Transcript Presentation Title Verdana 28pt Bold Verigy Platinum
FTS Failure Tracking System Training Document v3.0
(STS Version)
May 2013
Page 2
FTS Failure Tracking System
Topics:
– General Request new user login Login into FTS – Home – Item Search – Item Config – Site Environment – Equipment Admin - set up – Item Repair – Receive Item – Item Test Load Item Failure Entry Quality Verification Pass Item – Ship Item – Sytem Test Equipment Admin - assign Add System EDC Upload System failure and repair Quality Check System Pass CoC Generation System Calendar Verigy Restricted 4/26/2020
General
New User Request Login to FTS
General - New User Login Request
•Purpose
Request an FTS Login
•Data Required
Windows XP or Linux Redhat V3 or V5 IE 6/7 or Mozilla/Firefox 3.x
Cookies and dhtm enabled Your email address/logon Page 4 Verigy Restricted 4/26/2020
General - New User Login Request
1. FTS Production URL: http://qis.verigy.com/FTS 2. If it is your first time to use FTS and you don’t have an account yet, please register here Page 5 Verigy Restricted 4/26/2020
General - New User Login Request
1. Fill in your name , your email address , your factory and site , and your password (twice) 2. Fill in your manager’s name , email address , and phone number 3. Select product line ‘ BG ’ 4. Select the authorizations you need according to your job (see next page for more details) Page 6 5. Click on ‘ Register ’ Verigy Restricted 4/26/2020
General - Login to FTS
•Purpose
Login to FTS if you already do have a login
Reset your password (in case you can’t remember it)
•Data Required
Windows XP or Linux Redhat V3 or V5 InternetExplorer (V6 or V7) or Mozilla Firefox 3+ Cookies and dhtm enabled Your email address/logon Your FTS password Page 8 Verigy Restricted 4/26/2020
General - Login to FTS
1. Put in Your Email If you forgot your password, please click here to Reset Password PS: If you don’t have email, please contact your supervisor Page 9 Verigy Restricted 2. Put in your Password 3. Click Sign In 4/26/2020
FTS Home
FTS Home
•Purpose
First page after logon
Support information like email, phone
To update your logon
To change your password
•Data Required
Valid logon and password Page 11 Verigy Restricted 4/26/2020
FTS Home – Support info, Logon update, password change
1. For changing your password, manager info, or requesting additional authorizations. click My Account FTS Support Contact information is shown here Page 12 Verigy Restricted FTS Announcements if available 4/26/2020
FTS Home – Logon update, password change
2. For updating your logon: Fill in the fields or set check marks where applicable 1. For changing your password: check the box ‘ Change Password ’, enter your new password (twice), then click Update Password 3. Click on ‘ Save Account Info ’ Page 13 Verigy Restricted 4/26/2020
Item Search
Item Search
•Purpose To look up part information like Item Traveler or Item Association •Data Required Part number Part serial number
Change to Item Search
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Item Search
1. Type in PN 2. Type in SN 3. Click on Load Page 16 Verigy Restricted 4/26/2020
Item Search
Tab Item Traveler shows Item Test History Tab Item Association lists all associated items Use Association Type to select whether Active Child or Active Parent Associations to be displayed Page 17 Verigy Restricted 4/26/2020
Item Config
Item configure-Item Properties
•Purpose To create a new part or to update part’s properties •Data Required Part number Part serial number
Change to Item Config
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Item configure-Item Properties
1. Type in PN 2. Type in SN 3. If the part is a new one, check this Create Item if Item Does Not Exist box 4. Click on Configure Item Page 20 Verigy Restricted 4/26/2020
Item configure-Item Properties
•Use this screen to update part’s property Page 21 Verigy Restricted 2. Click on Update 1. Select Supplier or leave empty if you do not have this information 4/26/2020
FTS Site Env
Site Environmental
•Purpose
Set or update Environmental data – temperature and humidity - during Core and Final Test Have Temperature and Humidity during Core and Final Test logged in FTS for Certificate of Calibration
•Data Required
Daily update of Temperature and Humidity Page 23 Verigy Restricted 4/26/2020
Site Env
2. Click New Record 3. Fill in temperature 4. Fill in Humidity 5. Click. Add Page 24 Verigy Restricted 1. Select ‘Site Env’ 4/26/2020
Site Env
New entry is displayed Page 25 Verigy Restricted Data is used e.g. in System Test 4/26/2020
Equipment Admin
Equipment Admin – set up
•Purpose
Set up all measurement equipment types in FTS Set up all measurement equipment with serial number Set up calibration cycles and calibration due dates
•Data Required
Type of measurement equipment Calibration cycle per measurement equipment type Serial number of measurement equipment Calibration due date per individual measuring equipment Page 27 Verigy Restricted 4/26/2020
