Accident Reviews (On-the

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Transcript Accident Reviews (On-the

STRENGTH IN NUMBERS…

Fleet Safety Benchmarking

Collaborating to Reduce Crashes, Injuries, and Fatalities

Jack Hanley Executive Director Network of Employers for Traffic Safety (NETS) International Conference on Road Safety at Work Washington, D.C.

February 17, 2009

STRENGTH IN NUMBERS…

Contents

            Background and mission………………………2 Profile of participating companies…………….3

Benchmark objectives………………………….4

Business case…………………………………..5

Scope…………………………………………….6

Types of drivers and types of vehicles……….7

Metrics and Program Elements……………….9

Best practices summary................................11

CPMM, Program Elements results................12

Critical success factors..................................23

Statistical analyses........................................24

Summary and conclusions............................25

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Fleet Safety Benchmarking

 Started in 1994  Mostly big pharma in early years  Funded by J&J through 2006  Funded by Monsanto Co. 2007  2008  Under auspices of Network of Employers for Traffic Safety  Collect global and by-country benchmark data

Mission is to reduce crashes, injuries, fatalities among member companies and to model safe driving in the communities where member companies operate

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Profile of Participating Companies

            Pharma Ag Automotive Beverage Chemical Consumer Delivery/Logistics mgmt Insurance Medical Manufacturing Oil Service 28 Companies 249,000 Total Vehicles 6 Billion Total Miles Driven 104 Countries

Anonymity is maintained

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Benchmark Objectives

 Improve the vehicle safety record of participating companies  Establish common definitions to permit cross-comparisons  Be a vehicle safety role model to other companies and organizations  Share best practices among participants  Provide a network to assess and resolve vehicle safety-related concerns/issues  Provide a network to assess the benefits of emerging vehicle technologies  Provide resources to assist companies wanting to develop a road safety program

Share best practices to put in place a cost effective, integrated, and comprehensive vehicle safety program

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Justification/Business Case

eco3

eco

nomic cost of crashes  

eco eco

nomic cost of poor driving habits logical cost to the environment 5

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1. Metrics  By country

Benchmark Scope

2. Program Elements  By country/world area     Light Vehicles  Sedans, SUVs, Pick-up Trucks, Mini-vans Medium (10,000-25,999 lbs.) Heavy (>26,000 lbs) 2 and 3-wheeled motorized 6

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Categories of Drivers Covered by Survey

Written policy in place by region % US (22) % M/C (13) % EMEA (14) % AP (12) % LA/CA (12)

Employees driving a company vehicle Employees driving personal/rental on business Family members driving a company vehicle Contractors driving on company business Passengers 100% 86% 73% 50% 45% 92% 77% 46% 46% 62% 93% 79% 43% 43% 57% 92% 83% 42% 50% 67% 92% 83% 42% 50% 67% 7

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Types of Vehicles Covered by Survey

Written policy in place by region

Light vehicles Medium vehicles Heavy vehicles 2/3-wheel vehicles

% US (22) % M/C (13) % EMEA (14) % AP (12) % LA/C A (12)

100% 100% 100% 68% 50% 36% 77% 54% 62% 71% 50% 57% 100% 100% 75% 50% 58% 75% 50% 58% 8

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Metrics

Collisions

 46,734 Total  Composite: 8.34 CPMM  Range : 0.48-16.89 CPMM 

Injuries

 1,334 Total  Composite: 0.25 IPMM  Range : 0.0-1.48 IPMM 

Fatalities

 9 Total 

% of Fleet in Crash

 Composite: 20%  Range : 1-31 % 9

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Benchmark Program Elements

 Policies  High risk drivers  Collision review process  Driver education/training  Commentary Drives  Crash review process  Deductible charge policy  Use of technology  Vehicle safety features  Metrics reporting process     Severity indices Vehicle safety communication Vehicle safety outreach programs Green fleet initiatives  Vehicle safety critical success factors  Telemetrics and telematics

Statistical analysis is done to determine which Program Elements correlate to lowest CPMMs

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Best Practices (Based on lowest CPMMs)

Universal Practice

 Seatbelts

Best Practices

(Statistically significant) 1. Complete mobile phone ban by ALL LEADING companies 2. Collision reviews required by ALL LEADING companies

Additional commonalities from 5 leading companies

 Seat belts and air bags       Training for tenured drivers Classroom format used Immediate manager involved Follow-up action required Lessons learned shared Mgmt meeting presentations 11

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Fleet Size and Collision Frequency

Country

United States France Japan Germany Italy Mexico United Kingdom Spain Brazil Canada Russia

Total SIN Fleet Fleet

114,558 8,798 8,429 7,738 7.433

6,921 6,304 5,040 4,995 4,603 4,017

238,466 % GT Fleets Collisions

48% 4% 20,411 2,532 4% 1,759 3% 3% 3% 3% 2% 2% 2% 2% 2,096 2,213 1,985 1,343 1,455 341 717 984

46,734 % GT Collisions

44% 5% 5% 4% 5% 4% 3% 3% 1% 2% 2%

20%

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2007 CPMM by Company

 APMM Range: 0.48 to 16.89

 27 companies  Company numbers assigned by APMM  Based on passenger-vehicle data

2007 CPMMs by Company (Pas s e nge r Ve hicle s )

Co. 1 Co. 2 Co. 3 Co. 4 Co. 5 Co. 6 Co. 7 Co. 8 Co. 9 Co. 10 Co. 11 Co. 12 Co. 13 Co. 14 Co. 15 Co. 16 Co. 17 Co. 18 Co. 19 Co. 20 Co. 21 Co. 22 Co. 23 Co. 24 Co. 25 Co. 26 Co. 27 Composite 0.00

