Transcript Welcome to LT1H02N

Welcome to LT1H02N
Studying Service Sector
Management
Staff Contact Details
Module Leader:
Charles Little
SH 404
[email protected]
Office Hours: Tuesday 10:00-12:00
Lecture Aims
 To
provide an overview of the module
content.
 To
inform students of the academic
requirements of the module.
Learning Outcomes
 You
will be aware of the organisation and
structure of the module.
 You
will be familiar with the teaching and
assessment strategies to be employed on
this module.
What’s It About?

To assist and ease your transition into higher
education

To help you to develop the confidence and skills
necessary for success in higher education

To encourage students to reflect on their overall
personal and professional development
Module Aims

De-mystify the jargon of Higher Education, and
prepare students for working in an academic
setting
 Provide
a specific, subject focussed introduction
to the learning strategies students will need to
successfully study service sector management
and related subjects at Intermediate and
Advanced level, through the development of a
professional and personal reflective portfolio,
customised to the individual.(A1)
Module Aims (cont)
 Introduce
students to researching subject
material from a wide variety of sources, to
critically evaluate and apply their research
creatively in an appropriate marketing
setting.(A3)
Module Outcomes
1.
Understand how to build upon their
previous learning and develop strategies
for individual success at Intermediate
and Advanced level study in marketing
and related subjects (A1)
2. Demonstrate their ability to work in a
group with other students, using written,
oral and interpersonal skills (A1)
Outcomes (cont.)
3. Use evidence from a range of sources
and critically use information gathered to
solve problems creatively within an
appropriate ethical framework (A3)
Teaching Methodology
1
hour lecture each week
(weeks 1-8)
2
hour seminar each week
(weeks 1-11)
 Ongoing
online support
Assessment
This module will be assessed by the
following means:
 Group
presentation and report (30%)
(due Weeks 6 and 13)
 Individual
Reflective Portfolio (70%)
(due Week 13)
Presentation
This exercise is based around producing a
marketing plan for a piece of merchandise
based on a specific piece of art.
You mark will be generated by:
 a group presentation (10%)
 an individual written report (20%)
Presentation (cont)
Details of getting started on this assignment
can be found at:
 learning.unl.ac.uk/bssmquickstart
Presentations will be in week 6
Report due in week 13
Portfolio
There are two components of the portfolio
 13
tasks which must be undertaken
 a 500-800 reflective essay
Your grade will be based solely on the
essay, but all the tasks must be completed
to pass the module.
Portfolio (cont)
The required tasks are laid out in the
module booklet (p. 3, 9).
The module guide also introduces the
concept of ‘reflection’, which will also be
covered in depth in lecture 8.
HE – a brief overview
 What
is a lecture?
 What
is a seminar?
 What
is self-directed learning?
 What
does being a full-time student
mean?
What is a Lecture?
Key characteristics of lectures:
 large
groups
 teacher-led
 aim to provide you with the key
information about a topic
 lectures are only ever intended to be an
introduction to a topic
What is a Seminar?
Key characteristics of seminars:
 small
groups
 student-driven
 interactive
You need to prepare for a seminar to gain
any benefit from it!
Self-Directed Learning
University study is not just confined to formally
timetabled classes.
The most important learning will be that which you
undertake outside of this time, incl:
reading
 internet-directed learning
 Doing assessments
 study groups

Full-time Study
Being a full-time student requires a full-time
commitment!
It is expected that students will devote 3640 hours per week to study.
Any Other Questions
Do you have any other questions about
university and / or what is expected of
you?
You can ask any of the following people:
lecturers
seminar tutors
Undergraduate Centre
What do I need to do
over the next week?

Attend your seminar

Download and complete the weekly time
management sheet.

Bring a set of lecture notes to next week’s
seminar

Begin work on your ‘Tate Modern’ project