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DECISION MODELING WITH MICROSOFT EXCEL Chapter 1 Introduction to Modeling Copyright 2001 Prentice Hall Publishers and Ardith E. Baker INTRODUCTION TO MODELING Modeling Approach to Decision Making: Involves spreadsheet based management models Uses spreadsheet software such as Excel® This approach is easy for managers to use, Results in better management decisions, Provides important insights into problem. THE MODELING PROCESS Managerial Approach to Decision Making Manager analyzes situation (alternatives) Makes decision to resolve conflict Decisions are implemented Consequences of decision These steps Use Spreadsheet Modeling THE MODELING PROCESS as applied to the first two stages of decision making. Real World Management Situation Results Interpretation Symbolic World Abstraction Model Analysis Intuition Decisions THE MODELING PROCESS The Role of Managerial Judgment in the Modeling Process: Analysis Real World Management Situation Results Managerial Judgment Interpretation Symbolic World Abstraction Model Decisions Intuition THE MODELING PROCESS Decision Support Models force you to 1. be explicit about your objectives. 2. identify and record the types of decisions that influence 3. 4. 5. 6. 7. those objectives. identify and record interactions and trade-offs among those decisions. think carefully about which variables to include. consider what data are pertinent and their interactions. recognize constraints or limitations on the values. Models allow communication of your ideas and understanding to facilitate teamwork. Models allow us to use the analytical power of spreadsheets hand in hand with the data storage and computational speed of computers. TYPES OF MODELS Physical Model Characteristics Tangible Easy to Comprehend Difficult to Duplicate and Share Difficult to Modify and Manipulate Lowest Scope of Use Examples Model Airplane Model House Model City TYPES OF MODELS Analog Model (A set of relationships through a different, but analogous, medium.) Characteristics Intangible Harder to Comprehend Easier to Duplicate and Share Easier to Modify and Manipulate Wider Scope of Use Examples Road Map Speedometer Pie Chart TYPES OF MODELS Symbolic Model (Relationships are represented mathematically.) Characteristics Intangible Hardest to Comprehend Easiest to Duplicate and Share Easiest to Modify and Manipulate Widest Scope of Use Examples Simulation Model Algebraic Model Spreadsheet Model MORE ON MODELS A model is a carefully selected abstraction of reality. Symbolic models 1. always simplify reality. 2. incorporate enough detail so that • the result meets your needs, • it is consistent with the data you have available, • it can be quickly analyzed. Decision models are symbolic models in which some of the variables represent decisions that must or could be made. Decision variables are variables whose values you can control, change or set. MORE ON DECISION MODELS Decision models typically include an explicit performance measure that gauges the attainment of that objective. For example, the objective may be to maximize profit or minimize cost in relation to a performance measure (such as sales revenue, interest income, etc). In summary, decision models 1. selectively describe the managerial situation. 2. designate decision variables. 3. designate performance measure(s) that reflect objective(s). BUILDING MODELS To model a situation, you first have to frame it (i.e., develop an organized way of thinking about the situation). A problem statement involves possible decisions and a method for measuring their effectiveness. Steps in modeling: 1. Study the Environment to Frame the Managerial Situation 2. Formulate a selective representation 3. Construct a symbolic (quantitative) model BUILDING MODELS 1. Studying the Environment Select those aspects of reality relevant to the situation at hand. 2. Formulation Specific assumptions and simplifications are made. Decisions and objectives must be explicitly identified and defined. Identify the model’s major conceptual ingredients using “Black Box” approach. BUILDING MODELS The “Black Box” View of a Model Decisions (Controllable) Parameters (Uncontrollable) Model Performance Measure(s) Consequence Variables BUILDING MODELS 3. Model Construction The next step is to construct a symbolic model. Var. Y Mathematical relationships are developed. Graphing the variables may help define the relationship. Var. X To do this, use “Modeling with Data” technique. MODELING WITH DATA Consider the following data. Graphs are created to view any relationship(s) between the variables. This is the first step in formulating the equations in the model. CLASSIFICATIONS OF MODELS Decision making models are classified by the business function they address or by the discipline or industry involved. Classification Examples Business Function Finance, Marketing, Cost Accounting, Operations Discipline Science, Engineering, Economics Industry Military, Transportation, Telecommunications, Non-Profit Time Frame One Time Period, Multiple Time Periods Organizational Level Strategic, Tactical, Operational Mathematics Linear Equations, Non-Linear Equations Representation Spreadsheet, Custom Software, Paper and Pencil Uncertainty Deterministic, Probabilistic DETERMINISTIC AND PROBABILISTIC MODELS Deterministic Models are models in which all relevant data are assumed to be known with certainty. can handle complex situations with many decisions and constraints. are very useful when there are few uncontrolled model inputs that are uncertain. are useful for a variety of management problems. are easy to incorporate constraints on variables. software is available to optimize constrained models. allows for managerial interpretation of results. constrained optimization provides useful way to frame situations. will help develop your ability to formulate models in general. DETERMINISTIC AND PROBABILISTIC MODELS Probabilistic (Stochastic) Models are models in which some inputs to the model are not known with certainty. uncertainty is incorporated via probabilities on these “random” variables. very useful when there are only a few uncertain model inputs and few or no constraints. often used for strategic decision making involving an organization’s relationship to its environment. ITERATIVE MODEL BUILDING DEDUCTIVE MODELING Models Models Model Building PROBABILISTIC MODELS DETERMINISTIC MODELS Process Models Models INFERENTIAL MODELING ITERATIVE MODEL BUILDING Deductive Modeling focuses on the variables themselves before data are collected. variables are interrelated based on assumptions about algebraic relationships and values of the parameters. places importance on modeler’s prior knowledge and judgments of both mathematical relationships and data values. tends to be “__data poor_” initially. Inferential Modeling focuses on the variables as reflected in existing data collections. variables are interrelated based on an analysis of data to determine relationships and to estimate values of parameters. available data needs to be accurate and readily available. tends to be “data rich” initially. MODELING AND REAL WORLD DECISION MAKING Four Stages of applying modeling to real world decision making: Stage 1: Study the environment, formulate the model and construct the model. Stage 2: Analyze the model to generate results. Stage 3: Interpret and validate model results. Stage 4: Implement validated knowledge. MODELING AND REAL WORLD DECISION MAKING Management Modeling Term Lingo Formal Definition Example Decision Variable Lever Controllable Exogenous Input Quantity Parameter Gauge Uncontrollable Exogenous Interest Rate Input Quantity Consequence Variable Outcome Performance Measure Yardstick Endogenous Output Variable Endogenous Variable Used for Evaluation (Objective Function Value) Investment Amount Commissions Paid Return on Investment