Equipment Admin – set up Equipment Model
1. Select ‘ Equipment Admin ’ 2. Select ‘ Equipment Model ’ 3. Select ‘ Add ’ 4. Fill in the equipment model 5. Fill in a description 6. Complete with Calibration Cycle (in months) 7. Select your site 9. Click on ‘ Add ’ Page 28 Verigy Restricted 4/26/2020
Equipment Admin – set up Equipment Model Rack
2. Select ‘ Equipment Model ’ 1. Select ‘ Equipment Admin ’ 3. Select ‘ Add ’ 4. Fill in the equipment model 5. Fill in a description 6. Select your site 7. Click on ‘ Add ’ Page 29 Verigy Restricted 4/26/2020
Equipment Admin – set up Racks with S/N
6. Fill in Serial Number 1. Select ‘ Equipment ’ 2. Select ‘ Add ’ 3. Select Equipment Model 5. Fill in calibration due date 7. Select Equipment Status 8. Select your Site 9. Select Equipment Location 10. Click on ‘ Add ’ Page 30 Verigy Restricted 4/26/2020
Equipment Admin – set up 2 Equipment with S/N
1. Select ‘ Equipment ’ 4. Select Parent Equipment e.g. the rack of which this equipment is a part of 6. Fill in Serial Number 2. Select ‘ Add ’ 3. Select Equipment Model 5. Fill in calibration due date 7. Select Equipment Status 8. Select your Site 9. Select Equipment Location 10. Click on ‘ Add ’ Page 31 Verigy Restricted 4/26/2020
Item Repair
Item Repair
•Purpose
To record part’s repair information (ItemTest and SystemTest)
•Data Required
Product Number and Serial Number of repaired part All repair information Page 33 Verigy Restricted 4/26/2020
Item Repair
2a. Select Site 2b. Select Test Cell 2c. Select Test Step 1. Goto Item Repair Page 34 Verigy Restricted 3. Type in Part Number and Item Serial 4. Cllick Load 4/26/2020
Item Repair – Repair Form 1
2. Tick Bluestripe Repair if applicable 1. Adjust Repair Date/Time if applicable 3. Specify if it is Visible Damage or not 4. Select Repair Action 5. Fill in Repair Effort 6. Select Failure Category 7. Select Most Probable Cause Page 35 Verigy Restricted 4/26/2020
Item Repair – Repair Form 2a Known Child Items
A. Select Known Child Items Page 36 Verigy Restricted 1. Type in Replacement Part Number and Replacement Serial where applicable.
Note: If Repair Action was set to either ‘Repaired’ or ‘Replaced’ then Replacement is required for at least one child item Note: If the replacement part is not yet known in FTS, you will get an error message. In that case, the replacement part first needs to be set up via ‘ Item Config ’ 4/26/2020
Item Repair – Repair Form 2b Manual
B. Select Manual 1. Select Action 2. Fill in Defective PartNbr and Reference Designators if applicable 3. Click Add Defective Item if you want to enter multiple defective parts Note: If Repair Action was set to either ‘Repaired’ or ‘Replaced’ then Defective PartNbr and Reference Designators become must fields; otherwise they are optional Page 37 Verigy Restricted 4/26/2020
Item Repair – Repair Form 3
1. Type in your Comments 2. Select/Browse and Upload your Attachment (e.g. log file, picture, …) 3. Cllick Save Page 38 Verigy Restricted 4/26/2020
Item Repair – Repair Log
The saved repair data shows up Click on to delete this data record Click on to edit this last data record Page 39 Verigy Restricted 4/26/2020
Receive Item
Receive Item
•Purpose
To receive a part which was returned from customer site Mark part as bluestripe
•Data Required
Product Number and Serial Number Return Label (if appended to the part) Page 41 Verigy Restricted 4/26/2020
Receive Item
1. Change to Receive Item Page 2. Change to Receive Form Tab Page 42 Verigy Restricted 4/26/2020
Receive Item
Note: For Part Number and Serial Number please refer to the Serial Number Label of the physical part 1. If the part you want to receive doesn’t have Barcode, uncheck Use Barcode box
N2390-60100 1234
2. Input PN and SN 3. Click Load 1. If the part you want to receive has Barcode, check Use Barcode box 2. Scan Barcode into the blank 3. Click Load Page 43 Verigy Restricted 4/26/2020
Receive Item
Fill in those blanks referring to Return Label (see the following pages) Page 44 Verigy Restricted 4/26/2020
Page 45
Receive Item Return Label 5 1 2 3 X N2390-69500 SR2468 1234 4 127134 6 7 X X RFCT Visual 8 X 9 10 11 12 13 14 X X CC4 / Slot 4 X XLarge Apple Partially Damaged SMP Pin Diagnostc failed sporadically SmarTest 6.1.4
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Receive Item
Input RID & FACT ID Check the appropriate box(es) as given in Return Label Enter the Failed Test name Check the appropriate box(es) as given in Return Label Input Test head Type Input Operating System Input Software Version Input Card location Input Operating Mode Enter the Failure Description as given on the Return Label 9 10 11 12 13 14 4 6 7 8 Click Add after filling in all fields 127134 RFCT SmarTest 6.1.4
CC4 / Slot 4 Partially damaged SMP pin. Diagnostic failed sporadically.
