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The 4th International Seville Conference on Future-Oriented Technology Analysis (FTA) 12 & 13 May 2011 CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES IN A RESEARCH AND TECHNOLOGY ORGANISATION: APPLYING DIVERSIFIED ROADMAP CONCEPT AT VTT, FINLAND Ahlqvist, Toni, Halonen, Minna, Eerola, Annele, Kivisaari, Sirkku, Kohl, Johanna, Koivisto, Raija & Myllyoja, Jouko VTT Technical Research Centre of Finland CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Introduction Rationale for building systemic capacities • Organisational and geographical scales of innovation systems are more interlinked – Systemic transformations flow through this faster than before – Flows have complex effects, harder to anticipate • Research and technology organisations (RTOs) should develop two systemic capacities –1) partial structural openness and fluidity endorsing rapid alterations in the organisational structures; – 2) horizontal and pervasive anticipatory culture that builds up an internal future-oriented agency, i.e. proactive and bottom-up participatory approach which leads to action CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Interplay of past, present and future knowledge in an organisation Organisational development, e.g. growth Past path-dependency of organisation Now – the sphere of present actions Future development options Strategic watersheds in the past Growth Business as usual Unrealised options Decline Temporal direction of the organisation CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... VTT’s parallel innovation process model: towards a future-oriented model Changes in the business environment Foresighting Customers’ innovation processes Development of business models Applications research Technology research and development VTT’s research and innovation programme Continuous foresight through expert communities and checkpoints Adapted from Koppinen, Lammasniemi & Kalliokoski 2010 CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Using roadmaps in strategy processes 3. Demand articulation: description of common understanding about future societal and market needs Need to collect real-time data from buildings and products Need for inter-equipment communication Drivers Demand for quality indoor conditions Emphasizing of individual requirements Markets Several automation system deliveries and automation bus standards Markets for "insecurity" Standardization of ICT Fragmented markets; not advanced business models Building services solutions for different bus standards Products and solutions Utilisation of self-made "de facto"standard solutions Building operating system Model-based life-cycle desing and visualization Tailored single ICT-solutions 6. Identifying logical temporal sequences in selected topic, e.g. technologies 5. Identifying single strategic elements in roadmap structure Technologies Sensors e.g. for measuring temperature and humidity Motion detectors Built-in sensors in structures RFID Remote reading and monitoring, two-way communication Plug-and-playequipment Collecting room information Sensor solutions: e.g. RFID, pressure detector Getting the correct data – RFID, sensors, event logs Short-term (1–5 years) User-specific personification Sensors connecting building functions Location services Repairs: technical solutions for nondisruptive installation Sensor networks State-of-the-art Integrated systems Smart home / building machine Sensor networks, power-supplyfree Customizated / multi-sensory user interfaces Interactive user interface Self-controlling systems Adapting building system (controlled by usage) Long-term (5–15 years) BUILDING SERVICES NETWORKEDVISIO THEMATIC VISION: METAROADMAPIN 2. Identifying societal needs that should guide the technological development 4. Visionary strategizing: aligning societal drivers, markets, solutions and technologies in a timeframe 1. Creation of a common vision CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Roadmapping and systemic transformation capacity Key concepts • Future-oriented agency can be defined as a strategic capacity of an organisation or a community to construct feasible targets towards the future through shared dialogue, and also to implement actions on this basis. We suggest that future-oriented agency is in key role when constructing systemic transformation capacities in any context. • Roadmap knowledge space here refers to a niche in an organisation or in a community in which a future-oriented agency can be mobilised. Knowledge spaces therefore depict key spheres in which the systemic transformation capacity is realised. • Roadmap scope refers to the level to which roadmap is targeted. Scope refers to a more traditional insight of roadmapping methodology that separates e.g. technology roadmaps and market roadmaps. Our model separates roadmaps with R&D scope and roadmaps with systemic scope. CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Diversified roadmap concept I: knowledge spaces VISIONARY SPACE STRATEGIC SPACE Disruptive Probable Alternative SOCIAL/ACTOR SPACE Plausible ‘Black swan’ TECHNOLOGY SPACE Probable Unlikely PAST PRESENT FUTURES CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Diversified roadmap concept II: roadmap scopes Roadmap scope Description Process