Transcript Slide 1

Talking Across Differences
On Dialogue…and Conflict
Mikhail Lyubansky, Ph.D.
The Agenda
 Introduction: What’s dialogue?
 The goal of dialogue (w/ demo.)
 The necessary conditions
 When dialogue turns into conflict
 Demonstration analysis/critique
What’s dialogue?
An exchange of ideas or opinions on a particular issue, esp. a
political or religious issue, with a view to reaching an amicable
agreement or settlement.
~ dictionary.com
Speech between two (or more) people
People truly listening to people truly speaking
~ urbandictionary.com
~ Harrison Owen
Since storytelling is a dialogue, shared stories create more
understanding; bring people closer together as a community; and
serve as a string that binds one heart to another (I believe that the
universe is made up of string).
~ Peninnah Schram
• An enemy is one whose story we have not heard
• It's hard to hate anyone whose story you know
~ Gene Hoffman
~ Roslyn Bresnick-Perry
Demonstration
Question: What is your favorite memory of being a college student?
The facilitator: A personal story
The group: pair and share
Why dialogue?
 To build knowledge and promote knowledge retention
 To present (and promote consideration of) alternative
perspectives
 To reduce prejudice by
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examining similarities of experience and, in so doing,
breaking through the surface tension created by difference
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engaging in meaningful inquiry into relations between self
and others, especially in context of issues of potential conflict
(e.g., interracial/interfaith relationships, affirmative action)
The Three Goals (by David Budbill)
The first goal is to see the thing itself in and for itself,
to see it simply and clearly for what it is. No
symbolism, please.
The second goal is to see each individual thing as
unified, as one, with all the other ten thousand things.
In this regard, a little wine helps a lot.
The third goal is to grasp the first and the second
goals, to see the universal and the particular,
simultaneously. Regarding this one, call me when
you get it.
Alternative Perspectives
Purple and Black
by Patricia Williams
One summer when I was about six, my family drove to Maine.
The highway was very straight and hot and shimmered darkly in the sun.
My sister and I sat in the back seat of the Studebaker and argued about what
color the road was. I said black. My sister said purple.
After I had harangued her into admitting that it was indeed black, my father
gently pointed out that my sister still saw it as purple.
I was unimpressed with the relevance of that at the time; but with the passage
of years, and much more observation, I have come to see endless highways as
slightly more purple than black.
My sister and I will probably argue about the hue of life's roads forever.
But the lesson I learned from listening to her wild perceptions is that it really is
possible to see things--even the most concrete things--simultaneously yet
differently; and that seeing simultaneously yet differently is more easily done by
two people than one, but that one person can get the hang of it with lots of time
and effort.
Adapted from a paper prepared by Shelley Berman, which was
based on discussions of the Dialogue Group of the Boston Chapter
of Educators for Social Responsibility (ESR).
Dialogue vs. Debate
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Dialogue is collaborative: two or more sides work together toward common
understanding.
 Debate is oppositional: two sides oppose each other and attempt to prove each
other wrong.
In dialogue, finding common ground is the goal.
 In debate, winning is the goal.
In dialogue, one listens to the other side(s) in order to understand, find meaning and
find agreement.
 In debate, one listens to the other side in order to find flaws and to counter its
arguments.
Dialogue enlarges and possibly changes a participants point of view.
 Debate affirms a participant's own point of view.
Dialogue reveals assumptions for re-evaluation.
 Debate defends assumptions as truth.
Dialogue causes introspection on ones own position.
 Debate causes critique of the other position.
Dialogue opens the possibility of reaching a better solution than any of the original
solutions.
 Debate defends one's own positions as the best solution and excludes other
solutions.
Dialogue vs. Debate (cont.)
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Dialogue creates an open-minded attitude: an openness to being wrong and an
openness to change.
 Debate creates a close-minded attitude, a determination to be right.
In dialogue, one submits ones best thinking, knowing that other people's reflections will
help improve it rather than destroy it.
 In debate, one submits one's best thinking and defends it against challenge to show
that it is right.
Dialogue calls for temporarily suspending one's beliefs.
 Debate calls for investing wholeheartedly in one's beliefs.
In dialogue, one searches for basic agreements.
 In debate, one searches for glaring differences.
In dialogue one searches for strengths in the other positions.
 In debate one searches for flaws and weaknesses in the other position.
Dialogue involves a real concern for the other person and seeks to not alienate
 Debate involves a countering of the other position without focusing on feelings or
relationship and often belittles or deprecates the other person.
Dialogue assumes that many people have pieces of the answer and that together they
can put them into a workable solution.
 Debate assumes that there is a right answer and that someone has it.
Dialogue remains open-ended.
 Debate implies a conclusion.
Group Development
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Development occurs in an orderly fashion
through sequential stages.
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Knowledge of developmental stages allows
one to predict behavior.
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Development can be facilitated.
Stage One (Forming):
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Goal:
 Create an open, inclusive, and safe environment
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Activities in dialogue:
 Build relationships
 Develop group norms
 Discuss hopes and fears about talking across differences
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Process for participants
 Students may be guarded, defensive, unsure (until trust is built)
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Facilitator role:
 Validate student concerns
 Affirm hopes and interests
 Model and promote genuine self-disclosure
 Emphasize collaborative process in which facilitators are also
learners
Stage Two (Commonalities and Differences)
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Goals:
 Create in-depth and engaged dialogue
 Begin to explore social identity and its impact on self
 Locate individual, interpersonal, and intergroup experiences in the
contexts of systems of oppression
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Activities in dialogue:
 Share early socialization memories of race and other identities
 Explore advantages and disadvantages of group membership
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Process for participants
 Practice supportive and active listening
 May feel guilt, shame, or anger while grappling with new
consciousness
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Facilitator role:
 Clarify communication among students
 Validate feelings
 Model appropriate risk-taking (via self-disclosure), if necessary
A Dialogue Circle (Stage 2)
Option 1:
What does it mean to you to be a member of
your racial group?
Option 2:
When was the first time you became aware of
being a person of your particular race?
Stage 3: Controversial Issues and Conflict
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Goals:
 Address specific issues of intergroup difference and conflict
 Promote perspective taking
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Activities in dialogue:
 Personal sharing and experiential exercises to facilitate
perspective taking and self-reflection
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Process for participants
 Learn new information
 Understand new perspectives
 Re-evaluate thinking about controversial issues
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Facilitator role:
 Encourage student inquiry, growth, and development
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Probing
Supporting
Confronting
Modeling
Stage 3: A controversial issue
Does our society privilege whiteness?
Class Exercise: The Privilege Walk
Stage 4: Taking Action
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Goal:
 Identify individual and collective action to promote social justice
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Activities in dialogue:
 Discuss next steps for continued learning
 Develop vision for creating change
 Link dialogue to action
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Process for participants
 Reflect on personal responsibility in addressing injustice
 Build a sense of personal and collective empowerment
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Facilitator role:
 Affirm student engagement and commitment
 Identify ways to continue learning and engaging in social justice work
When Dialogue Turns into Conflict
The Basics
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conflict vs painful conflict
move towards conflict
listen for (and reflect) the underlying needs
When Dialogue Turns into Conflict
An expansion of the basics:
 conventional and restorative approaches to
conflict
 types of restorative practices
 the restorative circle
 a dialogue and conflict system
Final Dialogue (Stage 4)
 Write “one true sentence” about what
happened during this workshop
 Write “one true sentence” about what you can
use in your own teaching
Contact Information
Mikhail Lyubansky
Department of Psychology
[email protected]
http://www.psych.uiuc.edu/~lyubansk/
(this powerpoint is available at site above)