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Ministerial NEtwoRk for Valorising Activising in digitisation
MINERVA Project
1. The Minerva framework
2. Quality Handbook for Public Cultural Web Applications: –
Recommendations and Guidelines
Maria Teresa Natale
Berlin, 5th August 2003
The MINERVA framework
The MINERVA project is the operative
section of a wider framework made up
with the Lund Principles, the LUND
Action Plan and the National
Representatives Group (NRG)
Lund Meeting – 4th April 2001
Representatives and experts from the
Member States gathered in order to identify
ways in which “a coordination mechanism
for digitisation programmes across the
Member States” could be put in place
to stimulate European content
on global networks.
Lund Principles:
the major outcome of this meeting
They state that the Member States could
make progress on the eEurope objective if
they:
• established an ongoing forum for
coordination of policies for digitisation;
• supported the developing of a European
view on policies and programmes;
• exchanged and promoted good practice,
guidelines and consistency of practice
and skills development;
• worked in a collaborative manner to make
visible and accessible the digitised
cultural and scientific heritage of Europe.
http://www.cordis.lu/ist/ka3/digicult/
lund_principles.htm
Lund Action Plan
The Action Plan describes a first set of actions
to be launched, and assigns responsibilities
for them to Member States or to the
European Commission.
The Lund Action Plan takes as its reference
the Lund Principles, identifying four main
areas where specific actions are needed:
Lund Action Plan
Area 1:
Area 2:
Area 3:
Area 4:
Improving policies and
programmes through co-operation
and benchmarking
Discovery of digitised resources
Promotion of good practice
Content framework
National Representatives Group
The NRG is made up of officially nominated
experts from each Member State.
It was set up to coordinate digitisation policies
and programmes and to facilitate the
adoption and implementation of the Lund
Action Plan.
National Representatives Group
It’s stated mission is to monitor progress
regarding the objectives encapsulated in the
Lund Principles.
The NRG meets every 6 months to share
national experiences and create a common
platform for cooperation and coordination
of national activities across the European
Union, as well as for their follow up at
national level.
What is MINERVA
Minerva is the spreading arm of the National
Representatives Group.
It is financed by the European Commission in
the ambit of the IST Programme.
It is a network of Member States’ ministries.
Original Partners
• Italy, coordinator (Ministero per i Beni e le Attività
Culturali)
• Belgium (Ministère de la Communauté française)
• Finland (University of Helsinky)
• France (Ministère de la Culture et de la Communication)
• Spain (Ministerio de Educaciòn, Cultura y Deporte)
• Sweden (Riksarkivet)
• United Kingdom (The Council for Museums, Archives
and Libraries)
New Members
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Denmark
Greece
The Netherlands
Austria
Germany
Ireland
Portugal
MINERVA mission
The network has been created:
 to discuss, correlate and harmonise activities carried
out in digitisation of cultural and scientific content;
 to create agreed European common recommendations
and guidelines about:
– digitisation,
– metadata,
– long-term accessibility,
– preservation.
Activities
MINERVA has demonstrated to have contributed to
the creation of a broad consensus on the
European framework derived from the e-Europe
initiative
In many countries, under the aegis of MINERVA,
many new national programmes of digitisation of
cultural heritage started up
MINERVA has contributed to creating a process of
institutional collaboration among the various
presidencies of the European Union
The “rolling agenda”
In order to guarantee the continuity of the
initiatives undertaken, the past, present
and future presidencies of the EU
commonly define the so called “rolling
agenda”.
How Minerva works
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5 Working Groups at European level
Publications (guidelines, reports, etc.)
National Policy Profiles on digitisation
Workshops
Co-operation with other projects
Harmonising activities
Enlargement of the network
Training courses
The Working Groups
• They provide political and technical
framework for improving digitisation
activities and scientific contents
• They contribute at the definition of a
common European platfoprm for the
harmonisation of national initiatives
Working Group: Benchmarking
Aims
To exchange comparable information between Member
States on programmes and policies;
To give visibility to national activities in order to share
similar experiences and skills;
To promote the adoption of a benchmarking framework
as a key tool for co-ordinating and harmonising national
activities as well as to develop measures to show progress
and improvement.
