Transcript Slide 1

ALCATEL-LUCENT ENTERPRISE
OVERVIEW PRESENTATION
September 2013
COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
COMMUNICATIONS CHALLENGES ARE LEADING TO MARKET
TRANSFORMATIONS
FROM THE
PERSONAL COMPUTER…
…TO THE
CONSUMER-LED
REVOLUTION
PERSONAL CLOUD
BUSINESS MODELS
TRANSFORMATION
OPEN DOORS TO NEW
CONSUMPTION MODELS
1.
3.
A CONSUMER-LED
REVOLUTION
CHANGES USE OF
COMMUNICATIONS
2.
BUSINESS MODELS
TRANSFORMATION
TECHNOLOGY
EVOLUTION
‹#›
COPYRIGHT © 2012 ALCATEL-LUCENT.
ALL RIGHTS RESERVED.
3
TECHNOLOGY EVOLUTION
REQUIRES AGILITY, EVOLUTIVE AND
NEW ARCHITECTURES & SERVICES
ICT INDUSTRY TRENDS
CREATING THE NEW PC ERA
CONSUMER
REVOLUTION
TECHNOLOGY
EVOLUTION
Users driving organizations towards an imperative to deliver
COMMUNICATIONS
SERVICES
AND INFRASTRUCTURE
to transform the way employees and customers communicate.
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
BUSINESS MODELS
TRANSFORMATION
LEADING TO SIX KEY BUSINESS TASKS FOR ENTERPRISES
HARNESS YOUR CLOUD TRANSFORMATION OPPORTUNITIES
ENABLE YOUR BUSINESS TO CAPITALIZE ON NEW TECHNOLOGIES
AUTOMATE YOUR DATA CENTER BY VIRTUALIZING YOUR NETWORK
ENERGIZE YOUR WORKFORCE WITH A NEW COMMUNICATION
EXPERIENCE
UNIFY YOUR NETWORKS FOR THE MOBILE ENTERPRISE
ALIGN YOUR CUSTOMER SERVICE AND BUSINESS OBJECTIVES
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
THREE MARKERS INDICATE ENTRY TO THE NEW PC ERA
COLLABORATIVE
CONVERSATIONS
APPLICATION FLUENT
NETWORKS
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SHIFT TO THE CLOUD
SO BUSINESSES NEED TO TRANSFORM TO MAKE THIS SHIFT:
USING THESE THREE TICKETS FOR ENTRY
COLLABORATIVE
CONVERSATIONS
APPLICATION
FLUENT NETWORKS
SERVICES
PARTNER ECOSYSTEM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SHIFT TO
THE CLOUD
MAKE CONVERSATIONS COLLABORATIVE
COLLABORATIVE
CONVERSATIONS
APPLICATION
FLUENT NETWORKS
WIDE RANGE OF SOLUTIONS
• A polymorphic open platform
that delivers a “brilliant”
collaborative user experience
supported by innovative
applications and state-of-theart devices
SERVICES
PARTNER ECOSYSTEM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SHIFT TO
THE CLOUD
ENSURING THE RIGHT EXPERIENCE TO PROVIDE VALUE:
AT EVERY STAGE OF THE EVOLUTIONARY CHAIN
GOODS
CONNECTIVITY
• PBX
• Voice communication servers
COLLABORATION
COMMUNICATIONS
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Unified communications
Voice mail
Instant messaging
Mobility
Customer service
Cloud applications
Security
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Conferencing
Collaboration
Video communications
Managed & hosted services
Workforce management
Workflow integration
Social media integration
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CONVERSATIONS
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Multi-party
Multi-device
Multi-media conversations
Available from the CPE to
the cloud
COLLABORATIVE CONVERSATIONS
OUR OFFER: OPENTOUCH SUITE OVERVIEW
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OpenTouch™
OmniPCX Enterprise
OmniPCX Office (SMB)
OpenTouch™ Customer Service
Unified management and IPAM
COMMUNICATION
DEVICES
IP/SIP COMMUNICATION
PLATFORMS AND
INFRASTRUCTURE
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Soft clients (smart phones, tablet, PC)
Desk phones
Smart desk phone
DECT
VoWi-Fi
Conferencing Modules
Whiteboards
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Web services
APIs
SIP Interop
Developer portal
Applications eco-system
SUPPORT
EDUCATION
PROFESSIONAL
AND MANAGED
SERVICES
