
Saudi Aramco: Company General Use
REQUIRED
 Skills
 Knowledge
 Attitudes
 Competencies
HR Development – Towards Operational Excellence
 Internationally Accredited Training
 Control Center Line Specific Training on C2i
(Pearson – Edexcel Accredited)
 Internationally Recognized Certifications
 APCO International
• Public Safety Telecommunicator
• Disaster Operations & Communications
• Crisis Negotiations for Telecommunicators
• Communications Training Officer
• Communications Center Supervisor
Saudi Aramco: Company General Use
C2 HR Development – Towards Operational Excellence
 Abroad educational and Internship programs for CC
personnel:
 Portland College – Emergency Communications Program (semester)
 Microsoft Corporation Global Security Operations Center
 Washington State Criminal Justice Commission Training Center (9-1-1
Center Call/Dispatch Management)
 9-1-1 Center experience in Boston and Seattle.
 Short Term Technical Assignment
 Supporting Teams
Saudi Aramco: Company General Use
C2 Procedural Development
Standard Operating Procedures (SOP)
 Established detailed procedures to handle an incident.
Concept of Operations (CONOPS)
 To integrate SOP’s into a systematic workflow that provide the design
basis for the C2 system.
Change Management
 All changes are administered by a structured Change Management Plan to
assess and address impacts of all changes from different prosepectives.
Saudi Aramco: Company General Use
Technological Development – Knowledge-Based CC
C2I Features
 Incident Management System
 Standalone Communications
 Standalone Response Management System
Standalone
Communication
System
Standalone
Response
Management
System
Incident
Management
System
C2I
C4I Features




Common
Operating
Picture (COP)
Common Operating Picture
Integrated Communications
Resource management system
Response Management System
Integrated
Communications
Saudi Aramco: Company General Use
C4I
Resource
Management
System
Response
Management
System
Technological Development – C4I Building Blocks
Discrete Modules
Incident Management System, Video Management System, Communication Systems , GIS System
Enabling Technology
Communication Infrastructure – Cyber protection – Fast Computing
Integration Foundation
Open Standards-based platform – SOA Architecture
CONOPS
Workflow Automation – SOP Check lists
C4I Knowledge-Based Control Center
GIS Visualization – Reporting – Event Management
Saudi Aramco: Company General Use
Saudi Aramco – ISO’s C2 Improvement Roadmap
Saudi Aramco: Company General Use
Thank You
C2
Capability
Sensors & Discrete Systems
Enabling Tech.
Cameras
Wired Comm.
Wired Comm.
Infra.
Infra.
Fast
Fast
Copurting
Commenting
C2I
em
C4I
ns
Wireless
agement System
Comm.
Video analytics
VMS
Access
Control
Sensors
Resource
Response
Management
Management
System
System
Radio
Telephony
IMS
IMS
Integration Foundation
Open Standards-based platform – SOA Architecture
CONOPS
Workflow Automation – SOP’s
Saudi Aramco: Company General Use
Integrated
Comm.
System (ICS)