Transcript Karl weick’s Sense-making Model

KARL WEICK’S
SENSE-MAKING MODEL
COMM303 Introduction to Organizational Communication
Kayo Ichimura Tracy
Weick’s opinion about the organization
Organization could be…
In complex and unpredictable environment
 The job of the organization
Making sense of the environments
 How?
Through interaction =“equivocal reduction”
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Equivocal Situation
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The situation/ event happens
Person A
Interpreted in different ways
Person B
Situation
Person C
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How to reduce the difference
Weick’s approach
Person D
Weick’s model of organizing
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Enactment---creates environments
Selection---collective sense making
Retention---reinforces selections and options
Weick’s extension of the model
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Retrospective Sense Making
Loose Coupling
Partial Inclusion
Retrospective Sense Making
People think…
Weick says…
They plan first
People act first
Act according to their
plan
Examine their action
“Recipe”
You don’t see till it’s done
Recipe:
7 properties of sense making
1)
2)
3)
4)
5)
6)
7)
Identity construction
Retrospection
Enactment
Socialization
Continuation
Extracted cues
Plausibility
Loose Coupling
People think…
Weick’s opinion is…
Less connection between
coworkers
Less connection
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Less success
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Less relying
More flexibility
More success
Partial Inclusion:
balance between work and other activities
Everyone is in multiple systems
(e.g. workplace, home, church, and sports)
Amount of commitment to workplace