0.48

1.07

2.00

2.38

2.38

2.65

3.33

4.16

4.48

5.32

4.00

6.00

6.40

6.54

7.37

7 8.00

8.85

8.34

APM M

9.53

9.98

10.06

10.15

10.66

10.84

11.10

11.51

11.64

12.22

10.00

12.00

14.03

14.00

16.00

15.98

16.46

16.89

18.00

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2007 CPMM by Country

2007 APMMs by Country (Passenger Vehicles)

3.59

BRAZIL CANADA FRANCE GERMANY ITALY JAPAN MEXICO RUSSIA SPAIN UNITED KINGDOM UNITED STATES 6.82

11.42

11.21

7.46

14.28

15.83

14.95

13.51

13.69

14.24

0.00

2.00

4.00

6.00

8.00

10.00 12.00 14.00 16.00 18.00

APMM

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CPMM by World Region

2007 APMMs by World Region (Passenger Vehicles)

US CA/LA EMEA AP CAN/MEX COMPOSITE 0.00

5.29

2.00

4.00

6.00

APMM

7.46

11.96

9.63

10.57

8.00

8.34

10.00

12.00

14.00

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Policies in place

Fleet Safety Policies

Driver training for new hires Driver training for tenured drivers Commentary drives Collision reviews, for on-the-job collision Collision reviews, for off-the-job collision Periodic motor vehicle record checks Remedial action for high risk drivers Deny employment based on high risk records Termination for DUI/DWI conviction Restrict or ban phone/telematic use

% US (26)

69% 92% 58% 85% 42% 88% 81% 69% 88% 88%

% M/C (15)

80% 100% 60% 80% 27% 67% 80% 40% 67% 87%

% EMEA (15)

80% 100% 67% 73% 13% 60% 73% 33% 67% 87%

% AP (13)

77% 100% 62% 77% 15% 54% 69% 23% 62% 85%

% LA/CA (13)

77% 100% 62% 77% 15% 54% 69% 23% 62% 85% 16

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Mobile Phone Policy

Written policy in place

Yes

% US (26) % M/C (15) % EMEA (15) % AP (13) % LA/CA (13)

85% 87% 93% 92% 92% 17

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Ban vs. Permit Hands-free

Written policy in place by region % US (22) % M/C (13) % EMEA (14)

Ban the use of any type of mobile phone equipment unless vehicle is stopped and parked Permit the use of hands-free mobile phone equipment while driving 41% 59% 31% 69% 29% 71%

% AP (12)

33% 67%

% LA/CA (12)

33% 67% 18

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Reasons for Not Banning Mobile Phones

Reasons for not banning phones

Management hasn't been asked to ban all phone use

% Companies (13)

Management is not aware of the research A ban would be too difficult to enforce A ban is unrealistic; mobile phones are a fact of life 8% 8% 85% 77% 19

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Phone Records for Collisions

Check phone records after collision

Yes, all collisions Yes, but only for injuries Yes, but only for serious or fatal injuries

% US (22)

9% 5% 32%

% M/C (13) % EMEA (14) % AP (12) % LA/CA (12)

8% 8% 7% 7% 8% 8% 8% 8% 38% 36% 42% 42% 20

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Data reported to

Fleet management Field management Drivers Senior management

Reporting and Severity

% US (26)

81% 73% 46%

% M/C (15)

67% 67% 33%

% EMEA (15)

53% 67% 27%

% AP (13)

62% 69% 23% Safety staff

Severity index in place

92% 85%

% US (26)

100% 93%

% M/C (15)

100% 93%

% EMEA (15)

100% 92%

% AP (13) % LA/CA (13)

62% 62% 23% 100% 92%

% LA/CA (13) Yes 15% 27% 27% 31% 31%

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Green Fleet Programs

Green fleet program in place

Yes

If yes above, program components include:

Evaluate/quantify greenhouse gas emissions Set reduction goals Educate drivers Limit the use of 4x4s and SUVs Add greener vehicles to fleet options Vehicle upgrades for choosing green fleet vehicles Cash incentives for choosing green fleet vehicles Purchase greenhouse gas credits

% US (26)

42%

% US (11)

91% 64% 73% 64% 82% 45% 18% 9%

% M/C (15)

47%

% M/C (7)

100% 71% 43% 29% 71% 14% 29% 0%

% EMEA (15)

53%

% EMEA (8)

88% 63% 38% 25% 75% 13% 25% 0%

% AP (13)

54%

% AP (7)

86% 57% 29% 14% 57% 0% 29% 0%

% LA/CA (13)

54%

% LA/CA (7)

86% 57% 29% 14% 57% 0% 29% 0% 22

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Critical Success Factors ( Fleet Safety Manager Opinions)

Choose one

Senior management support Field management support Driver training Strong policies High risk program Use of metrics to set goals Incentives

# of Companies

16 5 3 1 1 1 0 23

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Statistical Analyses Results

Based on the 2006 and 2007 data years, the following correlate best with low CPMMs…   Frequent measuring of CPPM Reporting of serious crashes to senior management  Frequent training of company drivers  Total cell phone use ban

Note: There is no correlation between fleet size and CPMM

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Summary and Conclusions

STRENGTH IN NUMBERS

 Benchmark Program Administered by Network of Employers for Traffic Safety    Annual survey Global membership Comprehensive   Metrics and Program Elements Low cost/high return    For all fleet sizes, public and private organizations Engages People, Processes, and Technology Includes 2 newsletters  Annual post-benchmark best practices conference

For information on participating in NETS’ STRENGTH IN NUMBERS Benchmark program, please email

[email protected]

QUESTIONS?

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