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Step By Step Final Conference Stepping Stones Cracow, ERA-NET Transport III Stepping Stones Program Wim Korver 18 July 2015 IBDiM: Road and Bridge Research Institute (Poland) 2 Content • Background • Research questions • Can cities be grouped based on their transport characteristics? • Our cases: an overview • Our approach to “measure” success • Analysis based on success ratings • Policy Recommendations based on case analysis • Conclusions 3 Background • Transport will become in Europe the major producer of CO2 emissions • Technology will help, but on a local/regional scale more is needed: behavioural changes are needed to reach objectives (a sustainable mobility system) • A lot of national initiatives: e.g. CIVITAS, Better Benutten (NL) and Forschungsprogramm Stadtverkehr (GE) • What can we learn from existing behavioural interventions (case analysis) Research Questions 4 5 Main Objective • Stepping Stones: 1.To understand the successful (policy) measures aimed at making mobility patterns more sustainable and the underlying mechanisms (the how) including social & psychological factors. 2.The research results should be of common interest across Europe or in several regions. • Step By Step: • Identifying potential successful policy measures for changing the transport behaviour of people based on structural differences between cities and cultures What we know after the project is completed 6 CASES & CITIES 7 Base Research Approach A. Empirical based: the use of (urban) cases B. Structural versus behavioural factors City Type Type of measure Theory of Cialdini Persuasion strategies 8 Can European cities be clustered into homogeneous groups? 9 Approach: two datasets • Urban Audit (Eurostat): • • • • 785 cities Mainly demographical, geographical and economical data Base year 2009 Limited information on transport use • TEMS-EPOMM dataset: • • • • 165 cities Different base years Shares of different transport modes (modal split) No information on total transport volumes • New dataset is created and will be available for others (via ERA-NET Transport website) 10 Analysis: combining all kind of variables 11 Analysis: 6 major explanatory factors for mobility 1. 2. 3. 4. 5. 6. Total population of a city Average household income (not a person!) Surface: total area of the city Population density Total number of private cars registered Cars per inhabitant of that city 12 European cities can be clustered into three major groups. But some overlaps occur, European cities are not that easy to cluster Cat. 4 Cat. 1 Car Cat. 3 Multimodal Cat. 7 Cat. 6 Cat. 5 Cat. 8 Cat. 2 Public transport 13 31 CASES 15 CITIES O1 O2 14 Structural Factors: Typology of cities Type N Within Step By Step Car Oriented 4 Rotterdam, Tubingen, Gothenburg, Manchester Public Transport Oriented 6 Dresden, Berlin, Warsaw, Cracow, Wroclaw, Stockholm Multimodal oriented 5 Amsterdam, Breda, Munich, Freiburg, Malmo/Lund 15 Empirical work based on 31 cases Distribution among countries 12 10 8 6 4 2 0 NL GE SW PL UK 16 Empirical work based on 31 cases Case Characteristics Transport concept Demand Attitude 0 2 4 6 8 10 12 14 17 Within report one page descriptions with: • description of the project • project objective(s) • results and • lessons learned 18 Step By Step Approach Measures taken in our cases Structural factors Cities/ Regions Typology of cities based on ”structural” factors A Assess successfulness C Classification of type of ”behavioural” influence in the cases B (indications of) Success as a function of C=f(A & B) Other factors not measured Other measures taken in the city at the same time or before 19 What is success? • Depends on whom you ask • Project leader, politician, interest groups, user, all will have different views • Success on what? Success can be divided in several aspects • Less car use, different opinions, budget spent, etc. • There are grades of success 20 Rating every case based on Five Steps Approach 1. Was the process well performed? • • • • 2. Barriers for implementation and how they were handled • • • 3. • • All effects were evaluated according to initial formulation of targets and/or goals Some effects were evaluated No evaluation was made Were the goals reached? Or (if no targets) were the effects "large"? • 5. There were barriers for implementation but they were overcome and the implementation was fully performed There were barriers for implementation which were only partly overcome and the implementation process had to be adjusted. There were non, or only small, barriers and the implementation could be performed according to plan Were the effects evaluated? • 4. identification of problem/problems to be solved/reduced? choice of measure that were "appropriate" to solve the problem/problems? formulation of targets or goals? "enough" communication and dialogue with stakeholders and/or the public? Yes/ partly/ no Is the work being continued to maintain or increase effects? • yes to large extent/ partly / no 21 Success rate between 3 and 9 22 Mix of successfull & unsuccessfull cases. Rating per type of measure is more or less the same Attitude Demand Transport concept 23 Rating per city type is more or less the same, however