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Thank You For Joining Us! Tuesday 11/11/2014 Women’s Physician Telemedicine Event Thank You To Our Sponsors! Tuesday 11/11/2014 Women’s Physician Telemedicine Event Thank You To Our Sponsors! Tuesday 11/11/2014 Women’s Physician Telemedicine Event Thank You To Our Sponsors! Tuesday 11/11/2014 Women’s Physician Telemedicine Event Thank You To Our Sponsors! Tuesday 11/11/2014 Women’s Physician Telemedicine Event Marnique Sparago and Carol Hakemian-Felt Thank You To Our Sponsors! Tuesday 11/11/2014 Women’s Physician Telemedicine Event TELEMEDICINE AND HOW TO GET PAID USING IT Eduardo Porras CPC, CPMA AHIMA Certified ICD-10 Instructor Tuesday 11/11/2014 Women’s Physician Telemedicine Event Benefits 6.5 % 70% Increase in medical costs projected in 2015 Of doctor’s visits can be handled via telephone or video conference -PricewaterhouseCoopers Health Research Institute -The American Medical Association 97% Telemedicine patients treated upon first dial-in attempt -The American Medical Association - How to Get Paid Using It Telemedicine and 8 Agenda What is Telemedicine? Provider Roles Regulatory Compliance Provider Documentation Medicare Telemedicine Payment Policies Medicaid/Private Payer Telemedicine Payment Policies Telemedicine and How to Get Paid Using It 9 WHAT IS TELEMEDICINE? What is Telemedicine? • Telemedicine is a health care delivery method that links a patient and a provider who are not at the same location and is identical to a traditional healthcare visit except for the mode of delivery • Via real time video or by • Sending clinical information or picture images to a provider for evaluation, consult or treatment via store and forward Telemedicine and How to Get Paid Using It 11 Telemedicine Technologies • Live Video – Real-time patient provider evaluations, provider-to-provider discussions • Store & Forward – technologies electronically transmit patient information between primary care providers and medical specialists. Information could include digital images, X-rays, video clips and photos. • Remote Patient Monitoring – Collection of medical data from patients in one location and electronically transmit to health care providers in a different location, either real-time or store and forward Telemedicine and How to Get Paid Using It 12 PROVIDER TELEMEDICINE ROLES AND TECHNOLOGY Telehealth Technologies: Remote Patient Monitoring • Hospital emergency depts and intensive care units, and skilled nursing facilities • At-home management of patients with chronic conditions Telemedicine and How to Get Paid Using It 14 Telehealth Technologies: Live Video Teleconsultation • Variety of highspeed digital telecom • Outpatient or Inpatient specialty consultation Telemedicine and How to Get Paid Using It 15 Telehealth Technologies: Store & Forward • Often low bandwidth, still images, can store video clips • Best used in Dermatology, Ophthalmology, Radiology Telemedicine and How to Get Paid Using It 16 Two Patterns of Telehealth Store-and-Forward Mode of Delivery Referring Provider Digital images, sounds, previously recorded video Consulting Provider Interactive Mode of Delivery Referring Provider Presenting Provider Live Interaction with patient (Patient is Here) using camera, video, or audio conference equipment Telemedicine and How to Get Paid Using It Consulting Provider 17 17 Referring Provider Type (sending site) • Performs face to face evaluation of patient • Determines need for further consultation with another healthcare provider • Develops media presentation (store and forward) including complete information of evaluation Telemedicine and How to Get Paid Using It 18 Presenting Provider (Where the Patient is Physically Located) • Face to Face visit • Introduces a patient to consulting provider during an interactive telemedicine session • This provider type is not required and would only be billable during a live interactive session Procedure Code Required Telemedicine Modifier APPROPRIATE COVERED PROCEDURE CODE FOR PROVIDER TYPE GT Telemedicine and How to Get Paid Using It 19 Distant Site (Consulting) Provider • Evaluates the patient and/or medical data/images using telemedicine mode of delivery upon recommendation of the referring provider Procedure Code APPROPRIATE COVERED PROCEDURE CODE FOR PROVIDER TYPE Required Telemedicine Modifier GT (Interactive Method) GQ (Store-and-Forward Method) Telemedicine and How to Get Paid Using It 20 MEDICARE TELEMEDICINE POLICIES Medicare Requirements • Live Video is the only form reimbursed and originating site is located in: – A rural Health Professional Shortage Area (HPSA); – A county outside of a Metropolitan Statistical Area; or – Or in a federal telemedicine demonstration project (Alaska & Hawaii) Telemedicine and How