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Total Army Instructor
LESSON 7
Conduct a Counseling Session
Total Army Instructor
TERMINAL LEARNING OBJECTIVE
Conduct a counseling session.
Total Army Instructor
THE SPIRIT OF COUNSELING
“ Assisting a soldier to resolve his/her problems ... contributes to good unit morale. This, in turn, assists you in accomplishing your mission.
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Total Army Instructor TECHNIQUES FOR KEEPING SOLDIER PERFORMANCE ON-TRACK
• • • •
On-the-spot praise.
On-the-spot correction.
Counsel soldier.
Solve performance problems.
Total Army Instructor
COUNSELING STEPS
Step 1 2 3 Action State the problem and standards.
Ask for a solution.
Develop an action plan.
Total Army Instructor WHEN TO COUNSEL?
1. On-the-spot corrections did not work.
2. Soldier has an attitude change that lasts one or more days.
3. Soldier goes from being a good soldier to getting into trouble.
4. Soldier is consistently not performing to standards.
Total Army Instructor WHEN TO COUNSEL?
(CONT) 5. Any drastic change for the worse in soldier’s behavior.
6. Others tell you that soldier is having problems.
7. Soldier asks for your help.
Total Army Instructor SOLDIER REACTIONS 1. Nervousness.
2. Cooperation.
3. Rational disagreement.
4.
“Too Easy” agreement.
Total Army Instructor SOLDIER REACTIONS (CONT) 5. Determination to argue.
6. Attempts to shift blame.
7. Loss of temper.
8. Desires to quit .
Total Army Instructor
REVIEW
Conduct a counseling session.
Total Army Instructor
SUMMARY
ACTION: 1. Spirit of Counseling 2. When to Counsel STEPS: 1. State the problem.
2. Ask for a solution.
3. Develop an action plan.