Transcript ARES Training Course - The Loop

ARES Training Course
Amateur Radio
Emergency Services
Typical ARES Objective
This session is designed to
establish and provide training
for a core group of emergency
communicators.
Typical ARES Objective
This group will provide emergency
communications in time of need for
Police, Red Cross, Municipal or
other agencies as requested.
Introduction to ARES
At the end of this session, you will
have a clearer understanding of
what ARES is, how it functions at
the different levels and how it
provides community service in
times of need.
Typical ARES Objectives
This group will consist of licensed
Amateur Radio operators and other
volunteers who will respond to
training, exercises and public
service activities which require radio
communications, including declared
emergencies.
Typical ARES Objectives
This group will become the nucleus of
skilled and trained radio operators
who will establish the first line of
communications at the emergency site
and will assume supervision of the
amateur communications network.
Overview
The Amateur Radio Emergency
Service (ARES) was created by ARRL
(Amateur Radio Relay League) in 1935.
There are more than 70,000 ARES
members throughout North America.
Overview
Canadian radio amateurs agreed to
provide communications for the
Canadian Red Cross in a 1980
agreement, following successful
cooperation during the Mississauga
train derailment and evacuation.
Overview
Radio Amateurs of Canada was
formed in 1993 with the merger of
Canadian Radio Relay League and
Canadian Amateur Radio Federation.
Overview
The Amateur Radio Emergency
Service and National Traffic System,
which were part of CRRL, are now
both part of the Radio Amateurs of
Canada Field Services Organization.
Organizational Structure
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FSM Field Service Manager
SM Section Manager
SEC Section Emergency Coordinator
DEC District emergency Coordinator
EC Emergency Coordinator
AEC Assistant Emergency
Coordinator
• The Members
Field Services Manager
• The Field Services Manager is an
Elected Position, entitled Vice
President, Field Services.
• The FSM carries out the policies as set
out by the RAC Board of Directors.
• The FSM maintains liaison with other
organizations at the national level.
• The FSM is Bob Cooke, VE3BDB.
Section Manager
• The Section Manager (SM) is elected by the
RAC board of directors.
• The Ontario SM is Alan Boyd, VE3AJB.
• The Assistant SM is Phil McBride, VA3QR.
• The SM manages the field organization
activities in a given RAC section, of which
there are eight in Canada.
• The SM is responsible for traffic handling,
emergency communications and on-air
bulletins.
District Emergency
Coordinator
• The DEC is appointed by the SEC to
supervise a group of EC’s (Emergency
Coordinators) in a concentrated population
area.
• The DEC coordinates EC activities,
interfacing between ARES and local
emergency plans.
• The DEC recommends EC appointments.
• The DEC for the Ottawa region is Michael
Hickey, VE3IPC.
Emergency Coordinator
• Is appointed to handle the direction
of all ARES activities in a given area.
• Promotes ARES co-ordinates
training and organization and
conducts exercises.
• Establishes links to other
organizations requiring assistance.
Emergency Coordinator
• Sets up ARES Radio Nets. These are radio
nets prepared to handle messages during
an emergency.
(A Net is a meeting of amateurs using their radio equipment.)
• Conducts pre-planning sessions and
develops a local ARES manual.
• The EC for Cornwall is Tim Smith,
VE3HCB.
• The EC for SD&G is John Baynham,
VA3OW
Assistant Emergency
Coordinator
• Is appointed by the EC to assist with all
the duties of the EC.
• There can be as many AECs as
required to do the job.
• The AEC does not have to be a RAC
member.
ARES Members
• The members are by far the most
important persons in ARES.
• They are the active and dedicated
members required to make it all
happen.
• They do the hard work during an
emergency.
• The ARES operator does not have to
be a RAC member.
Preplanning
• It is essential that the ARES group
does as much preplanning as
possible to help reduce the last
minute actions down to a
manageable amount.
• Establish a steering committee
within the ARES group to make
decisions and formulate plans that
will be put into place in the event of
an emergency.
Preplanning
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Issues to be resolved are:
A call up tree for phoning all members.
(home and business)
A list of names and phone numbers of ARES
members in adjacent regions to assist in the
event of a large or lengthy emergency.
Repeater and simplex frequencies be used.
(including alternates)
Installation of equipment at predesignated
emergency operation Centres.
Preplanning
Issues to be resolved are:
• Preparation of ready kits to assist in
setting up stations.
• Checklists of equipment and
personal articles required.
• Instructions on establishing stations.
Preplanning
Issues to be resolved are:
• Interfacing with agencies being
served to clarify our role.
• Establishing shifts for extended
operations.
• Training of members.
Call-Up Tree
• Required for a ‘First Response’
• Should be organized Geographically.
• Consists of active ARES members
who will be available for the initial
callout.
• This list should be reviewed often to
assure that those listed meet the
criteria for first Response.
Call-Up Tree
• It is not always necessary to activate
all members on a call-up tree. The
situation has to be evaluated and the
manpower required called in.
• The other members would be placed
on standby.
• When non-ARES members respond
to a real emergency, the trained
ARES members function as
supervisors.
Call-Up Tree
The Call Up Tree should also include a
list of names and phone numbers of
members in adjacent regions to assist
in the event of a large or lengthy
emergency.
Assigned Frequencies
Assigned Frequencies to be used in a declared
emergency in the Cornwall area:
– 147.180 MHz VE3SVC Repeater
– 147.520 MHz VHF Simplex Calling Frequency
– 443.000 MHz VE3PGC Repeater if UHF
radios available
– 444.450 MHz VA3EDG Repeater if UHF
radios available
– 446.000 MHz UHF Simplex Calling
Frequency
Pre-Installed Equipment
• The EOC(s) should have, at the very
least, an outdoor VHF/UHF antenna
with coax into the Radio Operator’s
workstation. The coax should have
both BNC and PL259 terminations.
ARES operators will bring their own
radios.
• Equipment may be pre-installed at
the EOC.
Pre-Installed Equipment
• Shelters should have an outdoor
VHF/UHF antenna with coax into the
location where the assigned ARES
operator will be located. The coax
should have both BNC and PL259
terminations.
• ARES operators will bring their own
radios.
