Transcript TIME MANAGEMENT

GETTING THINGS DONE
Cutting Edge Ideas for better Time/Life
Management from the World’s Best
“Big Dave” Staughton
MAKE THE MOST OF
YOUR TIME
YOUR TURNOVER
YOUR TEAM
MAKE THE MOST OF
YOUR TIME
Are you BUSY?
Is TIME
the REAL PROBLEM ??
Lack of TIME can be a symptom
of a different problem
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CUSTOMER SERVICE – Quality issues
PEOPLE – Recruitment / Teambuilding
SALES/MARKETING – Ineffective
PLANNING – Insufficient PPPPPP
FOCUS – Too many Relationships
LOGISTICS – Productivity Problem
SYSTEMS – E-Myth Mastery
Simple SYSTEMS save TIME!
COMMON TIME ISSUES
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Overwhelm
Procrastination
Lack of Planning
Ignoring Things
Deadline-itis
Can’t say NO
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Lack of Focus
Take on too much
Time Wasting
Laziness
Lack of Discipline
Just Too Busy
Get more out of Life –
Be More Effective!
KNOW YOUR OUTCOMES
 It’s Life Changing –
“If nothing changes nothing changes”
 Better Work/Life Balance
“Work Smarter not Harder”
IT’S YOUR CHOICE
THINGS YOU DO
& DON’T DO
SUCCESS IS JUST
A FEW HABITS EVERY DAY
WHAT’S REALLY IMPORTANT?
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Last Week
Last Month
Last Year
Last Book
Last Seminar
In your life? –
Your BELIEFS About TIME
Origin of Your Time Beliefs
 Time is ……
 Being Busy is ……
 I haven’t got enough…
 Hard work is …
 Planning is ….
 Board Meetings are …….
 When I have nothing to do I feel…
 Deadlines are ….
INCREASE TIME AWARENESS
- Get More Clocks!
CHUNK YOUR TIME
What activity could YOU do in
just 10 minutes? 15 minutes?
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Ingvar Kamprad
spends his time
in 10 minute blocks.
You can get lots more from life and
increase your productivity by using
smaller chunks.
10 minute meeting reports
Don’t think in days or hours
Think in Minutes!
Dollar Productive
Behaviour
Your Hourly
Rate?
Dr Fred Grosse
How much are YOU worth?
EXERCISE: Tell your
buddy your
$$$ Hourly Rate
YOUR TIME VALUE
Aim to do High Value Activities that earn your
desired hourly rate or above.
In order to be more effective you need to
Delegate or Outsource low value tasks to
people who earn less than
your ideal hourly rate
HIGH VALUE ACTIVITIES
To be more productive aim to work on
High-Value Leveraged Activities such as
 Negotiating & Deal making
Avoid the many
 Developing Systems
 Planning & Analyzing
LOW VALUE
 Recruiting
Activities
 Coaching & Training
(Time Wasters)
Clear the CLUTTER
from your MIND
 Use a TO DO LIST or Journal to write
down all your Brain STUFF and ideas
“Have you ever tried to wash a dish when
the sink is full of dirty ones”
Build your DISCIPLINE Muscle!
The LIST of LISTS
1. TO DO List - Prioritized
2. Procrastination or “Put Off” List
3. NOT to Do List
4. ‘Waiting For’ List – Delegation (not Dump)
Prioritize – ABCD!
MAKE THE MOST OF YOUR TIME
1.
2.
3.
4.
Planning
Prioritising
Taking Action
Avoiding Overload
5.
6.
7.
8.
Saying ‘No’
Delegating
Get Organised
Master Your Meetings
#1
PLANNING YOUR
TIME (& LIFE)
FORMULA FOR SUCCESS
VISION
+ PASSION
+ ACTION
= RESULTS
It
TAKES TIME
to
MAKE TIME!
KNOW YOUR GOALS
You Need to Know
 Where you are now
& Where you want to go
(What you Want & don’t Want)
Confucius says…
GOALsetting
Jim Carrey
$20m Cable Guy
Believe & Achieve
Write it down!
#2
PRIORITISING &
FOCUS
1848-1923
Vilfredo Pareto
The 80/20 Principle
Find the Vital few
The Pareto Principle
Vilfredo Pareto, an Economist studied wealth distribution patterns in Italy
and discovered that LIFE IS NOT FAIR!
that all relationships are NOT equal and that
Results are NOT directly proportional to Effort
“You need to find the vital few hidden in the trivial many"
THE 80/20 RULE
20% of your Efforts give you 80%
of your Results
20% of your Customers give you
80% of your Profits
PARETO IN PRACTICE
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Spend more time with Your Best Staff
Focus on your Best Customers & Clients
Put more effort into “A” Grade Relationships
Focus on what you do BEST!
