Transcript Document

University of Manchester Centre for Service
Research
22 April 2009
Innovation in services: the contribution from
Engineering and Physical Sciences
Vince Osgood, Associate Director, Economic
Impact
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Presentation to cover:
• Role of EPSRC
• Our approach to working with businesses
• Examples of service sector investments
•
Examples of research projects
• Future Opportunities
• Issues/challenges
• Questions
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EPSRC Purpose: Charter
Support high quality basic, strategic and applied
research, and related postgraduate training
Advance knowledge and technology to meet the needs of
users and beneficiaries
Thereby contribute to the UK’s continued economic
competitiveness and quality of life
“Excellence with Impact”
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The Whole EPSRC Picture
“Other cross council
themes”
Living with environmental
change
(£9M)
Global Uncertainties:
security for
all in a changing world
(£6M)
Ageing: life-long health and
wellbeing (£11M)
Commitments 2008-11
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Working with Businesses
•Aerospace, Defence and
Marine
•Transport Systems and
•Manufacturing
•Medicines and healthcare
Vehicles
•Infrastructure and Environment
•Electronics, communications
•Energy
and IT
•Cross cutting themes
•Creative industries
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Value of the Collaborative Portfolio by Sector
Distribution of Collaborative Funding by Sector
£180,000,000
£160,000,000
£140,000,000
£120,000,000
£100,000,000
£80,000,000
£60,000,000
£40,000,000
£20,000,000
£-
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Strategic Partnerships
o
To develop a shared research and training vision
between businesses and the research base
•Technology Strategy Board: Innovation
Platforms/Integrated Development Programmes;
Collaborative R&D; IKCs; KTNs; ICASE; KTPs
•EPSRC £50M: TSB £54M – 128 projects
oCompany Partnerships: range of sectors,
organisations in the public, private and third sectors.
•Wellcome; Cancer Research UK; BAE Systems;
Proctor and Gamble; Mobile VCE; NPL;Microsoft
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Focused “service” investments
•Digital Economy Programme - £103M over 3 years
• HACRIC: Salford, Imperial College, Loughborough, Reading£10M over 5 years
•IMRC at Loughborough on retail and logistics - £18M over 5
years
•Advanced Institute of Management Research – jointly funded
with ESRC
•Strategic Partnerships with key organisations (e.g. Technology
Strategy Board, Proctor and Gamble; Mobile VCE)
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Digital Economy Programme
Cross Research Councils (EPSRC, ESRC, MRC and AHRC)
programme, aimed at realising the transformational impact of
ICT for all aspects of business, society and government.
•
Ubiquitous Computing
•
Rural UK
• Changing Business models in the Creative
Industries
•
Doctoral Training
£120M over 3 years, 2008/9 – 2010/11 research and
training:
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Advanced Institute for Management
Research (AIM)
• To significantly increase UK capability in management research
and to impact on management practice
• Warwick Business School and Cambridge University (+ others)
• Jointly funded by EPSRC/ESRC
• Fellows, scholars, collaborative research
• Dissemination and best practice
• Strong links to UK businesses and public policy makers
• Productivity and performance; sustainable innovation; public
services; promising practices; services
• Contact : Prof Andy [email protected]
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Fundamental Physics into Services
Fibre Optics: original work in 1800s, more recently (1955
onwards photonics) applications in service sectors such as
communications, entertainment, healthcare, virtual and remote
networking
Lasers: principle originally conceived by Einstein, but only in
the past 40 years have they been applied to rapid
communication through broadband network, fast data storage
through CD/DVD technologies, medical diagnosis and
treatment;
Liquid Crystals: origins in early 1900s , from the 1950s simple
displays in watches, calculators, now more complex displays in
mobile devices, phones, computer screens, TV, advertising;
GPS: moved from military to civilian usage and from tracking to
satellite navigation and internet-based tracking of stolen cars.
Courtesy of IOP
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Case study example from research
DAME (Distributed Aircraft Maintenance Environment) eScience programme:
York, Leeds, Oxford, Sheffield Universities; RollsRoyce, Data systems and Solutions, Cybula
Use of grid technologies to implement a distributed
decision support system for deployment in maintenance
applications and environments
In-service engine health monitoring
Enables company to offer “power by the hour” service
Service aspects: safety and reliability; cost reduction;
early-stage monitoring; greater in-service availability
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Case study example from research
VALID (Value in Design) Construction Project:
Loughborough Innovative Manufacturing research
Centre with construction companies and professional
institutions
Aims to help the sector create buildings which better
meet customer aspirations
Build in expectations of relevant stakeholders through
the design evolution and construction process
Outcomes have been development of training courses
for companies, application of the approach by the Dutch
Government Building Agency, and an EngD project in
collaboration with Manchester City Council
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Case study example from research
Quantitative financial risk
Quantitative Financial Risk Management Centre,
Imperial College:
funded through an EPSRC Strategic Partnership with
the Institute of Actuaries with additional funding from
ESRC
Aim to develop tools for understanding and controlling
risk in the retail banking sector by developing enhanced
models for individual customer risk, through to models
which incorporate macroeconomic factors
Looking at how banks can analyse risk in retail banking
and reduce bad debt
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Case study example from research
SSME Network, University of Manchester (Prof L MacAulay)
Involves 6 other universities
Founding member companies (IBM,HP, BT, Uxonline,
Abacus Billing Ltd)
Aims to develop the wider services, management and
engineering research agenda
Develop a shared understanding of goals and
opportunities
Cohesive research and education programme to enhance
UK capacity in services science research and education
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Training in services science: DTCs
44 New Centres for Doctoral Training £280M:
Digital Economy Innovation Centre
Digital Music and Media for the Creative Economy
Web Science
Financial computing
Urban Sustainability and Resilience
Technologies for Sustainable Built Environments
Digital Media, Special Effects and Animation
Systems Integration
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Funding opportunities: Current
and future
•
Designing effective research spaces (with AHRC and British Library)
•
Digital economy – research in the wild
•
Cold water cleaning (with P+G)
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Science and heritage (with AHRC)
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Information Infrastructure Protection (with TSB, CPNI)
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ICT Discipline hopping
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Ideas factory: Detecting terrorists at a distance
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TSB Collaborative R&D Calls
•
Carbon capture and storage (with NERC)
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Next Generation Healthcare
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Fellowships
•
Innovation and Knowledge Centres (with TSB)
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Some Issues/Challenges
Many service companies are new and have little previous
interactions with the science base or research councils
Existing sectors/companies becoming increasingly “customer
focused” rather than technology/product push, but need help
to achieve the transformation
But this transformation itself requires new research and skills
development – how best can this be provided
So how best to improve the absorptive capacity of businesses
to adapt to the new service environment ;
How to influences changes to existing business
models/sectors/businesses
Role of regulation and procurement in stimulating innovation,
commercialisation and growth in service sectors
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Questions
Is it any longer meaningful to distinguish between service and
other sectors (e.g. manufacturing)?
With continued fall in UK manufacturing output/exports, can
services realistically make up the “Trade Gap”?
With continuing increase in productivity in manufacturing
(output/no of employees) can services realistically make up the
“employment gap”?
How best to bridge the skills divide in the service sector (jobs
at both low skill/low wage and high skill/high wage) elements in
the sector and economy?
To what extent do HEI IP policies help/hinder innovation in the
service sectors?
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Thanks for listening
Vince.osgood@[email protected]
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