Benchmarking
Short term strategy:
• Elaboration of a data model to collect information (phase closing
on August 2003; report on the results achieved so far, NRG
meeting in Corfu (June 2003)
Long term strategy:
• Complete definition of the data base;
• to set-up methodology, shared data format and tool, for collecting
data on a continuous base;
• to update constantly qualitative and quantitative information and
to create a common database.
Working Group: Inventories, discovery
of digitised content, multilingual issues
Aims:
 To share experiences, to discuss and to facilitate implementation of common
actions concerning:
 inventories of past, on-going and planned digitisation projects based on national
observatories;
 technical infrastructure for coordinated discovery of European digitised
cultural and scientific content, including a common set of metadata for
description;
 multilingual issues;
 Analysis of the French model of descriptive standards and its adaptability to
the Italian requirements.
Working Group: Interoperability,
Service Provision and IPR
Aims
• To analyse, identify and evaluate activities on
metadata, registries and schemes;
• To discuss on standards, conformance testing centres,
agreed terminologies, common metadata schema,
middleware specifications;
• To examine of related legal issues, such as IPR and
copyright.
Working Group: User needs, contents
and quality framework
Aims
• To define quality criteria for the digitised content
(MINERVA Handbook expected by end of 2003);
• To encourage quality plan in cultural and scientific
web sites;
• To support the initiatives launched by the European
Commission with the provision of national digital
content;
• To encourage training actions in cultural sites, to
promote knowledge of multicultural issues.
Working Group: Good practices
Aims
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To select and to promote good practice examples
from Member State programmes and projects in order
to exchange experiences, skills and to collect consensus
from different communities of users.
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First selection presented in Alicante, June 2002
First MINERVA Handbook on Good Practices to be
published during the Italian Presidency.
Network enlargement
THE INSTRUMENTS
• Membership agreement
To formalise the participation of Ministries in the
Minerva network
• Co-operation agreement
To formalise the participation of interested
organisation in the Minerva Users Group
Minerva Web site
www.minervaeurope.org
• To promote the Lund Principles, the acitivities and
the results of the project
• To promote the project’s partners
• To be a “gate” to other linked initiatives
• To be an essential instrument on Web quality,
digitisation, metadata, long-term preservation,
accessibility
Training
A programme of training courses that uses open
distance learning methodologies has been set up to
diffuse the results of the project. Action lines:
1. digitisation: process, cataloguing and management,
including metadata for the preservation;
2. legal aspects: IPR/copyright and data protection;
3. quality: criteria for design and development of cultural
Web sites;
4. management of projects and services.
Publications
Minerva publishes handbooks and guidelines on
digitisation, edited by its working groups, and
an annual progress report of the NRG.
Already published
• Progress report of the National Representatives
Group 2002
Publications
Next publications
• Good practice handbook with the collection of
the existing guidelines on digitisation
• Handbook for quality in public cultural
applications: criteria, guidelines and basic
recommendations
• Collection of the existing laws on IPR
• II Progress report of the National
Representatives Group 2003
New tools
The Newsletter:
The subscription to the English newsletter is now
possible through the MINERVA web site: a constant
updating about the MINERVA news.
The MINERVA mailing list:
Soon available, the MINERVA mailing list will
distribute information to users interested in the
digitisation issues
Italian Presidency Events
Minerva participation
• Florence, 16th-17th October: International Conference
on Long Term Preservation of Digital Memories
(organised by the MiBAC - DG for Libraries, in
cooperation with MINERVA)
• Naples, 23rd-24th October: seminar Territorial
information systems for the conservation,
preservation and management of Cultural Heritage
(organised by the MiBAC - DG for Archaeology, in
cooperation with MINERVA)
Italian Presidency Events
Minerva organization
• Rome, 29th October: workshop Digitisation:
how to do in practice (in cooperation with AIB)
• Parma, 19th November: NRG meeting
• Parma, 20th-21st November: International
Conference Quality for Cultural Web Sites
(organised with MiBAC, City of Parma, EmiliaRomagna Region, Parma local authorities,
University of Parma)
The Parma Conference
Quality in cultural Web sites Online Cultural Heritage for Research, Education
and Cultural Tourism Communities
The Parma Conference (20-21 November)
Quality in cultural Web sites - Online Cultural Heritage for
Research, Education and Cultural Tourism Communities
The conference intends to debate the main themes connected to
the aspects of the online accessibility of cultural heritage to
facilitate its access to a wider public all over the world, and to
promote the development and valorisation of cultural tourism
services.