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Item Test
Manual Load / EDC Load Failure Entry Quality Verification Pass Item
Item Test
•Purpose
To record part’s test result, pass or fail
•Data Required
Either product numbers and serial numbers of both HLA and all PCAs, or EDC file Fail information for all steps of Board Test (Pretest, DC-PV, AC PV) Page 48 Verigy Restricted 4/26/2020
Item Test
2. If pop up ‘Settings Required’ shows up, then complete the fields. If fields are already filled, then make sure that Test Step is set as required. 2a. Select Site 2b. Select Test Cell 2c. Select Test Step 2d. Select MFG Software 2e. Select Software Version Page 49 Verigy Restricted 4/26/2020
Item Test – manual load
1. Select Manual option 3. Click on Load to Test Cell 2A. Type in test position Pos 2B. Scan in barcode of HLA in Part Number field - When Load to Test Cell button is clicked, Serial Number is automatically populated in Serial Number field. Rev, DC and SC can be seen here.
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Item Test – manual load, add items
1. Switch to Item Associations 2. Type in the number of Child Items To Add Page 51 Verigy Restricted 3. Click on Load Form 4/26/2020
Item Test – manual load, add items
1. Type in Part Number 2. Type in Serial Number 3. Type in Supplier Code Page 52 Verigy Restricted 4. Click on Update Associations 4/26/2020
Item Test – EDC load
2. Click on Browse and select your EDC file Page 53 Verigy Restricted 1. Click on New EDC File 3. Click on checkbox to select the HLA Types that you want to load from the EDC file.
4. Click on Upload File 4/26/2020
Item Test – EDC load
Page 54 Verigy Restricted 1. This example EDC file was uploaded with only Digital Board HLA type checked.
2.Only the digital boards are selected from the EDC file and displayed. 3.To load a particular board to test, click on the Load checkbox.
4.Once all required boards are selected, click on Load to Test Cell button 4/26/2020
•
Item Test – EDC upload, Manual HLA SN
1. If unit under test does not have HLA SN in the EDC file and it needs to be manually scanned in, this textbox will appear. Scan in the HLA barcode here.
2. FTS will automatically process the complete barcode string and display on the Serial Number. Page 55 Verigy Restricted 4/26/2020
Item Test – Failure Entry
Page 56 Verigy Restricted Click on F if you want to enter failure information 4/26/2020
Item Test – Failure Entry
1. Select Action , Failure Category , Failure Type and Test Group (if applicable) 6. Click on Add Failure Page 57 Verigy Restricted 2. Select Test Names (if applicable) 3. Select failed channel 4. Add Failure Comments 5. Attach failure information (e.g. logfile) – select a file with Browse then click on Upload 4/26/2020
Item Test – Failure Entry
Click on to edit this last data record Click on to delete this data record Page 58 Verigy Restricted 4/26/2020
Ship Item
Item Test – Quality Verification
Page 60 Verigy Restricted 1. Switch to Quality Verification Tab 2. Click on Prepare/Load Items 4/26/2020
Item Test – Quality Verification
Page 61 Verigy Restricted 1. Click on Run Quality Check This list shows all items with entries for that Test Step in Test Check Plan 4/26/2020
Item Test – Quality Verification
Page 62 Verigy Restricted 1. If Overall Status is
Approved
then testing was successful, otherwise you need to fix the issue, enter a fail entry, and re do quality verification This list shows for each item the result of quality verification. Errors should be solved before a Pass can be entered.
