Transcript Staff Training - Transportation Research Board
www.tera.train-emst.com
330.998.6637 (office) 443.404.1879 (cell)
What is TERA?
A simulation that allows your staff to respond to and visualize the impact of their actions in a disaster that may affect your normal operations.
Transportation version of the Emergency Management Staff Trainer (EMST) Developed by Engineering & Computer Simulations, Inc.
Created under the Cooperative Research Program (TCRP) Project A-36, Command-Level Decision Making for Transit Emergency Managers.
Sponsored by the National Cooperative Highway Research Program 20-59, Surface Transportation Security Research.
Cost Benefit
Traditional Exercise - Extensive planning (soft cost) and resources (hard cost) Injects from scratch – 10s to 100s of hours Larger support staff; Observer/Controllers needed to track task completion Need runners for injects Participants are in one location No system check needed One time event EMST Facilitated Exercise – Limited planning (soft cost) and resources (hard cost) Provided Scenarios with inject tailoring – 0 to 10 hours 1-2 support staff; System tracks task completion Send injects through system Web-based; can be geographically distributed if participants can’t travel POC must perform system check (~2 hours) Participants can rerun/reuse on their own (individual or small team) 3
The SuperMemo Model - By: Piotr Wozniak
Long-term memory = Retrievability + Stability
Training Benefit
Individual Exercises Turnkey exercises can be run any time, anywhere – even at home Trainees’ time is the only cost Repeatable to sustain “brain muscle memory” and retention Assists in properly acquainting, training, or refreshing new personnel on plans and procedures.
Small Team Exercises Can be run at the same site or geographically distributed Easy for users to set up and run Trainees’ time is the only cost Assists in properly acquainting, training, or refreshing new personnel on plans and procedures.
Large Team Exercises Establishes interaction and collaboration – Transit Agencies and DOT work in one training environment Train-the-Trainer course and Scenario Builder course allow states to tailor scenarios and run exercises without contractor support 4/27/2020 EMST PMR 5
Who does TERA train?
TERA trains Emergency Operations Staff TERA takes the main training roles from the Incident Command System Command Operations Planning Finance/Administration Scenarios are available for Transit Agencies Logistics Public Information Department of Transportation Rail Airports
How Can TERA Help You?
“Conduct doctrinal training to standard every single time – regardless of the location.”
Features
Web-Based Training Platform Integrated Geo-Specific Mapping and Communication Tools
Benefits
- No software download (uses Flash Player) - Cost effective and repeatable - Wide variety of participants in a larger geographical area - Select incident/training location - Select training scenario Customized Objective and Automated Performance Analysis On-Site Facilitation and Subject Matter Expert Support - Tailored for specific organizations, facilities, and plans with Scenario Builder - Doctrine based training objectives - Provides real time feedback - Automatically captures trainees’ performance and lessons learned - Proctored training events, train-the-trainer instruction and technical support - NCHRP is providing FREE exercises!
TERA Account Setup
www.tera.train-emst.com
Request account Put “TERA webinar” in “How did you hear about TERA” box Use .gov email for expedited approval
Find Out
TERA Brochure TERA Tutorial
TERA Menus TERA Tutorials and Job Skill Tutorials Individual Exercises Group Exercises Previous Exercise Storage and Account Settings FAQ Feedback Home Information Guides and User Manuals
Individual Training
Individual Training
Click Scenario A Tour of the Interface Active Shooter Blackout Earthquake Hazmat Hurricane Riverine Flood Role (might change per scenario) DOT Representative Emergency Manager Logistics Coordinator Operations Coordinator Planning Coordinator Public Information Officer TRB Law Enforcement
Individual Training New Exercise Cont.
Skill Level Novice Intermediate Expert Location of Incident - State Location of Incident – County or City
Documentation
Scenario Specific Documentation Tasks by Accessed Capability Tasks by Roles Inject timeline for scenario
Customization Wizard
Customization Wizard (Scenario specific customization wizard)
Customization Wizard
Click Begin Exercise
Proceed to Exercise
Click
TERA Interface
Play Controls Your Role Exercise Timeline and Progress Bar Current Progress Receive and respond to messages and communication Timeline Segment News updates Help and Settings Exit Phone Tasks How to complete task
Complete Tasks
Click Tasks How
Bulletin Board
Different Documents
Delete Recipient Email Templates (scripted messages)
Forms
Map
Exit
AAR
Tasks Individual task details Exercise notes or Individual task notes
Records Room – Exercise Records
Individual Team
Staff and Multi Organizational (Scalable) Training
Staff Training Step 1
Exercise Name (You have to name scenario before you can click next) Organization Scenario Skill Level Documentation (Same as Individual Training)
Staff Training – Scheduling – Step 2
State County/City (Location of incident) VOIP (Turn on if they have headsets.
Disable to keep button from interface) TV (Use Projector to save bandwidth, TV is about 1Mb per TV.) Date (Now or Future Time) Customization Wizard (Same as in Individual Training)
Staff Training – Host – Step 3
Drag and Drop (Rule of thumb No less then 2 & No more then 3) By Name/Organization Hosts have play/pause button.
Host has to be running to run exercise.
Host can end exercise for everyone.
Staff Training – Roles – Step 4
Drag and Drop By Name/Organization Multiple Players Multiple Roles Drag and Drop
Staff Training – Step 5
Details Click to add another Organization Email notice & Read Aheads (This goes to their real email)
Staff Exercise Scheduled
Calendar Schedule – different views
Joining A Created Exercise
www.tera.train-emst.com
330.998.6637 (office) 443.404.1879 (cell)