Training
• Initial and ongoing
training
• Exercises
• Public Service Events
• Nets
• Regular Meetings
• Agencies Serviced
• Published Articles
RECAP
ARES is a national Structure
Planning is done at the local level
ACTIVE members are required
Maintain a “First Response”
Procedure
• Ongoing training is essential
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The Big Picture
The Big Picture
At the end of this session, you will
understand the hierarchy of the
emergency structure for the local area
and the sequence of actions that will
serve the mobilization of the ARES in
times of an emergency.
Overview
In any emergency situation, ARES will
provide communications only for
those agencies requesting assistance.
Rarely would ARES provide any other
service, although it could happen that
ARES members may be asked to do
some other chore if required and if it
did not prevent them from performing
their assigned communications task.
Overview
The specific agencies dealt with and
the extent of the interaction with
ARES should be spelled out in formal
predetermined understandings so that
both parties are aware of each others
needs and obligations
Overview
As one of the support groups in any
emergency operation, ARES does not
normally initiate any action until they
are notified by one of the agencies
they are serving.
At that time the local ARES will put
their own emergency plan into effect,
responding to the specific situation at
hand.
Sample Procedure
Presented here is a sequence of
events that would likely occur in the
event of a declared emergency.
Please note that this is a “text book”
scenario and may change based on
the actual emergency.
Details
• A disaster occurs within the community
• Police are notified and respond to the
scene
Details
Police assess the situation and call for
specific aid:
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More police
Fire trucks
Public Utilities
Ambulances and medical personnel
Hazardous material containment team
Details
• Specific agencies would be notified
and put on standby under the
Emergency Plan
• Social Services become involved
when people require food, clothing
or shelter.
• Red Cross is called if shelters are to
be established
• ARES will be notified if
communications are required
ARES gets called out
• The DEC, EC or AEC will be called
with a request for aid and an initial
assessment of the situation.
• The DEC, EC and/or AEC quickly
confer to assess the situation and
determine what actions are required.
Initiate Call-up
• The call-up tree is activated to alert
members, assign a temporary net
controller and to make announcements
on the local emergency frequency
• The members are advised whether they
are to:
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Standby for further instructions
Report to a shelter or office
Report to a central rally point for instructions
And to establish a permanent net control
station (NCS)
DEC/EC/AEC Actions
• Meet at EOC or where requested for
further instructions and to liaison to
other agencies
• Provide additional communications
if requested by the:
• Police Department,
• Fire Department or
• Municipal Offices
• (Emergency Management Committee)
DEC/EC/AEC Actions
• Provide long term plans
• Establish a logistics Net if required
• Determine manpower for additional
shifts.
• Designate a team to coordinate
manpower
• Call ARES members that are on
standby
DEC/EC/AEC Actions
• Call local non-ARES members for
assistance
• Call EC or AEC of adjacent ARES for
assistance
• Put out a general on-air call for
anyone to assist
• Establish an alternate frequency to
accommodate call-ins.
DEC/EC/AEC Actions
• Continue until requested to stand
down
• Conduct a debriefing after the event
to learn valuable lessons:
• What went right
• What didn’t
Recap
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Provide communications as required
Red Cross involved for sheltering only
ARES is called by Red Cross
Alert members via call-up methods
Set up at EOC
Establish scheduling and logistics
support
• Learn from the event
NET
CONTROL
PROTOCOL
NET CONTROL PROTOCOL
• OBJECTIVE:
– At the end of this session, you will
understand how to act as a net
controller, directing call-in stations
authoritatively and calmly.
– You will also know how to properly
call into a controlled net and how to
convey pertinent information in a
concise manner.
Sample Exchange with
Net Control
Net Control
This is
Crash Site
Net Control,
I need relief
operators at this
site, Over
Net Control,
Message
Understood,
Out
Crash Site
This is
Net Control,
Over
Crash Site,
We will get back
To you on that,
Over
Crash Site
This is Net Control,
Out
NET CONTROL PROTOCOL
• Radio operators must hold a certificate
with qualifications appropriate to the
frequency bands being used.
– A certificate with Basic qualifications is
adequate for a VHF/UHF net, but additional
qualifications are needed for HF nets.
NET CONTROL PROTOCOL
• All Nets will be controlled nets
– This means that there will be ONE station,
known as the NET CONTROL STATION
(NCS) into which other stations will call.
• The NCS will then direct the
actions of the calling station.
– This will provide Organization, Efficiency
of Operation, and a stable or familiar
environment for the radio operator during
a time of stress
NET CONTROL PROTOCOL
• Stations involved in the net should
use tactical call signs (i.e.: Crash
Site).
– These should be chosen to be clear and
sensible for all and to avoid similarity in
the calls.
– They should be rigorously used for the
duration of the exercise/emergency.
– The use of tactical calls requires that
stations identify periodically using a
proper amateur radio call-sign in order
to conform to radio regulations.
NET CONTROL PROTOCOL
Tactical Call Signs:
VA3EDG
SHELTER
ONE
VA3TL
RED
CROSS
VA3WMS
NET
CONTROL
VA3PUR
SHELTER
TWO
VE3HCB
EMERGENCY
OPERATIONS
NET CONTROL PROTOCOL
• Speak in a calm and steady manner.
– A hastily given message saves no
time if it is not understood and has
to be repeated.
• Leave a short pause after the
previous station finishes transmitting.
– This allows other stations to call if
they have emergency traffic.
– It also allows the message recipient
to finish handling the message.
ANNOUNCE THE NET
• When commencing a NET, the controller
should announce the purpose of the net
and that the repeater will be taken out
of regular use for the operations.
• The NCS should re-announce the net
and request a clear frequency from
stations not in the exercise/emergency.
– This is recommended to alert stations that have
just turned on their radios during a quiet time, and
may not be aware of the operation being
conducted.
PASSING MESSAGES
• The NCS frequency should only be used for
coordinating purposes or the handling of
short messages, when time permits
• For the passing of lengthy messages, the
NCS should contact both stations and
request that they move to another frequency
which the NCS assigns and they both agree
to.
• Both stations should acknowledge the move
and let the NCS know when they return to the
net.
• By assigning alternate frequencies, many
messages can be passed at the same time.