to Get Paid Using It 22 Medicare Requirements • The type of facility the “originating site” can be, are: – Physician or practitioner offices – Hospitals – Federal Qualified Health Centers and Rural Health Clinics – Hospital-based or CAH-based Renal Dialysis Centers – Skilled Nursing Facilities • Community Mental Health Centers Telemedicine and How to Get Paid Using It 23 Medicare Requirements • Provider/Practitioners who may receive reimbursement: – Physicians – Nurse Practitioners – Physician Assistants – Nurse Midwives – Clinical Nurse Specialists – Clinical Psychologists – Clinical Social Workers Telemedicine and How to Get Paid Using It 24 Rural Counties in Florida Telemedicine and How to Get Paid Using It 25 Reimbursable services in Medicare: • • • • • • Tele-consultations-emergency or initial inpatient Office evaluations Follow-up inpatient in hospitals or SNFs Subsequent hospital care: 1 telehealth visit/3 days SNF subsequent care: 1 telehealth visit/30 days Individual psychotherapy & group behavioral assessment and intervention • Individual and Group diabetes self-management and training and medical nutrition therapy • Smoking cessation Telemedicine and How to Get Paid Using It 26 Reimbursable Medicare Codes Telemedicine and How to Get Paid Using It 27 Reimbursable Medicare Codes Telemedicine and How to Get Paid Using It 28 Medicare Telehealth Payments • Specific codes with modifier GT • Payments to both distant site provider, and originating site facility Telemedicine and How to Get Paid Using It 29 MEDICAID TELEMEDICINE POLICIES Medicaid Programs • CMS reimbursement policy – State may reimburse for telehealth under Medicaid so as long as the service satisfies federal requirements of efficiency, economy, and quality of care Telemedicine and How to Get Paid Using It 31 Common Medicaid Reimbursement Policies • 44 states reimburse for some live video • 10 states reimburse for remote patient monitoring • Only 7 states have partial store & forward reimbursement • 17 states reimburse for transmission/facility fee • Reimbursement policies vary for all states! Telemedicine and How to Get Paid Using It 32 AHCA – Florida Medicaid • For the purposes of reimbursement FL Medicaid follows CMS guidelines regarding the definition of telemedicine • Only physicians can provide and receive reimbursement for telemedicine services • Originating site does not receive reimbursement unless the provider at the site performs a separately identifiable service for the recipient on the same day as the telemedicine service • The only codes reimbursed for telemedicine purposes are the consultation codes 99241 through 99255 • No mention of rural location requirement Telemedicine and How to Get Paid Using It 33 COMMERCIAL CARRIER GUIDELINES Private Payers • Private payers today are embracing – and reimbursing – a broad range of telemedicine services as a way to squeeze savings out of the current system Telemedicine and How to Get Paid Using It 35 PROVIDER DOCUMENTATION Provider Documentation • Follow same requirements as face to face to meet CPT standards for coding – remember SOAP notes • Always remember that the information you send/receive becomes part of the patient’s medical record • As with all medical records, it is important to clarify the encounter so that coders aren’t making judgment calls • Do not assume! Telemedicine and How to Get Paid Using It 37 Guidelines to Remember • New Patient – A new patient is one who has not received any professional services from the provider or another provider of the same specialty who belongs to the same group practice, within the past three years • Established Patient – An established patient is one who has received professional services from the provider or another provider of the same specialty who belongs to the same group practice, within the past three years Telemedicine and How to Get Paid Using It 38 REGULATORY COMPLIANCE Regulatory Compliance • Authentication • Issues regarding privacy and confidentiality in the medical realm are not different in telemedicine • HIPAA • Rules and Regulations Telemedicine and How to Get Paid Using It 40 HIPAA and Telehealth • Telemedicine services have the same duty to safeguard, store and maintain privacy records • All transmitted data has to be via “secure” means - this excludes Face Time and Skype applications as commonly used today Telemedicine and How to Get Paid Using It 41 CLOSING THOUGHTS Thank You If you would like more information on this topic or other ways to increase your reimbursements, contact us directly. • Call us: 1-877-AVISENA • E-Mail: [email protected] • Visit us at www.avisena.com Presenter: Eduardo Porras CPC, CPMA Director of Operations Avisena, Inc Phone 786-621-3879 [email protected] Telemedicine and How to Get Paid Using It 43