Greg Louganis
“Focus”
The Business Lifecycle
Green
Growth
Gooey
Big
$$$
Going Gone
Tragedy
Point
Desperate
A.A.A.A.A.
Focussed
T.T.T.T.T.
Focus
Point
Low
$$$
START
0
1
MAX
$$
2
3
4
5
6
7
8
9 10
Years in Business (Varies by Industry)
11END
12
MORE FOCUS!!
A.A.A.A.A.
 Anything for
 Anyone
 Anywhere
 Anytime
 At Any Price
T.T.T.T.T.
 These Things
 For These People
 At This Location
 At This Time
 For This Price
KNOW YOUR TARGET MARKETS
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Oldies – Cheap, Value
Boomers – Want a Good Quality Experience
Families – Want it Easy & Painless (Kids)!
Tradies – Beer & Sports
Biz People – Quality, Fast, Internet
Romantic Couples – Indulgence/Comfort
Gen Y – Internet, Fun & Green
Ethnic / Gay / Special Interest
# 3 – TAKE ACTION!
AVOID PROCRASTINATING
PROCRASTINATION causes
Lateness, Stress and Low Quality work
 Break the task down
 Just start it!
 Set yourself deadlines & Schedule it
 Don’t aim for perfection
 Build your DISCIPLINE “Muscle”!
Big
Money
Adventure
Travel
Rewards
Telemarketing
New
Experiences
Cold Calling
Networking
Follow Up
Calls
COMFORT
ZONE
Growth
to Push out on
your Comfort Zone
past the Constricting
Ring of FEAR!
New
People
“NOT Too Far
Out of your
RING OF Comfort
TERROR Zone”
LEARNING
ZONE
DANGER
ZONE
MOVEMENT
MAKES
MOTIVATION
RING OF
FEAR
Expanding Your
COMFORT ZONE
COMFORT
ZONE
Your
STRENGTHS
LEARNING
ZONE
DANGER
ZONE
Your
WEAKNESSES
Your
OPPORTUNITIES
RING OF
FEAR
Your
THREATS
RING OF
TERROR
Overcome Your WEAKNESSES, Push Past your FEAR
to get to Your OPPORTUNITIES
MY PROCRASTINATION LIST
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Write out the things you have been “Putting Off” for > 3 mths
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Ask WHY have I been putting this off?
Identify the real REASON (FEAR) or behind the delay
Ask “Is it REALLY IMPORTANT to me?”
NO = Dump/Delegate/Outsource YES = DO IT!
THREE STRATEGIES
1. GET MORE RESOURCES - identify more resources
2. JUST LOOK – “We’re just looking”
3. BREAK IT DOWN – Create & start STAGE 1 of the project
Your New Mantra
“ Do the
HARD STUFF
First!”
“HOPE is NOT an effective Business Strategy”
#4 AVOIDING OVERLOAD
 Take time off – rest & relax
 Take regular breaks – stretch/hydrate
 Plan great Holidays and book them in
advance
 Eliminate, Outsource or
Delegate
“Aim for Excellence not Perfection”
# 5 - SAYING ‘NO’
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Believe you have the right to say no
Offer an Alternative
Be Honest (avoid lying)
Say ‘Thank you’ and Smile
“You get what you PUT UP WITH”
 ASSERTIVENESS TRAINING
Helmut Panke
Global Chairman BMW
Choose No!
DUMP IT
STOP! - JUST DO LESS
Focus What are you NO LONGER
going to Do?
EXERCISE: Commit to your buddy
# 6 GET ORGANISED
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Reduce Clutter & Paperwork
Decide what to keep
Use a tickler file
www.43folders.com
Who would you prefer to
do Business with?
DO MORE WITH
YOUR TURNOVER
DO THE MOST YOU CAN WITH
WHAT YOU ALREADY HAVE
 Your Existing Relationships (Database & WOM)
 Your Existing Enquiries
 Your Website Visitors - Webmarketing!
 Your Local Alliances & JVs
 Your Resources & Assets
TACTICS FOR
TOUGH TIMES
BACK TO BASICS
CA$H, SAVING, SALES, SERVICE, W.O.M., WEB,
SIMPLE MARKETING
Let’s Talk
about
TURNOVER
TWO PATHS TO PROFIT
INCOME – SELL MORE!
less
EXPENSES – SPEND LESS!
equals
PROFIT - MAKE MORE!