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Item Test – Pass Item
1. Click on Pass All Items FTS will show a Pass entry Page 63 Verigy Restricted 4/26/2020
Ship Item
•Purpose
Indicate that a HLA has finished Board Test and is being shipped as an Upgrade or an FRU
•Data Required
Product Number and Serial Number Upgrade Serial Number if it is an Upgrade shipment Page 64 Verigy Restricted 4/26/2020
Ship Item
3. Enter 1. Switch to Ship Item Part Number 2. Select Ship Form tab 4. Enter Serial Number 5. Click on Validate Item
Ship Item
6. Verify Shipment Date and change if applicable 7. Click on either Upgrade or FRU FRU Page 66 Verigy Restricted 8. Fill in Upgrade Serial Number. This is mandatory 9. Click on Ship Item 4/26/2020
Ship Item – Ship entry
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System Test
Equipment Admin – assign Add System EDC Upload System Failure and Repair Quality Check System Pass COC Generation System Calendar
System Test - Equipment Admin
•Purpose
Assign measurement equipment to the TestCell
•Data Required
Measurement equipment has been set up already (see ‘Equipment Admin – set up’) SerialNumbers of all measurement equipment at a certain TestCell Page 69 Verigy Restricted 4/26/2020
System Test - Equipment Admin - assign
2b. Select Test Cell 2c. Select MFG Software 2. If pop up ‘Settings Required’ shows up, then complete the following fields: 2a. Select Site Page 70 Verigy Restricted 2d. Select Software Version 4/26/2020
System Test - Equipment Admin - assign
3. For assigning additional equipment, click Assign Equipment 1. Goto Test Cell Equipment Page 71 Verigy Restricted 2. Check if this list reflects the actual measurement equipment situation 4/26/2020
System Test - Equipment Admin - assign
1. (optional) Enter Serial Number Filter and then press Filter 2. Select the measurement equipment or measurement rack that you want to assign Page 72 Verigy Restricted 4/26/2020
System Test - Equipment Admin – assign rack
1. Select Test Cell 2. Select Test Step Page 73 Verigy Restricted 4. When finished, press Update 3. Press Update 4/26/2020
System Test - Equipment Admin – assign equipment
Page 74 Verigy Restricted 4. When finished, press Update 3. Press Update 1. Select Test Cell 2. Select Test Step 4/26/2020
System Test - Add System
•Purpose
Initial set up of a customer test system
•Data Required
System Model and Serial Number Test Head Model and Serial Number Controller Model and Serial Number Planned Start Date and Planned End Date Page 75 Verigy Restricted 4/26/2020
System Test – System Add
1. Goto System Test 2. Click Add System Page 76 Verigy Restricted 4/26/2020
System Test – System Add
Page 77 Verigy Restricted 6. Fill in Actual Start Date 8. Fill in Base ATO 10. Click Add 1. Fill in System Model and Serial Number 2. Fill in Test Head Model and Serial Number 3. Fill in Controller Model and Serial Number 4. Fill in additional fields if applicable 5. Fill in Planned Start Date and Planned End Date 7. Select Testing Status 9. Fill in CID 4/26/2020
System Test – System Add
Pin to select a system Pencil to review and/or edit system details ‘F’ to enter System Failure data Page 78 Verigy Restricted ‘ x ’ to delete a system 4/26/2020
System Test - EDC Upload
•Purpose
To add boards to a system
•Data Required
EDC File Page 79 Verigy Restricted 4/26/2020
System Test - EDC Upload
1. Goto System Test 2. Click on the pin Page 80 Verigy Restricted 4/26/2020
EDC Upload
1. Goto Child Items Page 81 Verigy Restricted 2. Click Add Items 4/26/2020
EDC Upload
1. Goto File Association Page 82 Verigy Restricted 2. Click Chose File and select an EDC File 3. Click Process to upload the file 4/26/2020
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EDC Upload
Note: here you can check if HLAs will be assigned appropriately. Verify if HLA product number (field ‘Assy Model‘) and HLA serial number (field ‘Assy Serial Number‘) for every HLA matches the data of the physical HLA.
In case of mismatch you need to correct the data manually. 1. HLA’s that don’t have the Serial Number in the EDC file can scan in the barcode here.