PASSING MESSAGES
Net Control, This is
Shelter One, Over
Net Control, I have
a message for Red
Cross, Over
Net Control, This is
Red Cross, Over
Shelter One, this is
Red Cross, Over
Shelter One, Red
Cross, will check
and call you back,
Out
Shelter One, This is
Net Control, Go
Ahead
Red Cross, This is
Net Control,
Over
Red Cross, Shelter
One has a message
for you. Call them
on this frequency,
Over
Red Cross, This is
Shelter One. Is John
Smith at your
location, Over
Roger, Shelter One,
Back to Net Control,
Out
UNATTENDED RADIOS
• The Net Controller must NEVER leave
the radio unattended. Always make
sure someone is acting as the NCS,
even if it requires turning control over
to a totally separate station.
TRAINING OPPORTUNITIES
• Most clubs have their own weekly or
monthly net. ARES members should
take turns acting as Net Controller for
these nets to gain experience and
familiarity with being a net controller.
TRAINING OPPORTUNITIES
• They should run the net using the same
format as would be used in an actual
emergency.
– Simply monitoring other nets is also a
good way to obtain the feel of how a net is
run. Listen to the Ontario Phone Net on
3742Khz at 7:00 pm every night.
ACKNOWLEDGE CALLS
• Always acknowledge all calls so the
calling station knows it was heard. If it
is not possible to process the call
immediately, at least tell the caller to
stand by.
LOG SHEET
With many stations passing messages
on alternate frequencies, the NCS needs
a way to track them. The log sheet below
shows the information that should be
recorded.
NET CONTROL
CALL SIGN
Msg
Nmr
TIME
FREQUENCY
STN CALLING
PRIORITY
RTN
STN CALLED
RTN
FREQUENCY
REMARKS
CALL-IN STATION
• Use ITU phonetics for clarity only if
required. The Phonetics are covered later.
• When calling in an urgent request,
announce your intentions briefly, e.g.:
“Net Control, this is Crash Site. I have a
priority message for Red Cross
Headquarters.”
• If you don’t receive a reply, call again in a
few minutes – don’t give up. If you still
cannot contact the NCS, check your
equipment or location.
CALL-IN STATION
RECEIVING A CALL FROM THE NCS
• Give the NCS call, then your own,
followed by “over”
• When given instructions by the NCS,
acknowledge them as understood and
announce your intentions.
• Ask for clarification if you don’t
understand the net controllers
instructions. Do not assume anything.
CALL-IN STATION
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RECEIVING A CALL FROM THE NCS
If you require further instructions from
the NCS, terminate your call with “over”
If this is the end of your exchange with
the NCS, terminate your call with “out”
When leaving the net, always inform the
NCS so that he does not waste valuable
time attempting to contact you
When returning to the net, contact the
NCS.
CALL-IN STATION
• PASS FORMAL MESSAGES EXACTLY AS
WRITTEN!
– Unless it makes no sense, in which case you
should ask for clarification.
• Do not try to interpret what you think the
writer meant. Code-words may be in use
in the message.
• DO NOT PASS AN UNSIGNED MESSAGE
CALL-IN STATION
• Do NOT engage in any extraneous talk with the
NCS or other stations – this only clutters the
NCS frequency needlessly.
• Use Crisp, Clear Factual transmissions.
• Think about what you are going to say before
calling in. This will avoid lengthy
transmissions.
• Remember that anyone may be monitoring
your frequency. The manner in which you
behave can leave lasting impressions.
CALL-IN STATION
• Do NOT say BREAK to gain access
between transmissions; give your call
letters. This way the NCS knows
someone needs immediate attention and
who it is.
• Don’t break in during transmissions.
• Once a message is fully received,
confirm it by saying “message received”
or “message acknowledged” or “I
acknowledge your message number 17”
RECAP…
• All nets will be controlled. All calls will
be directed by the NET CONTROL
STATION.
• Stations using the net should use
tactical call signs (e.g.: Crash Site).
Amateur call signs should be used only
periodically in order to conform to radio
regulations.
RECAP…
• Speak in a calm and steady manner
• Leave a short pause after the previous
station finishes transmitting
• Net Controller should announce the
purpose of the net and that the repeater
will be taken out of regular use for the
duration of the operation
RECAP…
• The Net Controller must never leave the
radio unattended
• ARES members should be encouraged
to act as Net Controllers during weekly
or monthly training nets
• Net Controller should acknowledge all
calls made to the station
• Use ITU phonetics for clarity only
RECAP…
• Acknowledge any instructions given by
Net Control. Ask for clarification if
necessary
• Inform Net Control if you are leaving or
returning to the net
• Pass formal messages exactly as written
• Do not engage in extraneous talk
• Acknowledge receipt of messages
PERSONAL
READINESS
PERSONAL READINESS
Objective:
At the end if this session, you will
have a clear understanding of what
can be done, as an individual, to
assure efficient operation during
an emergency.
PERSONAL READINESS
General
• Once an emergency is declared, it is
the responsibility of the individual
amateurs involved to perform in their
most efficient manner.
• Their effectiveness will, in part, be
determined by how well they have
taken care of personal preparations,
some of which are listed on the next
pages:
PERSONAL READINESS
General
Make sure all your equipment is in good
working order. Faulty or intermittent
equipment that is an annoyance in dayto-day operating can become a major
impediment during an emergency.
(Remember, Murphy says things will
only get worse.)
PERSONAL READINESS
General
Know what the emergency plan is for
your area. This will be covered in your
ARES communications manual (we
have to create one yet for the Cornwall
area) covering such points as:
PERSONAL READINESS
General
• Repeaters or frequencies to be used:
– Do you know what your primary repeater will be
in an emergency?
– Will you use a simplex frequency for your
operations?
– What is the contingency if the repeater fails?
– What backup repeaters will be used?
– Does the repeater have emergency power?
– Are you aware of any control codes required for
the repeater?
– Who has access to the repeater for
maintenance?
PERSONAL READINESS
General
• Emergency Coordinators
– Who are the ECs and AECs for the area?
• Existing Facilities
– What buildings have antennas already
erected?
– What locations have radios permanently
installed?
– How do you get access to these
locations?
PERSONAL READINESS
General
• Supplies
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Is there a cache of supplies available?
Where is it and how is it accessed?
What is available?
Does someone periodically check it?
Do you have a personal ‘ready kit’?
Would it enable you to establish an emergency
station?
PERSONAL READINESS
General
• The Call – Up Tree:
– Do you have the latest copy?
– Is there a copy at work, at home, in your
vehicle?
– Are your phone numbers and address correct?
– Do you know what to do if no-one answers?
– What if you get an answering machine?
