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Cat Food and Dancing Kangaroos Tips and Tricks for Local Search Optimisation London Book Fair Earls Court, April 2013 © 2013 Booksellers Association What does this number mean to you? 8 Point Checklist for Local Search What is this? • • • • • • • Cat Food? Premium Cat Food? High Quality Pet Food? Organic Cat Food? Diabetic Cat Food? Low Fat Cat Food? Top Notch Cat Nosh? ‘Storage containers’ Office archiving? Kitchen boxes? Moving house? 1. Close your ‘Keyword Gap’ • Primary keywords and combinations. Pick your Top 10. – ‘Indian Restaurant’, ‘Indian take away ’, ‘Curry houses’, ‘Tandoori curry’, ‘ Indian food’, ‘Low carb Indian Food’, ‘Balti curry’ • Tools (some free, some paid) – Google Adwords, Trellian (Keyword Discovery), Wordtracker, Market Samurai • Monitor variations – Google Analytics – focus on (a) traffic and (b) conversion – Google Alerts (Feedly, Talk Walker, Mention……) – Twitter #hashtags – Eyes and Ears http://soovle.com Google Alerts Twitter ‘#hashtags’ What are you selling today? © mirror.co.uk 2. Keep your website in synch • Business Details – Prominent Phone Number and Business Name & Address / Location – Make your Descriptions descriptive (<160 characters and unique to each page!) • Do the SEO basics – Keywords, Titles, Headings, Internal Links – use your keywords – Clear Signposts and Calls to Action (‘C2A’) • Content – Focus, focus, focus…… – Match to your keywords © Lion & Unicorn Books When did you last change your window display? 3. Optimise your Google+ Local Page • Claim your page and manage the content – It may have been ‘set up for you’ i.e. ‘without your knowledge’ – Address and phone number mark it as ‘unique’ to you – Point ‘website’ to home page not an inner page – Select as many relevant categories as possible (= your keywords!!!!) – Populate with keyword rich content (but without overcooking it) – Add your logo, photos and video content • Links to competitor pages appear at the bottom of the page. Fill your profile to push them ‘below the fold’ 4. • Solicit and manage reviews Directly on Google+ or via third party sites, or own site (e.g. LouderVoice) – Yelp, Qype, Foursquare, Hive • Ask for reviews (‘Be careful what you wish for.....!!’) – Set up a specific landing page for customers to leave them – Display prominently in store, via QR code, on handouts e.g. cards • Monitor and respond to any negative comments. The response is more valuable than the problem! 5. Build your links in the local area • Build natural backlinks from other local wesbites – Strong signals of website ‘authority’ – Chamber of Commerce, Local Associations, Partner organisations, Events, Directories (Kellys, Thomson Local, Hotfrog, Applegate), Newspapers, Local ‘What’s On’, local shops and businesses • Look for sources that rank highly for your keywords – May offer free listings – Copy your competitors (negate their advantage) • “The objective is not to make your links look natural. The objective is that your links are natural”. Matt Cutts, Google Technical content, froth and ‘dancing kangaroos’ ‘Top of Mind’ ‘Optimised Content’ Know your onions Have an opinion Attract attention Join In 6. Get into local social media • Create your account / claim your page in the major networks – Facebook, Twitter, LinkedIn, YouTube • Start with the basics – Add icons to your website to your social properties, help users to share your content – Blog, based on your keywords – Share local news content and items of interest – Comment on things happening in your area – Use keywords and #hashtags and tiny URLs to linked content • When you feel comfortable – Set up Events on Facebook, videos on Youtube – Run Contests, host Hangouts (and Webinars) – Give and solicit feedback 7. Consider mobiles • Check Google Analytics for ‘Devices’ and ‘Operating Systems’ used • Responsive Design – Make sure your site is ‘mobile friendly’, or a ‘mobile specific’ version (high traffic pages) • Provide free wifi and ensure you use mobile services so customers can ‘check in’ e.g. Foursquare, Facebook • Keep your Google+ Local page up to date • Put your phone number into the Description tag to make it clickable from search engine results pages 8. Measure and adjust • • Set up Funnels, Goals and Conversion Objectives in Google Analytics Set the baseline – – – – – – – • Traffic Keywords Conversion Keywords Top Pages Traffic Sources Device Location Time of Day Measure at least every week, watch for trends and adjust as required Check your ranking (type ‘ranking tool’ into Google) • • http://www.seocentro.com/tools/search-engines/keywordposition.html http://www.searchenginegenie.com/google-rank-checker.html WSI’s ‘Voice of Digital Marketing’ Webinar Education Programme • Free series of education webinars to help BA members to get to grips with internet marketing • 1 hour sessions running monthly The webinar series: 1. 2. 3. 4. 5. 6. Moving Offline to Online Generating Targeted Traffic Search Marketing and Local Search Social Media Marketing Mobile Simplified Content, SEO and Social – the ‘Power of Three’ We’ve left time for questions at the end of the presentation Additional Resources to Help You www.wsipolarisdigital.com/booksellers Member Knowledge Centre* Opinion and Advice • Discussion Forum • Blog Education Resources • • • • Presentation slides Webinar recordings WSI Whitepapers Reports Member Offers • Special offers and discounts exclusive to members • Extra discount for participants on the Education Programme * Available via Secure Log In 20 If you have a QR code reader on your phone VODM Programme Today’s Special http://www.wsipolarisdigital.com/ booksellers/conference-signup http://www.wsipolarisdigital.com/ booksellers/strategy-guides Registration page for VODM portal http://www.wsipolarisdigital.com/booksellers/conference-signup Download Strategy Kits http://www.wsipolarisdigital.com/booksellers/strategy-guides Next webinar VOICE OF DIGITAL MARKETING EDUCATION PROGRAMME Subject: TBC Location: Webinar Date: TBC Time: TBC MAY 99 My contact details [email protected] http://www.wsipolarisdigital.com http://www.wsipolarisdigital.com/_blog/Our_Blog http://www.linkedin.com/in/noelmoriarty http://www.facebook.com/wsipolaris https://twitter.com/wsipolaris Noel Moriarty Advanced Internet Marketing Consultant National Accounts Programme Ambassador noelmori +44 (0)754 543 1020 Scan this with your mobile device to go to Noel’s LinkedIn Profile