Q. WHY are you in
Business?
Don’t Show Me the MONEY
- SHOW ME THE PROFIT!
WAGES
EXPENSES
RENT
PROFIT
FOOD &
DRINK
COST
INCREASING SALES & PROFITS
NUMBER OF
CUSTOMERS
X
AVERAGE $
SALE
X
TRANSACTIONS
PER YEAR
= SALE$
PRIORITY
1. GET THEM TO SPEND (AND BE SATISFIED)
2. GET THEM BACK AGAIN & TELL OTHERS
3. GET MORE PEOPLE IN
MAKE YOUR FLY-PAPER STICKY!
Big Dave’s Negotiating Tips
 Don’t discount unilaterally
 Change the price, change the package
- No unilateral concessions
 Pricing & Dates Negotiation
“By the way have you considered …”
DO MORE WITH
YOUR TEAM
First Who? - then What?
The Hedgehog Principle
TIME TAKERS – Steal Your Time
“You get what you PUT UP WITH”
“You get exactly what you DESERVE”
More Praise & Love will prevent
seeking attention - “Naughty Kids”
DEALING WITH STORYTELLERS –
“You’re not telling me a story are you?”
AVOID INTERRUPTIONS
Set Your Boundaries & Defend them
 “Failure to plan on your part does NOT constitute an
emergency on my part”
Professional Problem Solver
 Trained Helplessness
 Do you like being Interrupted?
ALL
PROBLEMS
SOLVED
HERE
SIGN – ‘Bring me SOLUTIONS not PROBLEMS’
SAVE TIME!
TRAIN OTHERS TO THINK
A USEFUL COACHING SCRIPT
1. “What would you do?”
2. “What else could you do?”
3. “Which option do you think is best?”
4. “Great Idea – Do That!”
Don’t be GREEDY –
leave some problems for others to solve!
#8 MASTER YOUR MEETINGS
 Ask “Does everybody need to be hear this?”
Reduce the Numbers (use Sub-committees)
 Always Know and focus on your Outcome
 Always have an Agenda
 Be on time for a set time
EXERCISE:
Who’s your ‘Meeting Maniac’??
MORE MEETING TIPS
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Focus on Interaction – NOT Information giving
Maximise Accountability
Quickly review past Results first
Create an Action Plan as you go
ACTION PLAN - Who, What, By When –
 Remember
“Shared Responsibility is No Responsibility”
 Challenge & Control your Meeting ‘Time Takers’ –
ENGAGE &
ENERGISE
YOUR TEAM
Poets Fire Story!
BE A BEACON!
ENGAGING YOUR TEAM
ENGAGED
NOT ENGAGED
ACTIVELY DISENGAGED
YOUR
LOVE
BUCKET
TOP ‘ER UP!
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PRAISE – Affirm “You’re .....”
APPRECIATION – “Thanks for ....”
REWARDS - Recognition & Stuff
TOUCH – Pats and Hugs!
YOU! – Quality Time & Attention
 (Ease or Remove my PAIN!)
 SAY NO TO SARCASM & WHINGEING
LEADERSHIP REALLY COUNTS
“A Fish Rots from
1
the Head”
2
Mood
Contagion!
4
8
16
80%
How’s your
MOOD
in the morning?
SHOW MORE APPRECIATION
– But K.I.S.S. !
More REWARDS
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SAVE
$$$$$$$
Say
THANKS
Thank you Cards & Notes
Gifts – Flowers & Chocolates
Tickets – Movie & Events
Experiential Rewards
Find out what’s important to them – Golf, Wine?
Show them that you really care
What gets REWARDED
gets REPEATED!
POSITIVE PSYCHOLOGY
POSITIVITY =
Productivity &
Profitability
RECOMMEND 3:1 Praise to Discipline Ratio
for Highest Productivity
ENERGISE YOURSELF
REFOCUS,
REFRAME IT &
RE-ENERGISE
Life is Short.
“I should have spent more time
at the club”
PRIORITIES
In one hundred years time,
it won’t matter what your
bank account was,
what house you lived in or
what car you drove.
The only important thing
will be the impact you
had on a child’s life.
His Holiness
The Dalai Lama
The Art of
Happiness
Be Grateful
DIED WITH HIS
POTENTIAL
STILL INTACT
GO
Spread the
LOVE!
NEXT STEPS WITH BIG DAVE
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Speak to your team at Retreats & Meetings
Speaking at Conferences
Training Workshops
Facilitation of Strategy
www.bigdave.com.au
Email: [email protected]
Phone 0408 375100
STAFF, SERVICE , SALES & STRATEGY