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Techniques for Online Retention Dr. Andrea Henne, Dean, Online and Distributed Learning 1 Fall 2006 Drops/Never Attended 30 28.0 25 20 18.1 25.9 18.5 24.3 18.5 15 Oncampus 10 Online 5 0 City Mesa Miramar 2 Techniques for Online Retention • • • • • • Preparation Motivation Engagement Communication Sense of Achievement and Progress Support 3 Preparation • Student Readiness 4 5 Motivation • • • • • Relevant Varied Interesting Challenging Encouraging 6 Seven Principles for Good Practice Chickering and Gamson's • Encourage contact between students and faculty - by creating a faculty profile to share your contact information Chickering, A. W. & Gamson, Z. F. (1987). Seven principles for good practice in undergraduate education. AAHE Bulletin, pp. 3-7. (ERIC Document Reproduction 7 Service No. ED282491). Seven Principles for Good Practice Chickering and Gamson's • Develop reciprocity and cooperation among students - by creating a community of discourse on the discussion board 8 Seven Principles for Good Practice Chickering and Gamson's • Encourage active learning - by constructing individualized learning paths through the use of adaptive release criteria 9 Seven Principles for Good Practice Chickering and Gamson's • Give prompt feedback - through the use of immediately scored exams 10 Seven Principles for Good Practice Chickering and Gamson's • Emphasize time on task - by adding events to the course calendar 11 Seven Principles for Good Practice Chickering and Gamson's • Communicate high expectations - by outlining your course's learning outcomes in an online syllabus 12 Seven Principles for Good Practice Chickering and Gamson's • Respect diverse talents and ways of learning - by presenting content in a variety of formats 13 Engagement • Have more fun teaching online by involving learners more • Reduce the need to be an exhausted, omnipresent, moderator/expert/advice giver 14 Engagement • Examine when to use collaborative activities (and when not to) 15 Engagement • Evaluate a selection of online collaboration tools, including some of the newest (and most exciting) 16 Engagement • Design collaborative activities so learners gain the most (and are less frustrated) 17 Communication • Regular and frequent • Find your “digital voice” 18 Sense of Achievement and Accomplishment • Frequent feedback on assignments • Pre-assessment/Post-assessment to measure individual progress • Up-to-date gradebook 19 Support • • • • • • Helpdesk – called “Retention Desk” 24/7/365 for online students and faculty https://www.sdccdonline.net/help Online Academic Advising/Counseling Online Library Services Online Tutoring 20 Support for Online Faculty http://www.sdccdonline.net/faculty 21