PERSONAL READINESS
General
• The First Alert
– What do you do when you get alerted?
– Where do you go when you get alerted?
PERSONAL READINESS
Have some form of emergency power.
• For hand-held radios you should have a
spare battery pack and keep in the habit of
changing these regularly.
• One of the “shell” battery packs is a handy
item. These allow you to insert alkaline
batteries, which are recommended, since
they don’t tend to lose their charge when
not in use the way that a Ni Cad battery will.
PERSONAL READINESS
Have some form of emergency power.
• Does everyone have a spare battery
pack?
• Do you have a routine for recharging
batteries?
PERSONAL READINESS
Have some form of emergency power.
• A car battery provides an excellent
means of powering a base station for
extended operation. It will be good for
several hours of intermittent
operation.
PERSONAL READINESS
Have some form of emergency power.
• Make sure that you have a spare fuse
for the radio in case the original one
blows.
– Tape it to the power cord
• Does everyone have spare fuses?
PERSONAL READINESS
Keep spare antennas ready.
• A magnetic mount antenna is a good choice
since it can be attached to any metallic
surface to form a ground plane.
• If you must operate inside a building where
reception is poor, a coax extension (with
appropriate connectors) should be available
to assist you in mounting the antenna in a
more ideal location
PERSONAL READINESS
Does everyone have a
spare portable antenna
that can be easily
transported and erected?
PERSONAL READINESS
Practice your skills wherever
possible.
– Participate in public service
activities,
– Handle messages and
– Check into nets
So that you can constantly practice
activities that will be required in an
emergency.
PERSONAL READINESS
Prepare a ready kit. Common items
such as pens paper, message forms,
repeater directory, flashlight, log
sheets, candles, matches, batteries,
etc; stored in a handy container will
assist you in quickly setting up a
station if required.
PERSONAL READINESS
Don’t assume that anyone
else will be providing these
items; you may be the only
one there!
PERSONAL READINESS
Register your availability. If you intend
to be an active participant, make sure
your name is included in the call-up list
which is vital for a speedy first
response
PERSONAL READINESS
Monitor the local emergency frequency
often. (147.180) Whether at home or in
your car, this will be the best way for
you to have the soonest possible
notification of an emergency condition.
PERSONAL READINESS
RECAP
• Always keep radio equipment in top
operating condition
• Stay familiar with the emergency plan
for your area
• Don’t depend on regular power
sources – have alternates
PERSONAL READINESS
RECAP
• Practice operating skills regularly
• Prepare a kit with items used to run
an emergency station
• Make your availability known
STATION
SUPERVISOR
DUTIES
STATION SUPERVISOR DUTIES
OBJECTIVES
At the end of this session, you will be aware
of the role that the Station Supervisor plays
in setting up and running an emergency
radio station.
You will also know how to interface with
other workers at the radio site so as to
facilitate an efficient flow of information
between the agency being served and other
radio sites in the operation.
STATION SUPERVISOR DUTIES
THE STATION SUPERVISOR
The Station Supervisor is the ARES
member in charge of all of the ARES
communications at an outsite, i.e.:
– a shelter,
– the incident site,
– a hospital,
– the Red Cross depot, etc
STATION SUPERVISOR DUTIES
THE STATION SUPERVISOR
The person acting as the supervisor
must be a trained and active ARES
member. He/She must be familiar with
the emergency plan and how to put it
into effect.
STATION SUPERVISOR DUTIES
INITIAL SETUP
As soon as possible after the initial
shift supervisor arrives at the site, he
should establish where the station
will be physically located, taking into
account accessibility, antenna
erection, privacy and facilities.
STATION SUPERVISOR DUTIES
INITIAL SETUP
• The Station Supervisor must contact the
Manager of the location.
• The radio room must be mutually agreeable
and convenient for both.
• It must be established early what the
routing of the messages is within the site.
• He should keep the Location Manager
informed of any changes to the station
which would affect the running of the
location; such as shutting down the station,
or moving it.
STATION SUPERVISOR DUTIES
BEGINNING OPERATION
Once the station is operational, call
the NCS and announce your location,
your tactical call sign and your state
of readiness.
STATION SUPERVISOR DUTIES
STATION LOG
The station manager should begin a
log of the activities at the station. This
should include Time Started, Location
and Operators on Duty.
As the operation progresses, record
pertinent information of items that
affect communications and action
taken to resolve them if necessary
STATION SUPERVISOR DUTIES
STATION LOG
Formal message logging is not required
as all details about the message
transactions are recorded on the
message forms.
STATION SUPERVISOR DUTIES
STATION LOG
COMPLETENESS OF THE LOG IS IMPORTANT
All of the messages and logs become part of a
legal document that has to be available for use
during an investigation and all of it has to be
admissible to a court of law. Even the notes
you make on bits of paper that pertain to the
communications activities must be kept.
Keep your logs accurate, simple, clear and
readable.
STATION SUPERVISOR DUTIES
STATION LOG
COMPLETENESS OF THE LOG IS IMPORTANT
for post-emergency purposes!
The ARES group itself may require it for
self-evaluation and improvement or the
authorities may request it for an inquest or
for legal matters.
STATION SUPERVISOR DUTIES
STATION LOG
Times on the log should be stated using
the 24 hour clock.
i.e. Write 1500 hours, not 3:00 pm.
Dates should be written as Month (in full
or 3 letter abbreviation) date and year.
For Example, January 29, 2005.
STATION SUPERVISOR DUTIES
RADIO ROOM SECURITY
Make sure the radio room is kept secure
and occupied only by those on duty for
that shift. All other amateurs and shelter
personnel should be kept from the room
so as to not distract operators with their
talking. A separate room with a door
should be used if possible.
STATION SUPERVISOR DUTIES
THIRD PARTY CONTACT
Any interfacing between the communications people and the location people, or
anyone else, is done by the supervisor.
This should be done outside the radio
room to avoid disturbing the radio
operators.
STATION SUPERVISOR DUTIES
THIRD PARTY CONTACT
DO NOT RELEASE ANY INFORMATION
ABOUT THE DETAILS OF THE
OPERATION TO ANY THIRD PARTY!
STATION SUPERVISOR DUTIES
THIRD PARTY CONTACT
Do not release any information about the
details of the operation to any third party!
This is often how the press gets material
for their articles.
Much confusion can be caused if facts are
taken out of context or misunderstood.
