Support Model Rollout
Download
Report
Transcript Support Model Rollout
Capability Set - Bullet
1
Common Community Problems
Too Much Information
– Institutions have to SPAM their faculty and students
– Too many online sources of information – most with unique
passwords
Too Little Communication
– Services offered only in-person during normal business hours
– Distance and commuter students disconnected from the community
– Under-utilized mentors, advisors, and students communities
Learning without Personalization
– Online learning communities lack unique look and feel
– Disciplines are unique but online learning is the same
Commerce Mayhem
– Many departments have no online purchasing of required academic
products and services
– Departments have dozens of distinct insecure, complex and costly
solutions
2
Bb Community System
Capability Set by : Category
CONNECTIONS
PERSONALIZATION
E-COMMERCE
ADMINISTRATION
Community Building Tools
Portal Web Services
Channels / Modules
Role-based Info Delivery
Multi-Institution Mgmt
Wireless / PDA
e-Commerce
e-Marketplace
Enterprise Scalability
Multi-Language Support
System Integration
Standards
Building Blocks
3
Bb Community System
Capability Set by : Benefit
ANYTIME ANYWHERE
ACCESS
INSTRUCTOR
EFFICIENCY
Portal Web Services
Multi-Institution Mgmt
Wireless / PDA
e-Commerce
e-Marketplace
Enterprise Scalability
Multi-Language Support
Standards
Building Blocks
System Integration
4
ACCESS TO HIGH STUDENT CENTERED
QUALITY CONTENT
LEARNING
Channels / Modules
Role-based Info Delivery
Community Building Tools
Connections
5
Community Building Tools
Campus organizations
Student or faculty
associations
Community website
creation
Community
communications
Development and
management can be
assigned to individual
users or groups.
6
Portal Web Services
Self-contained portal
and/or service provider
to multiple institutional
portals
Central point of access
for academic and
administrative activities
7
Channels / Modules
Deliver regularly
updated headlines and
content to users
Individual users can
customize their
personal web pages
Availability of modules
is role-based
Deliver over 100
modules and channels
Build an unlimited
number of additional
ones
8
Personalization
9
Role-based Information Delivery
Targeted delivery of
information and
content based on
institution role
including:
– Portal tabs
– Modules
– Channels
– Tools
– Courses
– Organizations
An undergraduate student,
a Biology undergraduate student,
a faculty member,
or faculty on another campus.
10
Multi-Institution Branding and Management
Each schools can be
given their own domain
and look-and-feel
Each department can be
given their own domain
and look-and-feel
Each group can be given
their own domain and
look-and-feel.
Delegated Administration
allows System Admins to
assign administrative
tasks to various
individuals or groups
11
Wireless / PDA
Access course and
portal information
through a wireless
device or a PDA
Offline viewing of
– Announcements
– Calendar items
– Tasks
– Grades
– Content
– other information
12
e-Commerce
13
e-Commerce
Charge for items via a
student’s campus card or
credit card including
– Services
– Events
– Merchandise
– Courses
– Organization
membership
– Other items
View their one-card
account balance,
transaction history, and
deposit funds (when
using Bb Transaction
System)
14
e-Marketplace
Online storefront
Accepts Visa /
MasterCard / Discover
/ AMEX and campus
one-card
Create unified online
campus shopping
environment
Delegate to multiple
vendors
15
Administration
16
Enterprise Scalability
Proven ability to scale
to hundreds of
thousands of active
users
Supports additional
application servers to
allow the implementation
to grow with adoption
17
Multi-Language Support
Enables institutions to
run multiple languages
on the same system
Supports foreign
language courses and
students
Supports most
European Languages
as well as multi-byte
character sets such as
Japanese and Chinese
18
System Integration
Integrates with:
– Student information
systems
– Authentication
systems
– Back-office systems
19
Standards
System interoperability
(IMS, SIF, OKI, etc.)
Content specifications
(IMS, SCORM, NLN,
etc.)
Privacy (FERPA)
Accessibility (Section
508)
Metadata (IMS, Dublin
Core, etc.)
20
Building Blocks (Open APIs)
Free software
development kit (SDK)
Documented application
programming interfaces
(APIs).
Create new functionality
or integrate external
systems with
Blackboard products.
21