Transcript JCPS Work Order Module (WOM) - Jefferson County Public

JCPS Work Order Module
(WOM)
Users Manual
Logging Into WOM
• Enter the JCPS webpage
(www.jefferson.k12.ky.us) from any networked
computer
• Go to “Employees” section, and click on the
down-arrow next to “Quick Clicks,” click on “For
Employees”, and select “Work Order Module”.
You may have to sign on before selecting the
Work Order Module.
• Enter user login and password (same as email
logins) and click “login” button
WOM Login Screen
Enter new or check old work orders
•
At the top of the blue-green toolbar, select either “New-WO” or “WO-List”.
Entering New Work Orders
• If the User has access to multiple facilities, use the drop
down arrow at “School/Location” field to select the
correct one.
• Enter the Problem Location and Description
• Update the Urgency only for true emergencies
• Fields at right are optional, including school’s internal
tracking numbers
• Click “Submit” button when ready (Be patient, and do not
repeat the submit step. If unsure, check the WO-List in
blue-green toolbar at top of page to see if work order
was accepted.)
• For business machines and copiers, please include the
make and model #, as well as the Equipment Repair ID#
in the problem description. Tell if the Machine is calling
for Periodic Maintenance (PM) also.
Email Confirmation
• Requestor will receive an email within
minutes to confirm that work order was
properly entered into system
• Emails will be sent to requestor and
building principal as Maintenance
Scheduling Unit changes the status
• Emails will include a direct link to WOM,
so that particulars of work order can be
viewed
Checking Status
• Click the “WO-List” in blue-green toolbar to
see a list of all work orders for your
schools or facilities
• Use the drop-down boxes at top of page to
sort by status and other fields, then click
“Refresh” button
• Click on “View” to the right of a particular
work order to see details on that work
order.
Work Order will fit into one of the
following status fields:
• New – WO has been entered into WOM
• Open – Maintenance Scheduling has assigned
WO to a shop to be addressed
• Completed – The work has been done
• On-hold – Detailed comments should explain the
delay
• Cancelled – Detailed comments should explain
why the work was cancelled
• Closed – All paperwork is complete for the WO
Quitting
• Click on the “X” button in top right-hand of
screen to exit WOM and log out
•
Or
• Click on the “Logout” button
• Login at any time to check status
Extra Tips
• Always call Safety Emergencies (power
outage, gas leak, flood, etc.) into
Maintenance Scheduling Unit at 485-3565
for immediate attention
• Call the same number for help or concerns
with WOM