(With the Standard Freeholder, this is the norm.)
STATION SUPERVISOR DUTIES
THIRD PARTY CONTACT
Do not release any information about
the details of the operation to any third
party!
The release of restricted information
could reflect badly on the ARES group.
Anyone requesting information should
be referred to the person on location
responsible for public information.
STATION SUPERVISOR DUTIES
CHANGING NEEDS
It is the duty of the Station Supervisor
to recognize changing telecommunications needs within the location and
act accordingly.
STATION SUPERVISOR DUTIES
CHANGING NEEDS
If additional operators or equipment
are required, the supervisor should
initiate whatever action is needed;
keeping in mind total resources
available and the possible duration
of the emergency situation.
STATION SUPERVISOR DUTIES
CHANGING SHIFTS
• Make sure that operators reporting for
the next shift identify themselves by
signing in on the log.
• Do not let the previous shift leave until
the new one arrives.
• Attempt a ten minute overlap so the
new shift has a feel for the situation and
what actions are pending.
STATION SUPERVISOR DUTIES
CHANGING SHIFTS
• A formal briefing should take place for
the handover from one shift to another.
The debriefing would include:
–
–
–
–
–
Basic procedure and policy
How messages are routed within the site
Who the location manager is
Any equipment concerns or issues
General activities within the location
STATION SUPERVISOR DUTIES
RECAP
• The station manager must be a trained
ARES member familiar with the
emergency plan.
• Upon arrival at the location, the station
manager should identify himself to the
location manager. The location of the
station should then be identified.
STATION SUPERVISOR DUTIES
RECAP
• Once the station is operational, the
station manager should contact the net
control station announce location,
tactical call sign and state of
readiness.
• The station manager should begin a log
of events
STATION SUPERVISOR DUTIES
RECAP
• The radio room should only be
occupied by those operators on duty.
The room must be kept secure at all
times.
• Interfacing with other location
personnel will be done through the
station manager only.
STATION SUPERVISOR DUTIES
RECAP
• No information should be released to
third parties.
• Any request for information should be
directed to the public information
representative on location.
STATION SUPERVISOR DUTIES
RECAP
• The station manager must acknowledge
and act upon changing
telecommunications needs
• There should be a 10 minute overlap of
incoming and outgoing shift personnel.
During this time, a briefing will take
place.
MESSAGE
HANDLING
MESSAGE HANDLING
OBJECTIVE
At the end of this session, you will
be familiar with the standard RAC
message form; including what
information is to be inserted in each
field and the proper procedure for
passing the message to another
station.
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
Check
From
REC’D
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
To:
Phone:
________________
________________
________________
________________
________________
________________
Place of Origin
________________
________________
________________
________________
________________
________________
Date
________________
________________
________________
________________
________________
________________
Time
________________
________________
________________
________________
________________
________________
From
SENT
Date
________________
________________
________________
________________
________________
________________
Time
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
The
To: Preamble part of the form contains the following:
1.
The Message Number.
Check
Place of Origin
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
Phone:
1.
A sequential number is assigned to each message to be transmitted. This number will be used for
filing all messages
sent from the
station. If you need to
reply to a message or
inquire about one
________________
________________
________________
________________
________________
of yours, refer to the message number in question.
________________ ________________ ________________ ________________ ________________
2.
Precedence.
________________ ________________ ________________ ________________ ________________
1.
The originator will indicate the PRECEDENCE of the message. THIS MAY NOT BE ALTERED BY
________________
________________
________________
THE RADIO
OPERATOR. There ________________
are four precedence's________________
used; EMERGENCY, PRIORITY,
WELFARE
________________
AND ROUTINE.
________________ ________________ ________________ ________________
________________
________________ ________________ ________________ ________________
3.
Station of Origin.
1.
REC’D
Messages will indicate the call sign of the station of origin. Tactical call signs may be used
provided the message is not sent through normal Amateur Channels (i.e. National Traffic System)
Otherwise, a regular Amateur Radio call sign is used.
From
Date
Time
From
Date
Time
SENT
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
Check
The
To: Preamble part of the form also contains the following:
•
Word Check
Place of Origin
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
Phone:
This indicates how many words, Letter/number groups and punctuation signs thee are in the text of the
message. Closing
remarks such as best
wishes, yours truly,________________
73, 88 are included in________________
the text and word
________________
________________
________________
count. This is so the message integrity can be checked at each stage of it’s journey.
________________ ________________ ________________ ________________ ________________
•
Place of Origin
________________ ________________ ________________ ________________ ________________
The LOCATION of the originator is the place of origination. This is not necessarily the same as the
________________
________________
________________ ________________ ________________
location of the originating
radio station.
________________ ________________ ________________ ________________ ________________
•
Time Filed
________________ ________________ ________________ ________________ ________________
Optional for use of the radio operator When used, the filing time should be local time, in 24 hour format.
If the message will be travelling outside the originating time zone then UTC/GMT times should be used,
and should be indicated.
•
Date Filed
From
Date
Time
From
Date
REC’DThis will be written as the Month, followed by the Day
SENT
and the Year. I.E. Jan 29, 2005
Time
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
Check
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
To:
Phone:
________________
________________
________________
________________
________________
________________
Place of Origin
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
The Addressee of the message goes in the area labelled ‘To:’, and a telephone number (or other routing
instruction) is generally necessary if the message has to be forwarded away from the destination radio
From
Date
Time
From
Date
Time
station.
REC’D
SENT
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
Check
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
To:
Phone:
________________
________________
________________
________________
________________
________________
Place of Origin
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
The actual message goes on the lines, one word on each underline section. This makes checking the word
From It is toDate
Time
Date
Time
count much easier.
be completed
by the person originating theFrom
message. Try
to keep the
messages to
25
words or less, although longer messages can be handled.
REC’D
SENT
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
Check
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
To:
Phone:
________________
________________
________________
________________
________________
________________
Place of Origin
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
The originator of the message puts his/her name and title in this area of the message form. An address and
From may be
Date
Date
Time
telephone number
included. ITTime
IS TO BE COMPLETED BY THEFrom
PERSON ORIGINATING
THE
MESSAGE.