1c. Click Process and Assy Model and SerialNumber are added to the system 2. Click Close 4/26/2020
System Test – System Failure and Repair
•Purpose
Enter System Failure information and Repair details
•Data Required
Failure information from Diag, Cal, PV tests Repair Details in case of failure Page 84 Verigy Restricted 4/26/2020
System Test – System Failure and Repair
Page 85 1. Click the Pin … 2. … and then click ‘ Fail ’ to open ‘System Failure Form’ Verigy Restricted 4/26/2020
System Test – System Failure and Repair Part 1 – System Failure information
1. Enter ‘ Defective Model ’ and Serial Number 2. Enter ‘ Replacement Model ’ and Serial Number 3. Click ‘ Add Failed Item ’ 4. Select an ‘ Action ’ from drop-down menue 5. Select ‘ Failure Category ’ from drop down menue 6. Select ‘ Failure Type ’ from drop-down menue 7. Select ‘ Test Group ’ from drop-down menue if applicable 8. Select and highlight all ‘ Failed Tests ’ from list Page 86 Verigy Restricted 4/26/2020
System Test – System Failure and Repair Part 2 – System Repair information
1. Select ‘ Repair Action ’ from drop-down menue 2. Fill in ‘ Repair Effort ’ (in minutes) 5. Opt.: Select and mark affected channels 3. Check this box in case of ‘ Visible Damage ’ 4. Select ‘ Most Probable Cause ’ from drop-down menue 6. For attachments, e.g. logfile: click ‘ Browse ’ to select the file, then click ‘ Upload ’ to attach it 7. Click ‘ Add Failure ’ Page 87 Verigy Restricted 4/26/2020
System Test – System Failure and Repair
Page 88 Verigy Restricted New entries show up for both, System Failure and System Repair 4/26/2020
System Test - Quality Check
•Purpose
Check if System passed all relevant tests This step is a pre-requirement for System Pass for both Core Test and Final Test
•Data Required
Measurement equipment is set up for this TestCell and does have a valid calibration Diag and PV data has been uploaded Page 89 Verigy Restricted 4/26/2020
System Test - Quality Check
1. Select ‘ Quality Check ’ Page 90 Verigy Restricted 2. Click on ‘ Prepare/Load Items ’ 4/26/2020
System Test - Quality Check
1. Click on ‘ Run Quality Check ’ Page 91 Verigy Restricted 4/26/2020
System Test - Quality Check
Page 92 Verigy Restricted If ‘Overall Status’ does not show ‘ Pass ’, then check in the list below for failed items and/or tests that need to be fixed 4/26/2020
System Test - System Pass
•Purpose
Enter System Pass in FTS once the customer system has passed Quality Check (for both Core Test and Final Test) Automatically generates a ship event in FTS
•Data Required
All required test steps have passed System Test Quality Check has passed For Final Test Pass: Workstation re-install has happened and final Diag tests have passed Page 93 Verigy Restricted 4/26/2020
System Test - System Pass
Core Test: 1. If ‘Overall Status’ shows ‘ Pass ’, then click on button ‘ Pass ’ Final Test: 1. If ‘Overall Status’ shows ‘ Pass ’, then click on button ‘ Done ’.
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System Test - Print COC
•Purpose
Print Certificate of Calibration
•Data Required
System has successfully passed Final Test COC print w/o header and w/o footer Site Env data entered Page 95 Verigy Restricted 4/26/2020
System Test - Print COC
1. After Final Test has passed, you click on ‘ Page #1 ’ resp. ‘ Page #2 ’ of COC Page 96 Verigy Restricted 4/26/2020
System Test - Tips to Print COC
Page 97
•To print COC in one Page:
Go to tools and under that menu, you should have the “Compatibility View” settings checked. This makes the page look nice, and come out in one page.
•To remove URL at the bottom of the screen
• Another tip is to remove the URL at the bottom of the screen, this can be done by from internet explorer and doesn’t need the editing in Microsoft word. Go into the Print Menu , select print preview. Then click on the Settings icon which brings up the Page Setup option window. Here you have to select all Header and Footer options with the option Empty. This allows the CoC page to be printed out without the URL at the bottom. Verigy Restricted 4/26/2020
System Test - Print COC
Page 98 Verigy Restricted Print COC pages w/o header and w/o footer on plain white paper, put into envelope and place in TH box 4/26/2020
System Test - Print COC
Page 99 Verigy Restricted 1. Click on ‘ Continue ’ and complete test 4/26/2020
System Test - Print COC
Page 100 Verigy Restricted Testing for this system is complete. It disappeared from the list of Systems under Test 4/26/2020
System Test - Calendar
•Purpose
Look up systems that have passed System Test Re-print COC
•Data Required
Site Env data entered
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System Test - Calendar
2. Or type in ‘ System Serial Number ’ and click on ‘ Search ’ 1. Select ‘ System Search ’ 2. Either click on ‘ Calendar ’ to open Calendar Page 102 Verigy Restricted 4/26/2020
Questions ?
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