aims Roadmapping singular technologies from a certain perspective Enhancing organisational capacities in a certain technology field Roadmapping organisational capacities in developing new competencies Roadmap for developing organisational / firm capacities Systemic I: business perspective Network roadmapping Cluster roadmapping Roadmap for developing capacities for network or a cluster Systemic II: policy perspective Innovation policy roadmapping Roadmap for developing synthesising policy perspectives for public actors R&D I: R&D perspective on single technology or object R&D II: R&D perspective on single organisation or firm Primary utilisation of roadmap Building vision and associated steps mainly in the technological space Drafting action steps to advance the implementation of the technology in question Combination of roadmap knowledge ‘spaces’ depends on the specific aims of the process Forming practical organizational conclusions on the basis of the roadmapping Combination of roadmap knowledge ‘spaces’ depends on the specific aims of the process Making business decisions on the basis of the roadmapping Combination of roadmap knowledge ‘spaces’ depends on the specific aims of the process Forming policy conclusions on the basis of the roadmapping CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Case example I: Building Services Roadmap Knowledge space Description Key systemic capacities associated with the space Uses of the knowledge Technology Exercise covered the field of building services with explicit focus on future possibilities especially through ICT applications Capacities for renewal of technological basis internally at VTT Also, aim was to affect the view of the building services sector in general by stating the VTT state-of-the-art Social/actor Exercise covered social/actor space from the selected perspectives Markets for adoption of novel solutions, e.g. integrated ICT Markets for new services and service providers in the field Capacities for linking knowledge internally, e.g. construction and ICT Endorsed a view of VTT as a key player in the renewal of building services markets, e.g. spread the vision of technological possibilities for rather “conservative” markets in building and construction Built capacities for construction of new integrated market players and clarified a role of VTT in relation to these new players Technology visions were built, e.g. a novel way to characterise building services New enabling technologies were identified, e.g. advanced materials Several novel singular elements were embedded in the roadmaps, e.g. virtual power plant, passive houses, “black box” of building In exercise, market-based visions were built on the basis of current technology trajectories and also by tracking disruptive alternatives Novel market features and actors were identified, e.g. integrated service provider Articulated demand opportunities especially in the advanced building service solutions Identified societal and market drivers, for e.g. customised housing and in-door services CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Case example II: SSB network roadmap Knowledge space Description Key systemic capacities associated with the space Uses of the knowledge Strategy Exercise defined the emerging field of service research and its future possibilities. Explicit focus on establishing a service mind set in the organisation Social/actor Identification of most important players in the field of service research internally and externally Markets for new services and service providers in the field Capacities for gathering the existing service knowledge and creating new service knowledge internally at VTT To fortify VTT’s brand as a service research organisation by stating the VTT state-ofthe-art and vision for the future Capacities and methods for linking and sharing existing knowledge internally, both across disciplines and organisational functions Capacities and methods for creating new knowledge in the network Endorsed a view of VTT as a key player in service research both in Finland and Europe Knowledge generated via roadmapping was iteratively utilised throughout the strategy building process, e.g. definition of service, identification of most important research needs, generation of project proposals VTT’s vision on service was built on the basis of past development paths, current service trends, opportunities and challenges Identified VTT’s own capacities, and potential development paths Identified societal and market drivers CONSTRUCTING SYSTEMIC TRANSFORMATION CAPACITIES ... Conclusions • Paper argued that RTOs should develop should develop two systemic capacities: structural openness and fluidity & horizontal and pervasive anticipatory culture • Organisation: a continuum of past, present and future knowledge • Towards a future-oriented parallel innovation model at VTT • Contribution of roadmapping to the building of systemic capacities • Knowledge spaces in an RTO – Technology space; Social / actor space; Strategic space; Visionary space • Roadmap scopes – Singular • Single technology -> action steps • Single organisation -> practical conclusions – Systemic • Business perspective -> business decisions • Policy perspective -> policy conclusions • Examples: Building Service roadmap and SSB network roadmap