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Share Your Knowledge

Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11 8/13/11

What is a team?

 http://mizas.net/?attachment_id=20 First Definition: “A

team

is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals.”

humanresources.about.com/od/teambuilding/f/teams_def.htm

What is a team?

 Second Definition: “A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable. (Katzenbach and Smith, 1993)” http://tlt.its.psu.edu/suggestions/teams/about/definition.html

“Tuckman’s Model of Team Development”



“

http://www.practical-management-skills.com/what-is-teamwork.html

http://www.practical-management-skills.com/what-is-teamwork.html

Storming Forming http://www.jot.fm/issues/issue_2007_05/column4/ Norming Performing Performing http://www.beechwoodschool.org/school/news_and_events.html

Three types of teams

   flickr.com

“Functional or departmental teams:

Groups of people from the same work area or department…” (Heathfield, n.d.).

“Cross-functional teams:

Groups of people who are pulled together from across departments or job functions…” (Heathfield, n.d.).

“Self-managing teams:

Groups of people who gradually assume responsibility for self-direction…” (Heathfield, n.d.).



Internal Revenue Service (IRS) Teams

Taxpayer Compliance Teams      Exempt Organizations Team Examination Program (TEP) (Functional)  IRM 4.75.29

Employee Plans Team Audit (Functional)   EPTA Program Business Unit-Exams Compliance/Coordination Teams (Cross functional)  APA Teams Criminal Investigations (CI) Teams (Cross functional & self managing)  Partner/collaborate internally and with other federal agencies (e.g. FBI)   CI Fraud Detection Centers (FDC) with TAS: Questionable Refund Detection Team (QRDT) Partner with State & City (e.g. local police) to catch tax evaders (McCarty, May 18, 2011) Volunteer Income Tax Assistance (VITA) (Cross functional & self managing)   AIM-IRS Specialty Team to assist low income taxpayers (Miller, Jan. 29, 2010) AIM-IRS sends a collaborative team to help at various VITA sites

   

Internal Revenue Service (IRS) Teams (Continued)

Top Management Team  Executives of IRS Workplace Improvement Teams   Engagement Team Quality Team Affinity Organization AIM-IRS  Community Services Committee  Dream Team (Atlanta Chapter) comprised of AIM, MOS & ASPIRE Safety & Environmental Teams   IRS Environmental Team Safety Teams   Business Unit: Modernization Information Technology Services (MITS)  IRS Computer Security Information Response (CSIRC) Team  MITS partners with Physical Security & Emergency Preparedness (PSEP) use Lean Six Sigma Business Unit-Agency Wide Shared Services (AWSS)  Real Estate & Facilities Management (REFM) partner with PSEP  Use Lean Six Sigma & Subject Matter Experts (SMEs) specialty or partner teams

Effective teams are productive

 http://www.123rf.com/photo_8686153_enhancing-productivity-in-the-business-office-art.html

Effective Teams master teamwork by doing the following:      Performing high Enhancing productivity Making an impact Meeting goals  Timely Getting results   Within budget By or before deadline

What is Teamwork?

http://www.mgcpuzzles.com/mgcpuzzles/corporate_ideas/index.htm

 Teamwork consists of tasks assigned to a team and the teammates collaborative efforts on a project or toward common goals.

Teamwork share your knowledge

http://www.mgcpuzzles.com/mgcpuzzles/corporate_ideas/index.htm

  Teamwork works best   With common goal (s) Willingness to collaborate Sharing knowledge   Appropriately  Helps others & you Inappropriately  Causes confusion rubisara.wordpress.com

Share ideas:

http://money.cnn.com/popups/2006/biz2/crowdcasting/index.html

Teamwork Pro & Exercises

    Others on your side  Win, win situation Exercise 1 Exercise 2 Exercise 3

Teamwork Sharing Knowledge Recap

     Team definition Team development Types of teams Teamwork definition Teamwork is best when shared appropriately High Performance Team: When you share everyone wins http://www.the-happy manager.com/characteristics-of effective-teamwork.html

Questions?

 Thank you for attending Teamwork: Share Your Knowledge. This ends our presentation are there any questions?

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         

References

Team definition. Retrieved July 23, 2011 from http://humanresources.about.com/od/teambuilding/f/teams_def.htm

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Team definition. Retrieved July 23, 2011 from http://tlt.its.psu.edu/suggestions/teams/about/definition.html

.

IRS.gov. (2011, May 5). EP team audit (EPTA) program. Retrieved July 23, 2011 from http://www.irs.gov/retirement/article/0,,id=129221,00.html

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IRS.gov. (n.d.). “IRS Rounds Out Top Management Team.” Retrieved July, 23, 2011 from http://www.irs.gov/pub/irs drop/ir99-103.pdf. IRS Environmental. (2011, Jul. 5). The IRS environmental. Retrieved on July 23, 20011 from http://www.irsenviro.com/team.htm

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IRS.gov. (n.d.). Part 4. Examining process. Chapter 75. Exempt organizations examination procedures. Section 29. Exempt organizations examination program procedures (cont. 1). Internal Revenue Manual-4.75.29 Exempt organizations team examination program.

Internal Revenue Manual

. Retrieved July 23, 2011 from http://www.irs.gov/irm/part4/irm_04-075 029-cont01.html

.

IRS.(2011, Mar. 18). McCarty, C. I-Team: Metro teams with IRS to target pimps. Retrieved July 23, 2011 from http://www.8newsnow.com/story/14265088/i-team. IRS.gov. (2011, May 24). APA teams: Issue/industry coordination teams. March 2011. Retrieved July 23, 2011 from http://www.irs.gov/businesses/corporations/article/0,,id=211643,00.html

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Miller, S. (2010, Jan. 29). IRS teams with nonprofits to prepare taxes.

South Florida Business Journal.

Retrieved July 23, 2011 from http:// www.bizjournals.com/southflorida/blog/giving_guide/2010/01/irs_teams_with_nonprofits_to_prepare_taxes.html

. IRWeb. 13.1.10.9 Accounts in criminal investigations (CI). Internal Revenue Manual.Retrieved July 23, 2011 from http://serp.enterprise.irs.gov/databases/irm.dr/current/13.dr/13.1.dr/13.1.10.dr/13.1.10.9.htm.