• I session: Accessibility and communication: principles - best
practices
• II session: Guidelines on quality for cultural Web sites
• III session: IPR, copyright and data protection
“Web quality for cultural Web sites” Poster session
4 themes
1. Content quality for cultural Web
Site
2. Accessibility
3. IPR issues
4. Communication and language
The WP5 Quality Framework
March 2002
Beginning of the Minerva project
May 2002
Set up of the Minerva Quality Working Group
February 2003
First Deliverable on quality
March 2003
Index of the «Quality Handbook for Public Cultural Web
Applications – Recommendations and Guidelines »
June 2003
Draft version of the « Quality Handbook » (Corfu)
November 2003
Definitive version of the « Quality Handbook » (Parma)
2004
Dissemination
WP5 – Results achieved
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A definitive Quality Framework, basis of
the Quality Handbook
a set of criteria to be used at the difference stages of
development of a cultural web site, i.e.:
• for the development of new cultural web sites
• to measure the quality of a project under
development, in order to restyle weak components
• to validate and assess complete projects
WP5 – Quality handbook
Quality Criteria
for Public Cultural Web
Applications
a new approach
beyond the user-defined Web
WP5 – Quality handbook contents
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RATIONALE
INTRODUCTION
Definitions, Principles and basic Recommendations
General Quality Criteria for Web Applications
Specific Quality Criteria for Public Cultural Web
Applications
ANNEXES
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Validation methods Framework
International rules on public web Repertory
Italian document on IPR and privacy issues
WP5 – Quality handbook contents
Chapter 1
Definitions, principles and recommendations
The complex issues coming from the crossing of the cultural
world with the Web revolution needs:
Synthetic and efficient definitions : classes, notions and
subjects
General principles, acting like basic premises in the Web
project
Recommendations on policies and strategies to be
followed during the Web project phase
WP5 – Quality handbook contents
1. Definitions
1.
Public Cultural Entity (PCE)
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2.
Public Cultural Web Application (PCWA)
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3.
PCE identity
PCE categories
PCE goals
PCWA goals
PCWA Users
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PCWA Users’ needs
PCWA Users’ routes
WP5 – Quality handbook definitions
1. Public Cultural Web Application (PCWA)
Every Web application whose services and contents concern cultural
heritage in all its sectors, and which provides cultural information and
promotion and/or offers didactic and scientific services.
2. PCWA Users
Everyone, professional or non professional, who uses in a systematic, casual,
incidental or finalised way a PCWA, satisfying different needs
depending on his cultural profile, his aspiration to a personal growth or
his incidental curiosity.
3. Public Cultural Entity (PCE)
An institution, organisation or project of public interest whose mission is to
produce, conserve, safeguard, valorise and diffuse culture in any sector
(archives, libraries, mobile and immobile heritage, archaeological,
artistic, architectural, historical, demo-ethnological, anthropological).
The 8 PCE CATEGORIES
WP5 – Quality handbook contents
Categories
1. Archives
2. Libraries
3. Monuments / Sites / Parks /Reserves
4. Museums
5. Conservation departments
6. Research/training institutes
7. Exhibitions
8. Temporary projects
the WP5 Quality Framework
Quality Handbook contents
2. Principles
a Public cultural entity (PCE) should provide to:
1. Promote the widest diffusion of culture
2. Share the whole community of cultural entities
3. Use innovative channel of communication’s
effectiveness
4. Adopt a suitable use of web applications
5. Conceive quality as a process with the
agreement between PCE and Users’ goals
the WP5 Quality Framework
Quality Handbook contents
3. Recommendations: policies and strategies
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2.
