Transcript TMRND PDLC Overview

E2E PROCESS AWARENESS
HUMAN CAPITAL BUSINESS DRIVER
(HCBD DIVISION)
Date: 9 March 2015
Venue: Mercury Room
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Executive Summary
KEY MESSAGES- Research
1 OBJECTIVE
 Provide insight to TM Research and Development
End-to-End (E2E) process to stakeholders
2 KEY HIGHLIGHT
 E2E Overview






E2E High Level Value Chain
Quality Tools
E2E Research Management
E2E Procurement
E2E HCBD
E2E Finance
3 Q&A
TM Research & Development
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2
E2E High LevelKEYValue
Chain Process
MESSAGES
Already in
SEPIA Portal.
1) E2E Research Management Value Chain
Customer Request
or Ideation
Management
Project Proposal
& Approval
Project Management
& Implementation
Performance
Measurement
IP
Commercialization
2) E2E Human Capital Business Driver Value Chain
Strategic
Manpower
Planning
Talent
Sourcing
Career &
Development
Performance
Management
Compensation
Benefits &
Reward
Consequence
Management
Exit
Management
3) E2E Procurement Value Chain
Pre Sourcing
Sourcing
Post Sourcing
4) E2E Financial Value Chain
Financial
Planning
Execution
Financial
Accounting
All documents
already in QMS, on
going to migrate in
SEPIA for 2015
Financial
Analysis
TM Research & Development
Telekom Research & Development Sdn. Bhd. All Rights Reserved © 2015
E2E Research
Management
KEY MESSAGES
Customer Request
or Ideation
Management
Project Proposal Project Management
& Approval
& Implementation
1. Customer Request
or Ideation Management
2. Managing Research
Idea
3. Customer Engagement
1. Project Proposal
& Approval
2. Project Approval
3.Project Supplimen
tary Agreement
1. Project Management &
Implementation
2. Project Requirement
3.Project Design
4. Project Testing
5. Tollgate Guideline
6. Management of Change
Request
7. Research Study
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Performance
Measurement
IP
Commercialization
1. IP Commercialization
2. Customer Engagement
3. Outsourcing Partner Engagement &
Management
4.Handling Customer Complaint
1. Performance Measurement
2. Handling Customer Satisfaction
Survey for Product and Services
3. Internal Audit
E2E Human Capital Business
Driver Value Chain
KEY MESSAGES
Strategic ManpowerTalent Sourcing
Planning
1. Strategic
Manpower
Planning
2. Succession
Planning
3. Talent
Management
1. Talent Sourcing
2. Recruitment
3. Hiring
4.Internship
5.ResearchFellows
Career &
Development
Performance Compensation Consequence Exit Management
Benefits & RewardsManagement
Management
1. Performance
Management
1.Consequence
Management
2. 360 Feedback
Assessment Guideline
2. Industrial Relation on
Disciplinary Action (IR)
3. Moderation Process
Guideline
3.Employee Performance
Enhancement (EPE)
1.Functional & Behavioral
Training
2. Knowledge Sharing
3.Library Management
1. Compensation
Benefit & Reward
2 Collective
Agreement (Non
Exec)
4.Promotion & upgrading
3. Terms & Conditions
(Exec)
5. TMR&D Innovation Career
Path (Researcher)
4. Staff Incentive and
Award
6. Skim Ijazah Lanjutan (SIL)-
5. TMR&D Employee
Referral Scheme
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1. Cessation
2. Resignation
3. Exit Management
E2E Procurement
Value Chain
KEY MESSAGES
Pre Sourcing
1) Pre-Sourcing
(TMR&D/QMS/QP/095)
Sourcing
1) Sourcing
(TMR&D/QMS/QP/096)
2) Procurement Method through
Direct Award
(TMR&D/QMS/QP/094)
3) Procurement Method through
Quotation
(TMR&D/QMS/QP/093)
4) Contract Guide and
Management
(TMR&D/QMS/QP/098)
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Post Sourcing
1) Post-Sourcing
(TMR&D/QMS/QP/097)
E2E Finance
Value Chain
KEY MESSAGES
Financial
Planning
1) Financial Planning
2) Planning & Budgeting
3) Project Financial
Management
4) Execution Business
Plan
Execution
1) Execution
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Financial
Accounting
1) Financial Accounting
2) Payment
3) Credit Management
4) Billing
5) Asset Management
6) Petty Cash Claim
7) Advance Claim
8) Travelling Claim( TNT)
Financial Analysis
1. Financial Analysis
• Management
report
• Variance
reports
• Cost analysis
• Ad hoc
reports
Quality
Tools
KEY MESSAGES
SEPIA Portal
http://sepia.tm.my/
Login into SEPIA
using GERM
Username &
Password
QMS
http://members.tmrnd.
com.my/iso/main.asp
To refer related
document,
TM Research & Development
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http://sepia.tm.my/
Customer Request and
Ideas are analyzed and
managed to establish
project proposal
Project proposal is
evaluated to
determine whether to
commit to developing
the project
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Project is
planned, executed,
monitored and
closed/terminated
according to the
process
Project
Performance
Measurement
(CSI)
IP
Commercialization
ProcessKEYTerminology
MESSAGES
Level 1
Level 2
Level 3
Level 4
Level 5
Level 6
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SEPIA
Linkage
KEY MESSAGES
1) Level 1, 2 and 3 (Value Chain)
To view on document
L4, user needs to
click on PDF icon.
2) Level 4 (Process)
User click on Value Chain “
Customer Request or Ideation
Management”
3) Level 5 (Process)
When user click on
Visio icon for
Managing Idea sub
process, new popup
window will be
displayed.
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Thank You
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APPENDIX
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PROCESS TERMINOLOGY
TERM
DEFINITION
Operational Process A sequence of operational activities required to produce and
provide a specific service or product. It consists of :
a. Level 4 : Business Process Flow
b. Level 5 : Operational Process Flow
c. Level 6 : Detailed Process Flow
Business Process
Flow (Level 4)
Derived from the component of Core Processes, it is a
sequence of cross-functional activities required to produce
and provide a specific service or product.
Operational Process A sequence of activities carried out by individuals or team
Flow (Level 5)
within a functional group to produce and provide a specific
service or product.
Detailed Process
Flow (Level 6)
A sequence of detailed, step-by-step task and activities
within specified functional area to produce and provide a
specific service or product.
Business Rules
The definitions of the principles, processes, operations,
constraints, and concerns of business which are used, in
conjunction with data and interaction definitions.
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