Transcript Training
Reducing Total Cost of
Ownership (TCO)
Mike Chon
AM Computers
What you will learn
How to lower your TCO by:
– Using Private Virtual Network instead of
expensive dedicated telecommunication circuits
– Minimizing downtime through server clustering
and organized disaster recovery procedure
– Proactively monitoring for impending problems
Topics demonstrated
Live demonstration of Great Plains
Dynamics accounting software through
Virtual Private Networking (VPN)
Live demonstration of Citrix WinFrame
over the Internet
Proactive monitoring of PCs with Intel
LanDesk
What is TCO?
Total Cost of Ownership (TCO) is defined
as all of the possible costs incurred in the
life cycle of a workstation, from acquisition
to disposal.
Statistics puts the Total Cost of Ownership
in business computing in a range between
$7k-$13k per computer per year.
TCO and its seven factors
Hardware Acquisition
Software Acquisition
Installation
Training
Support
Maintenance
Infrastructure
17%
7%
4%
7%
21%
7%
36%
What is TCO, continued
During the computer’s lifecycle, the cost of
managing and supporting a computer and its
users is far greater than the cost of the
computer itself.
Due to the difficulty in measuring the TCO
it is often neglected in purchasing decisions.
Key factors in reducing TCO
Standardization
Centralization
Automation
Standardization
Use a uniform platform, system
configuration, and software packages
Standardize software installation options
and settings
Y2K Date setting
Standardization, continued
Reducing the number of vendors lowers
procurement cost, minimizes system
integration and support costs, and reduces
training requirements
Reduces downtime and troubleshooting
time by providing a baseline to work from
Centralization
Reduces management cost by allowing the
systems administrator to manage the
network from one location
Set group policies to eliminate user
tampering with system configuration and to
increase security
Centralization, continued
Set roaming profiles to increase
productivity
– Enable capability to swap computers
Proactively monitor the network for
problems before they harm productivity.
Automation
Important to get updated virus definitions
and to upgrade to latest virus engines
Not enough just to have anti-virus software
Consistent settings in the workstations
through login scripts
Reduce costs by cutting down time to roll
out software
Saves money in the future by maintaining
standardization
Minimize Downtime
Server Clustering
Organized Disaster Recovery Procedure
– Reduce time to restore a system from backup in
the event of hard drive crash
Minimize Communication
Costs
Virtual Private Network (VPN)
– is a private data network that instead of
dedicated lines uses the Internet to establish
secure tunneling between computers
– WAN
– Outside sales
– Traveling Executives
Virtual Private Network
VPN Cost Comparison Table
Dedicated 56k line
Rohnert Park to
Herndon, VA
$1200/month
used to connect to
remote office
VPN DSL 384k
Six times faster
$500/month
used to connect to
Internet. Connect
outside sales and
traveling executives
Savings
– at least $800/month
Citrix WinFrame
Remote Terminal Server supporting low
speed connections
Allows multiple people to use a single
Windows NT Server simultaneously
Reduces the need for expensive fast lines
Summary
Support
Maintenance
Infrastructure
Improve service and support
– Standardization
– Centralization
– Automation
AM Computers
Our goal is to help you reduce your TCO
– recycle capital investment in equipment
We help you plan
We have developed automation techniques
for all major anti-virus software on the
market
We have developed centralization methods
for many desktop applications such as
Outlook, Netscape, and AutoCAD
AM Computers
We are an Internet Service Provider.
– You will benefit from our inside knowledge of
both the telecom and the computing sides of
WAN, VPN, and Internet services
Reducing TCO
Copyright 1998 by AM Computers
1040-B N. Dutton Ave, Santa Rosa, CA
1-800-579-2018 (707) 579-2010
http://am.net