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Unified communications & mobility
Visual communications
Collaboration
Web Conferencing
Broadcasting
Video store
Customer service
COMMUNICATION
APPLICATIONS AND
CUSTOMER SERVICE
THIRD-PARTY
APPLICATIONS
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
MAKE NETWORKS APPLICATION FLUENT
COLLABORATIVE
CONVERSATIONS
APPLICATION
FLUENT NETWORKS
WIDE RANGE OF SOLUTIONS
MAXIMIZE NETWORK EFFICIENCY
• A polymorphic open platform
that supports delivers a
“brilliant” collaborative user
experience supported by
innovative applications and
state-of-the-art devices
• Streamlined Operations
• Fine-grained management and
control of users/application
• Simplified architecture to cope
with new multimedia applications
– Converged campus networks
– Data center networks
– Cloud services networks
SERVICES
PARTNER ECOSYSTEM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SHIFT TO
THE CLOUD
APPLICATION FLUENT NETWORKS
A UNIQUE VISION
RESILIENT
ARCHITECTURE
• Simplified, scalable and secure
for next generation cloud
services ready networks
AUTOMATIC
CONTROL
• Cohesive content-driven policy engine
• Dynamic performance tuning
STREAMLINED
OPERATIONS
• Easy and low touch provisioning
• Unified Management
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
NETWORKS SOLUTIONS STRATEGY
APPLICATION FLUENT
NETWORKS
MAXIMIZE NETWORK
EFFICIENCY
APPLICATION FLUENT NETWORKS
An Application Fluent Network is capable of
automatically adjusting resources at the application
level, with a resilient architecture and automated
control, to ultimately deliver a high quality user
experience.
USER EXPERIENCE
NETWORK VIRTUALIZATION
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SERVICE INTELLIGENCE
APPLICATION FLUENT NETWORKS
OUR OFFER: NETWORK PORTFOLIO
• OmniSwitch 9000E, 10K, 6900,
6850E core & data center
switches
• Pod and Mesh Data Center fabric
• Network automation for virtual
machine mobility
• Data center interconnect (service
routers, optical)
• OmniVista LAN/WAN management
• VitalQIP IPv4/IPv6 address
management (DNS/DHCP)
• VitalSuite network & application
performance management
• Services management
• 5620 Services Aware Manager
DATA CENTER
AND CORE
UNIFIED
ACCESS
SUPPORT
EDUCATION
PROFESSIONAL
AND MANAGED
SERVICES
NETWORK
MANAGEMENT
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NETWORK
SECURITY
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
• OmniSwitch 9000E, 6855, 6850E,
6450, 6250 edge/access switches
• OmniAccess WLAN
– WLAN controls
– Access points (AP, IAP, RAP)
• OmniAccess Enterprise Services
Routers
• Managed access services
Host Integrity Check
Network Access Control
Guest Access
BYOD Enablement & Security
AND SHIFT TO THE CLOUD
COLLABORATIVE
CONVERSATIONS
APPLICATION
FLUENT NETWORKS
WIDE RANGE OF SOLUTIONS
MAXIMIZE NETWORK EFFICIENCY
• A polymorphic open platform
that supports delivers a
“brilliant” collaborative user
experience supported by
innovative applications and
state-of-the-art devices
• Streamlined Operations
• Fine-grained management and
control of users/application
• Simplified architecture to cope
with new multimedia applications
– Converged campus networks
– Data center networks
– Cloud services networks
SERVICES
PARTNER ECOSYSTEM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
SHIFT TO
THE CLOUD
FLEXIBLE DEPLOYMENT MODELS
• A-la-carte consumption schemes for:
– IT budget constraints
– Growing demand for “as a service”
communications and network
resources
• Hybrid solutions from premises
to cloud
WHICH CLOUD DELIVERY MODELS FOR ENTERPRISES?
