Transcript Slide 1

PARTNERS IN PROVIDING EQUAL ACCESS
FOR THE DEAF
TO YOUR BUSINESS
7/20/2015
A UNIQUE AND COST EFFECTIVE INTERNET BASED
SERVICE THAT SEAMLESSLY INTEGRATES YOUR
TELEPHONE NETWORK, YOUR DATA NETWORK, AND THE
INTERNET TO PROVIDE FULLY ACCESSIBLE
TELECOMMUNICATIONS FOR TTY USERS.
IT ENABLES PC’S TO FUNCTION LIKE TTY’S BY
CAPITALIZING ON YOUR ORGANIZATION’S INVESTMENT IN
EXISTING
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IT NETWORK AND EQUIPMENT.
WHY IS NEW TECHNOLOGY
REQUIRED?
• ADVANCES IN DIGITAL COMMUNICATION HAVE CHANGED
THE WAY MOST PEOPLE LIVE AND WORK.
– NOT SO FOR THE MANY CANADIANS WHO RELY ON TTY’S TO MAKE
CALLS.
• MOST BUSNESSES TODAY HAVE ADVANCED TO DIGITAL
TECHNOLOGY THAT ARE NO LONGER COMPATIBLE WITH
TTY’S.
• IF A TTY USER TRIES TO USE RELAY SERVICE THEY ARE
BLOCKED BY TELEPHONE SYSTEMS THAT USE AUTOMATED
VOICE MENU’S.
• MANY OF THE TTY’S THAT ARE OUT IN BUSINESSES TODAY
ARE IN THE DRAWER NOT BEING ANSWERED.
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ISSUES WITH TTY’S IN BUSINESS
• REQUIRE ANALOG TELEPHONE LINES
• NO MESSAGE MANAGEMENT
• REPETITIVE STAFF TRAINING
REQUIRED
• ADDED EQUIPMENT ON DESKTOPS
• TTY CALLS OFTEN GO
UNANSWERED.
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ISSUES WITH RELAY SERVICES
• BLOCKED BY VOICE MENUS
• NO PERCEIVED PRIVACY OR
CONFIDENTIALITY
• CALLS TAKE MUCH LONGER
• TIES UP PHONE LINES
• DECREASES STAFF PRODUCTIVITY
• COMMUNICATION ACCESS IS NOT
EQUAL
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HOW TEXTNET WORKS
• A SMALL APPLICATION IS INSTALLED ON YOUR
PC....RUNNING ANY VERSION OF WINDOWS AND
AS MANY PEOPLE ARE WORKING WITH ‘NEXTALK’
THEY ARE VERY FAMILIAR WITH THIS PRODUCT
ALREADY.
• THIS PROVIDES TEXTNET CUSTOMERS WITH THE
CAPABILITY OF PROVIDING ADVANCE MESSAGE
MANAGEMENT, CALL ROUTING,AUTOMATED
MENU OPTIONS, IMPROVED SERVICE AND MORE
FOR THE TTY USER THUS INVITING THEM TO DO
BUSINESS .. NOT MAKING IT MORE DIFFICULT
FOR THEM TO DO SO….
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SERVER IN CANADA
• NOW THAT THERE ARE SEVERAL CANADIAN
CUSTOMERS, TEXTNET HAVE INVESTED IN A
SERVER IN CANADA. THIS HAS ENABLED US TO
INTRODUCE OUR CUSTOMERS TO THE
UPGRADED VERSION OF 6.4 TEXTNET WHICH
OFFERS MORE FUNCTION AND EASE OF USE.
• WITH THE 6.4 VERSION, WE WILL SOON BE
ABLE TO OFFER VIDEO AS WELL.
• THE SERVER IS LOCATED IN TORONTO AND THIS
HAS MADE THE PROVISION OF NUMBERS
EASIER.
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CANADIAN CUSTOMERS NOW
OFFERING SERVICE THRU TEXTNET
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GEORGE BROWN COLLEGE
MPAC
CITY OF WINDSOR
WINDSOR 311
ELECTIONS CANADA
CCSQ QUEBEC
CANADIAN CANCER SOCIETY
211 TORONTO
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WHY CHOOSE TEXTNET?
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EASY TO INSTALL AND OPERATE
NO EQUIPMENT TO BUY
COMPLIES WITH ALL ACCESSIBILITY LAWS
FUNCTIONS LIKE DIGITAL VOICE SYSTEMS
FULLY ENCRYPTED AND SECURE
IMPROVES EFFICIENCY AND PRODUCTIVITY
GUARANTEES CALLER CONFIDENTIALITY
GREAT PUBLIC RELATIONS
BEST ALTERNATIVE FOR TRULY EQUAL ACCESS
IT IS JUST THE RIGHT THING TO DO
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TO INQUIRE MORE ABOUT TEXTNET
TO DISCUSS YOUR TEXTNET NEEDS IN
DETAIL CALL
HALL TELECOMMUNICATIONS AT
1-800-265-2667
• CHOOSE AN IMPLEMENTATION DATE
• CHOOSE A TRAINING DATE
• TRAIN AND IMPLEMENT SERVICE
7/20/2015
IT’S THAT EASY!!