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6.
7.
Networks and thematic access points
PCWA domain and validation
PCE coordination between internal and external
information flow
PCE communication channels coordination
PCWA process management: project, development and
financial management
IPR and privacy control for PCWA contents
Long-term preservation of PCWA contents
the WP5 Quality Framework
Quality Handbook contents
Chapter 2
Basic Quality Criteria for Web Applications
The quality criteria framework is composed by two main groups : basic
and specific criteria.
Chapter 2 is dedicated to the basic framework, a synthesis built
according to the widely accepted criteria on web quality.
Each criterium will be explained with definition, commentary and
examples.
the WP5 Quality Framework
2. Basic Quality Criteria for WA
Quality Handbook contents
Content criteria
Consistency, Currency, Accuracy, Content responsibility, Advertising policy,
Objectivity, Content organization evidence, Content membership evidence
Navigation criteria
 Link evidence, Link soundness, Link coverage, Backtracking soundness, Context
evidence, Media control soundness, Media control evidence
Presentation criteria
Scannability, Similarity, Proximity, Consistency, Minimalism
Application evidence (technical) criteria
Application mission evidence, Application responsibility, Maintenance strategy
evidence, Technical strategy evidence
Accessibility criteria
(from WAI Content Accessibility Guidelines 1.0 - W3C Recommendation -1999)
the WP5 Quality Framework
Quality Handbook contents
Chapter 3 - Specific Quality Criteria for Public
Cultural Web Applications (PCWA)
Contents
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2.
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Premises
PCWA goals / quality criteria crossing table
PCWA goals definitions
PCE categories and the Web
PCWA goals / quality criteria cards
the WP5 Quality Framework
Quality Handbook contents
Chapter 3
Specific Quality Criteria for Public Cultural Web
Applications (PCWA)
• Besides the respect of basic quality criteria, the specificity of Public
Cultural Web Applications require specific quality criteria.
• Those criteria may change according to each PCWA goals.
• Each of the 12 PCWA goals must descend from the agreement
between PCE goals and users needs.
the WP5 Quality Framework
Quality Handbook contents
Chapter 3
Specific Quality Criteria for Public Cultural Web
Applications (PCWA)
• For each of the 12 PCWA goals are defined and commented the
proper quality criteria, both for PCWA content and for its
technical characteristics, intended as valid for all PCE categories.
• When necessary, the criteria will be better clarified according to the
specificity of each of the PCE categories
the WP5 Quality Framework
The 12 PCWA GOALS
Quality Handbook contents
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12.
Presenting PCE identity
PCE activity transparency
PCWA mission transparency
Promotion of PCWA role in thematic networks
Presenting legal rules and standards
Spreading cultural contents
Promoting cultural tourism
Educational services
Scientific research services
Services for culture-related professional
Reservation and e-commerce services
Promotion of thematic communities
the WP5 Quality Framework
The 13 specific CRITERIA
Quality Handbook contents
Contents
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2.
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7.
Completeness
Comprehensiveness
Conciseness
Richness of information
Multilinguism
Authority / Responsibility
Uniqueness
Content organisation
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10.
Appropriateness of grouping
Appropriateness of nesting
Appropriateness of splitting
Query/Search usability
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13.
Appropriateness of query/search forms
Completeness of query/search results
Possibility to bookmark/save query/search results
the WP5 Quality Framework
Quality Handbook work programme
• Collection of comments and observations before 1st September
so as to complete the handbook before the meeting in Brussels on
24th September. It is common knowledge that the first stable
version will be presented at the Conference of Parma on 20th-21st
November.
• The draft showed an advanced level of processed text; all the points
in the Index have been considered and further developed, even
though some parts are still in the phase of deeper study and
completion.
• Please send all contributions and comments to the editorial board
([email protected])
www.minervaeurope.org/publications/qualitycriteria1_0.htm
Thanks for your attention
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