car oriented cities rate lowest 24 Lower success rates as a result of less evaluation and lower goal fulfillment N=31 25 Behavioral aspects “The power of persuasion” CIALDINI: • Social Proof - People do things they see other people doing • Authority - People will obey authority figures • Liking - People are persuaded by others they like (“Facebook”) • Scarcity - Perceived scarcity will generate demand • Reciprocity – Tit for tat. Fairness • Commitment and Consistency - If committed, continue Use of Cialidini persuasion principles Not used N=31 Scaricity Authority Reciprocity Liking Commitment & consistency Social proof 0% 10% 20% 30% 40% 50% 60% 70% 26 Behavioural Aspects • No relation between kind of persuasion strategy and success • If no persuasion strategy could be found (29%), success rates are lower. Think at before hand about the kind of persuasive strategies • Do not communicate in terms like objective elements like the bus/bicycle is quicker, cheaper or things like that, but try to relate to the actual behavioural motives • Adaptive approach: Successful cases show different kind of persuasion strategies • In most cases behavioural persuasion strategies are implicitly included, not explicitly 27 General policy recommendations 1. 2. 3. 4. 5. Process Implementation Evaluation Goal Fulfilment Continuation 28 1. Process oriented • In order to influence travel behavior, there needs to be a person who is responsible. Meaning: • This person (or group of persons) plays the role of a spider in the network function and preferably this person can be found within city administration, sometimes outside city administration • In most successful cases, the person/group was able to create a special local network of key institutions and players supporting the strategy • Focus on positive aspects (benefits, such as health or better accessibility) and not negative aspects (higher costs) 29 2. Implementation • A sound problem analysis is needed • What is the problem/challenge & what are the options • “Window of opportunity” needs to be identified • • • • Coming from a specific national or European funding scheme, special event (National Road Construction Plan, Dresden flood 2002, Extra funding from car parking fees in Amsterdam, etc.) If there is no obvious window, use an experiment project or a temporary project first As each city with its players, its culture, its level of discussion etc. at one time is different from another city with other specific conditions, all windows of opportunity are somehow different from each other (e.g. German reunification) Use experimental opportunities like European week of mobility/car free Sunday for the first steps • City administration always is a central player and needs to act: • • In most all cases, support by a highly visible mayor/politician is essential City administrations needs both the will and the resources to do something 30 3. Monitoring and Evaluation (M&E): After implementing, M&E are absolutely essential for identification of positive/negative effects a. M&E for identifying the positive and expected effects, which is needed to promote the result that the measure was successful b. M&E are essential to identify any negative effects so that these could be corrected in the next round c. M&E is essential to be able to identify changed conditions which require changed objectives for the next round d. M&E is essential to maintain the process, to keep the momentum and to establish a SUMP – tradition in the city e. M&E should be constructed in such a way that not only regular aspects like accessibility and environmental effects are measured, but more soft impacts like “Quality of Life” f. Measure that influence land use patterns are most important in the long run, they should be included in all long term strategies. However, from an M&E viewpoint, they are difficult to monitor. If possible include them. g. M&E is only possible if the target groups are defined properly even in the early stages of the process 31 4. Goal Fulfilment • Set realistic goals • Behavioural changes take time • Push & pull packages are more efficient and superior to other packages of measures • Every type of measure can be successful or unsuccessful • Economic incentives seem to be slightly more effective than other measures • Size doesn’t matter: small projects can be effective and large ineffective and visa versa 32 5. Continuation • There is a life after the project • Maintain, improve and develop • Ideally, aspects of continuation are already included by setting up the project 33 Conclusions • All policy measures can be successful (or unsuccessful), though: • Economic incentives measures seem to be more successful • Cities do differ (structural factors) but this has a small impact on successfulness of policy measures • Measures in car oriented cities are slightly less successful (more resistance?) • How measures are implemented and defined has a major impact on successfulness. Successful measures have a sound problem definition, realistic targets, use a specific window of opportunity, have an elaborate M&E program and have thought at before hand on the life after the project • Behavioural methodologies/strategies are mostly used implicitly