REC’D
SENT
MESSAGE HANDLING
Standard RAC message form
RADIOGRAM
Number
Precedence
HX
Station of Origin
Check
Place of Origin
Time Filed
Date
This Radio Message Was Received At
Amateur Station __________________ Phone ___________
Name ______________________________________________
Street Address _____________________________________
City ________________________________________________
To:
Phone:
________________ ________________ ________________ ________________ ________________
Each radio station that receives and forwards the message indicates in the bottom section of the form the
________________
________________
________________
________________ ________________
following
information about
the relaying of the
message:
________________
________________
________________
________________ ________________
1. Who the message was
Received From or Sent
To:
________________
________________
________________ ________________ ________________
2. The Date the message
was Received or Sent
________________ ________________ ________________ ________________ ________________
3. The Time the message was Received or Sent
________________ ________________ ________________ ________________ ________________
This is used for tracking the progress of the message should anything undesirable happen to it, or for
calculating how long messages are taking to get to their destinations
From
REC’D
Date
Time
To
SENT
Date
Time
MESSAGE HANDLING
Reception of Messages
Record an incoming message using the RAC
Radiogram form.
PRINT ALL INFORMATION LEGIBLY. Complete
the bottom left field marked RCV’D noting the
station it was received from, the date and time
of reception. Local date and time may be used.
Deliver the message to the person designated
for the reception of radio messages at your
location.
MESSAGE HANDLING
Informal Traffic
Informal traffic should be restricted to the
provision of direct personal contact between
officials of the agency being served.
It should be carried out on an alternative
frequency from the formal traffic whenever
possible.
MESSAGE HANDLING
Informal Traffic
• Contact should be established between the amateur
operators before handing over the microphone to the
officials.
• Be sure the official is familiar with the operation of the
equipment before the conversation begins.
• Once the traffic is completed, the amateurs should
sign off in the usual manner.
• The radio amateur is in charge of the station and
responsible for all transmissions from that station.
MESSAGE HANDLING
Informal Traffic
• Informal traffic concerning Radio
Operations should be carried out by the
Radio Shift Supervisor, or designate,
according to the procedures outlined on
the previous screen.
MESSAGE HANDLING
RECAP
A formal message contains four parts:
• Preamble: The record keeping part
• Address:
The party to whom the message is being sent
• Text:
What the sender wants to tell the recipient
• Signature Identifies the sender of the message
• The message forms must be legible and
completed in full.
LOGGER &
OPERATOR
DUTIES
LOGGER & OPERATOR DUTIES
OBJECTIVE
At the end of this session, you will
understand the role of the operator
and the logger in the operation of
an emergency station.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
All nets will be controlled nets. This means that
there will be one station, known as the NET
CONTROL STATION (NCS) into which all other
stations will call.
The NCS will then direct the actions of the
calling stations. This will provide organization,
efficiency of operation and a stable or familiar
environment for the radio operators during a
time of stress.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
All stations should ideally be staffed by THREE
amateurs having distinct roles, although more
personnel may be enlisted for a particularly
busy station.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
The positions are:
• Station Supervisor
• A trained and active ARES member who will
take charge of the station.
• Operator
• The person who will do the actual radio
operating, and
• Logger
• The person who will handle the log and
messages being passed.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
• Stations involved in the net should use
TACTICAL CALL SIGNS (e.g. CRASH SITE).
These must be chosen to be clear and sensible
to all and avoid similarity in the calls.
• They should be rigorously used for the duration
of the exercise/emergency.
• However, the use of tactical calls requires that
stations identify periodically using a proper
Amateur Radio Call sign in order to conform to
radio regulations.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
When passing a message, leave a short
pause after the previous station finishes
transmitting. This allows other stations to
call in if they have emergency messages.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
Report to the station about 10 minutes
prior to your assigned time to allow an
overlap with the previous shift. This will
enable you to get the “feel” of the
operation and be made aware of any
pending actions or situations that will
carry over into your shift.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
Remember that you may have trouble
getting to the site and trouble accessing
the site if conditions are bad. Leave
yourself adequate time for these delays
when you plan your departure time from
home.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
If you take a break during your shift,
remove yourself completely from the
station for a complete recess from the
situation. A break should be just that, a
break.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
The operator and logger should not
converse with anyone other than
themselves or the station supervisor.
It is the Supervisor’s job to interact
with other personnel at the location.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
Sign in on the log when assuming
shift duties.
Operator and logger positions may
be rotated during the shift. However,
they may only act as the station
supervisor if they are trained and
active ARES members.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
Amateurs are expected to make
available their equipment for use at
the station they are participating at,
although some stations may have
permanent installations.
LOGGER & OPERATOR DUTIES
GENERAL DUTIES
Hand Held radios, due to their low
power and sensitivity should not be
used if a base station radio is available.
ARES members should have a “ready
box” consisting of those items required
to properly support station activities.
LOGGER & OPERATOR DUTIES
ANNOUNCE THE NET (NCS only)
When commencing the net, the NCS
operator should announce the purpose
of the net and that the repeater will be
taken out of normal use for the duration
of the exercise or emergency.
LOGGER & OPERATOR DUTIES
ANNOUNCE THE NET (NCS only)
At periodic intervals, when there is a lull
in the traffic, the NCS operator should
re-announce the purpose of the net and
request a clear frequency from stations
not participating in the exercise or
emergency. This is to alert stations that
have just turned on their radios and may
not be aware of the operation.
LOGGER & OPERATOR DUTIES
PASSING MESSAGES
The NCS frequency should only be used
for coordinating purposes or for the
handling of short messages if time
permits.
For the passage of lengthy messages or
several messages at the same time, the
NCS should contact both stations and
move them to another frequency.
LOGGER & OPERATOR DUTIES
PASSING MESSAGES
Both stations should acknowledge the
move and let the NCS know when they
return to the net.
By assigning alternate frequencies,
many messages can be passed at the
same time.
LOGGER & OPERATOR DUTIES
UNATTENDED RADIOS
NEVER leave the radio unattended.
Always make sure that someone is
acting as the operator, even if it means
temporarily turning control over to a
completely separate station.
Obtain permission from the NCS before
doing this.
LOGGER & OPERATOR DUTIES
ACKNOWLEDGE CALLS
Always acknowledge all calls so the
calling station knows it was heard.
If it is not possible to process the call
immediately, at least tell the caller to
stand by.
LOGGER & OPERATOR DUTIES
ACKNOWLEDGE CALLS
Use ITU phonetics for clarity only if
required. They slow you down too much
if they are not required.
