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THE ART & SCIENCE OF PRIVATE LABEL PRICING W. FRANK DELL II, CMC OCTOBER, 2003 AGENDA INTRODUCTION ISSUES & DIFFERENCES PRICING APPROACH DELLMART & COMPANY 2 Objectives Provide an understanding of Private Label Identify common pricing mistakes Present a better approach DELLMART & COMPANY 3 The Starting Point Product 1830 - Brooks Brothers 1890 - Kroger / A & P Packaging National Brand DELLMART & COMPANY Private Label 4 Private Label - USA Initiated by – Necessity – Pride Lower priced commodities – Second tier quality – Second tier packaging Follow the Brand’s lead DELLMART & COMPANY 5 Sales by Channel $50.0 $45.0 $40.0 $35.0 $30.0 Billions $25.0 $20.0 $15.0 $10.0 $5.0 $0.0 Drug Supermarket 1998 1999 Mass Merchants exceed $7B DELLMART & COMPANY 2000 2001 2002 Year 6 Private Label Share 25.0% 20.0% 15.0% Dollars Units 10.0% 5.0% 0.0% 1995 1996 DELLMART & COMPANY 1997 1998 1999 2000 2001 2002 7 Top Categories - Sales CATEGORY SALES 1. Milk $6,500.0 2. Fresh Bread & Rolls $2,300.0 3. Natural Cheese $2,000.0 4. Fresh Eggs $1,700.0 5. Ice Cream / Sherbet $1,100.0 6. