Transcript Marketing Job Seekers with Non

Customized Employment
Institute for Community Inclusion
www.communityinclusion.org
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Video: Customized
Employment
Produced by Visions Unlimited Productions, Inc.
© 2004 Tennessee Customized Employment
Partnership
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Funded under a grant/contract supported by the
Office of Disability Employment Policy of the
U.S. Department of Labor, #E-9-4-1-0079
The opinions contained in this publication are
those of the grantee and do not necessarily
reflect those of the U.S. Department of Labor.
Customized Employment:
The Concept
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Traditional job search methods do not meet the
needs of all
CE offers a chance for a job to fit who we are &
what we have to offer
Customization: everyone customizes aspects of
their job to meet their needs
CE provides an advantage for any job seeker with
a complex life
Diverse Populations
-Displaced
homemakers
-Ex-offenders
-Welfare recipients
-Youth/Older workers
-People with disabilities
-Veterans
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Complex Lives
- Low literacy
- Poverty
- Language barriers
- Cultural differences
- Lack of skills/work hx
- Child care needs
- Homelessness
Effective Practices for People with
Disabilities Expanded
Rockville, MD using the Customized Employment
Strategies with Vets
Fairbanks, AK integrating Customized Employment
Model with DPA Recipients (ATAP)
Knoxville, TN applying Customized Employment
Strategies with Youth Transitioning from High School
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Taking a job “off the rack” doesn’t
always result in a good fit
Job descriptions can be
customized to fit the
contributions of a job seeker
with the task needs of an
employer
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Principles of Customized
Employment
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Exploratory time with individual is primary
source of information regarding skills,
abilities, interests
Job seeker’s preferences and contributions
drive the planning process
Blending of services and supports (WFD,
public & private partners)
Employer voluntarily negotiates job
duties/expectations
How Do We Know It When We
Have It?
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Personalized job description or expectation
Individual makes tangible contributions
Strategies used to tailor job description
Individually designed services and supports
are provided
Individual has choice and control over
funding usage
How Do We Know It When We
Have It?
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The Customized Employment
Process
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Tools of Customized Employment
Discovery
Profile
Portfolios
Planning Meeting
Task List
Employer
Negotiations/Proposal
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Creating a Profile for Job Development
Entails:
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A process of exploration for the individual and the employment
specialist
Outlining the individual’s strengths, interests and needs
Individual’s determination of work goal/direction
The individual determines who is involved in the job
development process
The profile includes the following;
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Who the individual is and wants to be
A plan for job development
Exploration
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The Discovery Process
The individual expresses their dreams, goals,
personal preferences, life experiences and needs
regarding employment
The individual decides who will participate in creating
their profile (family, service providers, school
staff..etc)
The individual is the primary source of information,
with other participants providing ideas and
suggestions
Information can be gathered one-on-one or in group
meetings, as formally, or informally as the individual
requests
Exploration
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Additional information about life experiences is gathered through
observation
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Career exploration
Additional training/skills building
Job support needs such as job coaching, travel training, counseling
Accommodations such as assistive technology, ASL interpreters,
modification of hours, duties..etc
Concerns and questions regarding the impact of working on Social
Security benefits should be discussed
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Visit the individual in their home, work and social environments
Needs related to the identified goals should be discussed
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The Discovery Process
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Benefits Planning Assistance and Outreach Programs
Project Impact (MRC)
Beneplan (Resource Partnership)
Employment
Options
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Based on the Discovery process, an
individual may determine that selfemployment is their career path of choice
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SelfEmployment
Microenterprise/small business development
Resource Ownership
SBA, SCORE and other resources available
Vocational
Profile
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For others, we develop a plan of action for job
development
The plan should include
– A task list proposal for employers
– Potential employers to contact
– Personal and professional network contacts
– Outlines roles and responsibilities of all
– Sets timeframes and points for evaluation of
progress
Additional Needs and Resources
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Career Exploration:
– Workshops at career centers and other facilities