ITU phonetics will be covered in the
next module.
LOGGER & OPERATOR DUTIES
ACKNOWLEDGE CALLS
• Do not engage in any extraneous talk
with stations on the net; this only
causes clutter on the NCS frequency.
• Use crisp, clear factual transmissions.
• Speak in a calm and steady manner. A
hastily given message saves no time if
it is not understood and has to be
repeated.
LOGGER & OPERATOR DUTIES
ACKNOWLEDGE CALLS
• Think about what you want to say
before calling another station. This will
avoid lengthy transmissions.
• Remember that anyone could be
listening to your transmissions!
• When first establishing a station at a
location, inform the NCS just as soon
as you are operable. Don’t assume he
knows that you are operable.
LOGGER & OPERATOR DUTIES
LOGGER
It is the responsibility of the logger to
keep track of all paperwork at the
station, including the station log started
by the station supervisor, messages
sent by the station and messages
received by the station.
LOGGER & OPERATOR DUTIES
LOGGER
Make sure you are aware of the routing
of messages within your location.
LOGGER & OPERATOR DUTIES
LOGGER
Messages to be sent by the station
should be quickly scrutinized by the
logger for proper form and referred
back to the originator, via the station
supervisor, for any corrections or
clarifications, if required.
LOGGER & OPERATOR DUTIES
LOGGER
• The message preamble, text and
signature must all conform to standard
RAC message form requirements.
• The message content MUST NOT be
changed in any way without the
agreement of the Originator.
• ALL messages MUST have the signature
and position of the Originator.
LOGGER & OPERATOR DUTIES
LOGGER
• Messages received by the station should
be neatly printed and promptly passed
to the recipient.
• Transmitted messages should be filed
by message number.
LOGGER & OPERATOR DUTIES
LOGGER
The station log should include time
started, location and operators on
duty.
LOGGER & OPERATOR DUTIES
LOGGER
As the operation progresses, any
pertinent information should be
recorded, such as bands and equipment
used, shift changes, informal traffic
handled (parties involved and general
topic), operators on duty for a shift and
other events affecting communications.
LOGGER & OPERATOR DUTIES
LOGGER
Formal message logging is not required
as all details about the transaction are
recorded on the message form.
LOGGER & OPERATOR DUTIES
LOGGER
COMPLETENESS OF THE LOG IS
IMPORTANT
for post-emergency purposes!
The ARES group itself may require it for
self-evaluation and improvement or the
authorities may request it for an inquest
or for legal matters.
LOGGER & OPERATOR DUTIES
RECAP
The logger and the operator at an
emergency radio station are the two
most “hands on” people in an
emergency operation. They form the
direct link to other stations and
agencies involved in the operation.
The operator will talk directly with all
the other operators, passing formal
and informal messages in an efficient
manner.
LOGGER & OPERATOR DUTIES
RECAP
The logger must keep track of all
incoming and outgoing messages,
making sure they follow the proper
format and that they are relayed to the
appropriate recipient.
Remember, your work must be able to
survive a possibly hostile investigation.
ITU
PHONETIC
ALPHABET
ITU PHONETIC ALPHABET
OBJECTIVE
At the conclusion of this section, you
will be able to recite the ITU
(International Telecommunications
Union) phonetic alphabet, and verbally
communicate a variety of emergency
messages utilizing the phonetic
alphabet.
ITU PHONETIC ALPHABET
THE PHONETIC ALPHABET
– what it is and why it is used.
• It is a set of standardized words that
represent each letter of the
alphabet and individual numerals.
• Standardization makes it easier for
radio operators from around the
world to communicate
ITU PHONETIC ALPHABET
A - Alpha
B - Bravo
C - Charlie
D - Delta
E – Echo
F – Foxtrot
G – Golf
H – Hotel
I – India
J – Juliet
K – Kilo
L – Lima
M – Mike
N – November
O – Oscar
P – Papa
Q – Quebec
R – Romeo
S - Sierra
T - Tango
U – Uniform
V – Victor
W – Whiskey
X – X-ray
Y – Yankee
Z – Zulu
1 – wun
2 – too
3 – tree
4 – four
5 – fife
6 – six
7 – sev-en
8 – ate
9 – niner
10 – ten or wun-zero
(note that 5 and 9 have distinct pronunciations because
they are very easy to confuse in bad conditions)
ITU PHONETIC ALPHABET
When the phonetic alphabet is used:
• The phonetic alphabet is used
whenever a mistake in spelling may
occur, particularly when sending
messages.
• ARES members are encouraged to
identify their stations by spelling our
their call-signs using phonetics. Other
non-ARES stations will soon catch on
to the practice.
ITU PHONETIC ALPHABET
When the phonetic alphabet is used:
• Numerical figures should be sent as if
they were written out. e.g. 1093
should be sent as: ‘figures wun zero
niner three’ and not as ‘one thousand
ninety three’.
• When sending messages using
phonetics, only use the standard ITU
phonetic alphabet.
ITU PHONETIC ALPHABET
DO NOT MAKE UP CATCHY PHRASES
OR USE NON-STANDARD WORDS.
It can cost lives.
ITU PHONETIC ALPHABET
RECAP
• The phonetic alphabet is used to
ensure the clear, concise
transmission of messages.
• The phonetic alphabet should only be
used when there may be a mistake in
spelling.
ITU PHONETIC ALPHABET
RECAP
• It is good practice to identify your
station using phonetics.
• Figures should be sent as if they
were written out.
• When using phonetics, use only the
standard ITU alphabet – do not
make up catchy phrases or use nonstandard words.
SIMULATED
EMERGENCY
TESTS
SIMULATED EMERGENCY TEST
OBJECTIVE
At the end of this session, you will be
able to identify and explain what a
Simulated Emergency Test is and why
it is conducted.
SIMULATED EMERGENCY TEST
(SET)
What a SET is:
• A SET is a training exercise designed
to test plans, procedures, policies and
equipment under conditions which
most resemble those which may be
present in a real life emergency.
SIMULATED EMERGENCY TEST
(SET)
SET’s are NOT MEANT TO TEST PEOPLE
in their emergency roles.
– Testing people may cause undue stress.
SIMULATED EMERGENCY TEST
(SET)
• SET’s are meant to be a learning
experience.
• If things go wrong, that is part of
the experience.