Company A
CUSTOMIZED
PRIVATE CLOUD
Company B
PACKAGED
PRIVATE CLOUD
ENTERPRISE DATA CENTER
PLATFORMS & APPLICATIONS
Company A
EXCLUSIVE CLOUD
Company A & B
COMMUNITY CLOUD
Creating the
perfect storm to
force change
Cloud-ready
communications
and network
infrastructure
Company A & B
AND USERS
PUBLIC CLOUD
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
CLOUD BROKER &
ASSOCIATED SERVICES
CLOUD
SERVICE PROVIDER
ALCATEL-LUCENT ENTERPRISE
OUR OFFER: CLOUD PORTFOLIO
NEXT-GEN COMMUNICATION PLATFORM
SIP at the core communication architecture delivering native multi-media, multidevice and multi-party conversations, integrated into carriers[-like]
architectures for private or exclusive semi-private clouds
APPLICATION FLUENT DATA CENTER
Fully scalable pod/mesh, optimized storage traffic and connectivity, data center
performance and virtualization “fluency”
CLOUD SERVICE BUSINESS MODEL
Metro Ethernet access, enablement of the network services business model for SPs and
BPs, providing unified, secure and guaranteed wired/wireless network services
FLEXIBLE DEPLOYMENT MODELS
Hosted or on premises platforms and services to enable managed services and OPEXoriented models, favoring services over products and strengthening the relationship and
loyalty with and of customers.
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
THE CLOUD EVOLUTION
SHIFT TO THE CLOUD AND
FLEXIBLE MODELS
FLEXIBLE DEPLOYMENT
TRANFORMED BUSINESS MODELS
Enabling the delivery of communications infrastructure,
applications and services through an AS A SERVICE
model that organizations can consume on-demand, with
the appropriate elasticity their business needs and
imperatives require.
INFRASTRUCTURE
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
APPS AND SERVICES
FLEXIBLE MODELS
CLOUD-BASED COMMUNICATIONS PORTFOLIO
OUR SOLUTION: OPENTOUCH SUITE FOR CLOUD
OPENTOUCH OFFICE
CLOUD SOLUTION
• An OXO based solution that enables
BPs and VADs to deliver a UCaaS
offer that provides a secure and
private Communication experience
to SMB Enterprises (up to 50 users)
OFFICE CLOUD
SOLUTIONS
ENTERPRISE CLOUD
SOLUTIONS
SUPPORT
EDUCATION
PROFESSIONAL
AND MANAGED
SERVICES
OPENTOUCH PERSONAL
CLOUD SOLUTION
• A comprehensive solution that
enables Cloud Service Providers,
Systems Integrators and BPs to
deliver a UCaaS offer that
provides a secure and private
Communication and Conversation
experience to Mid and Large
Enterprises
MANAGEMENT AND BUSINESS TOOLS
• An collection of discrete
communication applications
offered to end users in an
overlay, infrastructure agnostic,
as a service model
PERSONAL CLOUD
SOLUTIONS
OPENTOUCH ENTERPRISE
CLOUD SOLUTION
MANAGEMENT AND
BUSINESS TOOLS
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
• An set of management and business
tools enabling the “as a Service” model,
such as integrated management and
provisioning tools, including mobile
management, application & service
catalog, user security/policy
management
…WITH END-TO-END SERVICES TO SUPPORT
COLLABORATIVE
CONVERSATIONS
APPLICATION
FLUENT NETWORKS
S
SHIFT TO
THE CLOUD
S
PROFESSIONAL SERVICES, MANAGED SERVICES, SUPPORT SERVICES AND EDUCATION
SERVICES
PARTNER ECOSYSTEM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
A RANGE OF SERVICES
KEY EXPERTISE FOR SUCCESS
VENDOR ASSSURANCE, RISKS
MITIGATION
• Integration services
• Mentoring, consulting services
• Project management
• Resident engineer
BUSINESS PARTNERS
PROFESSIONAL
MANAGED
SERVICES
SERVICES
EXTRA VALUE THROUGH
CUSTOMIZATIONS
• Application services
• Customized applications
INVESTMENT PROTECTION, COSTS
CONTROL
• 24/7, WW support coverage
• Software support & evolution
• Hardware support &
replacement
• Multi-year
VENDOR ACCOMPANIMENT
• Managed services
• Network operation
• CAPEX to OPEX
• Performance & change
management
• Hosting
• Field services
PRODUCTS &
SOLUTIONS
SUPPORT
EDUCATION
SERVICES
SERVICES
GLOBAL PROJECT MANAGEMENT
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
ENSURE KNOWLEDGE TRANSFER,
ACCELERATED ADOPTION SUCCESS
• Training courses for all of our
products
• Adapted to job function & profiles
• Multi-media, class, web-based,
remote, etc.