– Informational interviews and tours
– On-site interviews with employers at career centers
– Informal conversations through networking
– Internet information
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Training and Skill building:
– Workshops at career centers and other facilities
– Classes at educational facilities, Adult Ed. Programs,
specialized programs
Employer
Negotiations
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Get to know the employers identified through the
planning process
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Arrange informational interviews to learn about
the business and how it operates
Assist them in identifying needs they have
Build long term relationships with employers
Learn how to “talk their talk”
Negotiating with Employers
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Key to customized employment is negotiating
opportunities for individuals based on their
expressed goals
Once you know the employer and how their
business operates you can look for ways in
which your service and the job seeker can
benefit the business by improving operations
or increasing profits
Negotiating with Employers
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For some individuals, based on their skills and
experience, the employer will immediately see the
benefit of hiring them to perform a particular job
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But the individual may still need assistance
– Learning how to present and represent
themselves to employers during the job search
process
– Organizing their job search activities
– Building their skills and experience to reach their
goals
Negotiating with Employers
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For other individuals, the employer will need assistance in
understanding how the they can contribute to that business by
performing particular tasks-this may include negotiating any of
the following;
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The responsibilities of the position as listed in the job
description
The time, hours, and location of the job in question
The support strategies and supervision the individual will
need
Productivity and outcome expectations
Options to Customize a Job
Description
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Job Carving-A job description is created by
modifying an existing job description, it will contain
one or more, but not all of the tasks from the original
description
Job Creation-A new, individualized job description is
created that fit the employers needs and the
individuals skills and interests
Job Sharing-Two or more people share the tasks
and responsibilities based on each of their strengths
Employers’ Benefit from
Customization
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Work gets done faster or more precisely
Employees become more productive
Profit increases
Work can be reorganized to flow better
Overburdened employees can be relieved
Operations become more efficient
Ongoing Supports
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Customized Employment includes making
employment supports available. They assist the
individual in preparing for, obtaining, and maintaining
employment.
The type of supports, and methods used will be
unique for each individual
Consider the following;
– Use what’s already in the workplace
– Adapt what is in the workplace
– Supplement what is in the workplace
Customized Employment in Action!
Doreen
Bo
Jacob
Ramon
Alvin
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Jacob: Job Creation in Alaska
Jacob's job with a
local moving
company was
created through
negotiations
between his
employer and
staff with the
Juneau Job
Center
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Ramon: Carved Job in
Maryland
Ramon achieved
a customized
position with a
local dentist by
working with a
career specialist
from the
Montgomery
Works One-Stop
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Bo: Vending Machine Owner in
Indiana
Through a collaborative
effort between the
Indianapolis PIC’s
Customized Employment
Project, the DVR, and
transition services at his
local high school, Bo is
self-employed as a
vending machine owner.
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George: Carved Job in Georgia
After exploring
George’s interest in
working with children,
helping others, and
being active in the
community, the public
school system carved
a Special Ed Aide
position, tapping into
his skill sets.
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Alvin’s Tooling Design Biz:
Alabama
Alvin owns his own
engineering support
service business, a
goal that he
achieved through
the Easter Seals of
Central Alabama
ACE Micro-Enterprise
Program
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www.cadtooling.net/
Joey: Maryland
Joey’s position was
created with the local
retail clothing store. His
school, his employer, and
a career specialist from
the Maryland CEP
worked together with
Joey to fund services and
customize the job.
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Doreen’s Pet Grooming: Montana
Doreen was able to
access the Cut Bank
Job
Service/Workforce
Center in Montana,
which helped her to
establish her own
dog grooming
business.
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Here I Am!
Representation to Employers
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The Resume
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A great tool for many people
Resume representation not always the best
option
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Gaps in work history
Numerous jobs
Lack of work history
Non-readers
ESL issues
Alternate Options
 Portfolio
 Web
site
 CD Portfolio
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