SIMULATED EMERGENCY TEST
(SET)
Lessons learned from conducting
SET’s will contribute to the overall
state of readiness.
SIMULATED EMERGENCY TEST
(SET)
SET’s may be conducted at varying
intervals and at varying degrees,
from simple table-top exercises
involving only ARES members, to
full-scale exercises involving other
emergency service organizations.
SIMULATED EMERGENCY TEST
(SET)
SET’s should be well planned
and depict scenarios that are
relevant to the location.
SIMULATED EMERGENCY TEST
RECAP
• Simulated Emergency Tests are
meant to test Plans, Procedures,
Policies and Equipment
• SETs are not meant to test people
• SETs are a learning experience –
when things go wrong, lessons are
learned.
ESTABLISHING
A
STATION
ESTABLISHING A STATION
OBJECTIVE
At the conclusion of the session,
you will understand the
procedure for setting up an
emergency station.
ESTABLISHING A STATION
Authorization to establish a station
Establishing a station or stations for
telecommunications during an
emergency or exercise should only
be commenced upon authorization
by the Amateur Radio Emergency
Coordinator.
ESTABLISHING A STATION
Each one of these circles represents a ‘Station’
VA3EDG
SHELTER
ONE
VA3TL
RED
CROSS
VA3WMS
NET
CONTROL
VA3PUR
SHELTER
TWO
VE3HCB
EMERGENCY
OPERATIONS
ESTABLISHING A STATION
The Emergency Coordinator will have
a prearranged agreement with the
emergency service personnel in the
area regarding when, where and how
emergency telecommunications will
be provided by ARES members. This
agreement should be included in the
emergency plan.
ESTABLISHING A STATION
The Emergency Coordinator will
determine the ARES resources
required and the initial plan of
action.
ESTABLISHING A STATION
The coordinator will relay this
plan to the respective ARES
members through the use of
emergency notification.
ESTABLISHING A STATION
This notification should include
what action is required, by who
and within what time frame.
ESTABLISHING A STATION
Consideration should be given
as to the estimated duration of
the emergency situation in
order to adequately deploy
ARES resources.
ESTABLISHING A STATION
Do not deploy all resources at
the outset of the emergency.
You may need people as a
resource pool for the rotating
personnel.
ESTABLISHING A STATION
During emergency situations
involving ARES members,
one or more stations may be
established.
ESTABLISHING A STATION
• Upon arrival at the station,
identify yourself as an
Amateur Radio Operator.
• Proceed to the predetermined
station location or determine
suitable locations.
ESTABLISHING A STATION
• The area should be accessible
to the normal recipient of the
messages.
• However, access to the area
should be limited.
ESTABLISHING A STATION
• Select an area with minimal
noise.
• Identify the station with a large
clear sign identifying the area as
a telecommunications room.
ESTABLISHING A STATION
The station will consist of a
minimum of three amateur
radio personnel:
• the station supervisor,
• the operator and
• the logger
ESTABLISHING A STATION
• The station supervisor will oversee
operations and interface with the
location manager.
• The logger will prepare and check
messages and handle filing and
distribution.
• The operator will be responsible
for transmitting and receiving the
messages.
ESTABLISHING A STATION
All three positions can be
rotated to alleviate undue
stress on any one individual.
ESTABLISHING A STATION
The routing of messages within the
location should be established as
soon as possible.
Message handling should conform
to standard procedure.
ESTABLISHING A STATION
Shift changes should overlap by
at least ten minutes in order for
personnel to brief the incoming
members.
When shift personnel change,
Net Control should be informed
ESTABLISHING A STATION
All traffic must be done via
the controlled traffic nets.
(Refer back to slide 57 for a picture of the process)
ESTABLISHING A STATION
The Telecommunications room
should be kept clear of all nonoperating personnel.
ESTABLISHING A STATION
The Telecommunications room should
be kept in a neat orderly fashion. Only
equipment being used, or backup
equipment should be in the room.
Personal radios or other equipment not
used in the operation should be off and
out of the way.
ESTABLISHING A STATION
RECAP
• The ARES Emergency Coordinator
will authorize the establishment of
stations
• The station location should be predetermined in the emergency plan.
Alternate locations should be
considered.
ESTABLISHING A STATION
RECAP
• The station will consist of a station
supervisor, a logger and an operator.
Additional personnel may be added
as required.
• Messages should be handled
according to standard procedures.
WHAT DOES AN
ARES
VOLUNTEER
LOOK LIKE?
WHAT DOES AN ARES VOLUNTEER
LOOK LIKE?
OBJECTIVE
At the end of the session, the
student will understand what
an ARES volunteer is and
what is expected of them.
WHAT DOES AN ARES VOLUNTEER
LOOK LIKE?
Being an ARES volunteer does not
require a great amount of time
commitment.
Nor does it require you to be an
experienced radio operator with a
lot of equipment and experience in
emergency preparedness.
ARES VOLUNTEERS:
• Come in a variety of sizes, shapes
colours and backgrounds, and
have various skills & experiences.
• Are, or are about to become,
licensed Amateur Radio Operators.
• You do not need to belong to any
particular club to be an ARES
volunteer.
ARES VOLUNTEERS:
• Are team players.
• Have needs, goals, attitudes,
strengths and weaknesses – just
like anyone else.
• Are interested in utilizing their
expertise in radio communications
in performing a public service.
ARES VOLUNTEERS:
What is expected of an ARES volunteer?
ARES Volunteers:
• Are a group of dedicated,
enthusiastic radio operators
willing to assist the public
during emergency and nonemergency times.
ARES VOLUNTEERS:
What is expected of an ARES volunteer?
ARES Volunteers:
• Work as cohesive team players
• Are interested in participating in a
variety of training exercises
including events such as nets,
notification drills and simulated
emergency tests
ARES VOLUNTEERS:
What is expected of an ARES volunteer?
ARES Volunteers:
• Are interested in expanding their
knowledge and are willing to share their
knowledge and experience.
• Are not required to commit a great deal
of time.
• Are interested in meeting new friends
and having fun while learning new skills.
ARES VOLUNTEERS:
While in the event of an actual emergency,
ARES volunteers may be asked to
participate in telecommunications
operations, it is recognized that first and
foremost, volunteers must address their own
personal safety needs and those of their
loved ones.
Once the volunteer’s immediate needs are
addressed, they are better able to serve the
public as part of the ARES team.