• Our premises or on customer site
• Standard and/or customizable offer
A TAILORED APPROACH TO INDUSTRIES
FROM SMALL TO MULTI-NATIONAL IN EVERY INDUSTRY
EDUCATION
HEALTHCARE
FINANCE
TRANSPORT
ENERGY
PUBLIC SAFETY & DEFENSE
HOSPITALITY
MANUFACTURING
GOVERNMENT
PARTNER ECOSYSTEM
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
WITH AN UNMATCHED PARTNER ECOSYSTEM
TECHNOLOGY PARTNERS
GLOBAL PARTNERS, SYSTEM INTEGRATORS &
SERVICE PROVIDERS
Ionix
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
WORLDWIDE PARTNERS FOR GLOBAL SUCCESS
NAR
• 4 carriers and Service Providers
• 2 Value Added Distributors
• 275 Resellers
CALA
EMEA
• 11 Value Added Distributors
• 300 Resellers
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Global Partners
10 carriers and Service Providers
40 Value Added Distributors
2,000 Resellers
APAC
• 27 Value Added Distributors
• 370 Resellers
130+ COUNTRIES
~3000 BUSINESS PARTNERS
TOP 10 SERVICE PROVIDERS IN EMEA
500,000 CUSTOMERS
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
THOUGHT LEADERSHIP AND MARKET RECOGNITION
MARKET RANKING
2013
MARKET RANKING
2013
•“Leader” in
Corporate Telephony
Magic Quadrant (MQ)
•“Very strong”
company rating for
Enterprise Networking
and Data Center, and
UC and Contac Center
•“Visionary” in both
Wired and Wirless LAN
and Data Center MQs
•“Very strong” for
OXE / OpenTouch and
•“Challenger” in the
Data Center Mesh
UC and Contact
Center Infrastructure •“Strong” for
MQs
OmniSwitch portfolio
•“Positive” ranking in
the EMEA UC for SMB
MarketScope
MARKET RANKING MARKET RANKING
2013
2013
AWARD WINNER
2013
AWARD WINNER
2012
AWARD WINNER
2012
“Major player” WW
UC&C MarketScape
European Visual
Collaboration
Customer Value
Leadership Award
Best of Interop,
Collaboration, for
OpenTouch
Conversation
PilotHouse award
for UC Market
Challengers –
highest overall
ratings among all
vendors in end-user
survey
2012
“Strong Performer”
in Data Center
Networking
Hardware WAVE™
“Major player” in
WW Mobile UC&C
MarketScape
2012
Global SMB Enterprise
Communications
Platforms
Market Share
Leadership Award
2011
Best of Interop, Data
Center, for
OmniSwitch 6900/10K
•“Competitive” for
OXO
AWARD WINNER
2012
• NYC Accessibility Award:
Telecommunication Products
serving People with
Disabilities
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
HELPING OUR CUSTOMERS
BY WELCOMING THEM TO THE NEW PC ERA
HEALTHCARE
PROFESSIONALS AT
ADVOCATE
HEALTHCARE
GUESTS AT
CLUB MED
STUDENTS AT
CSU
EMPLOYEES
AT
SAHARA
COMPUTERS
INNOVATIONS THAT TRANSFORM THE WAY PEOPLE COMMUNICATE
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COPYRIGHT © 2013 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
v
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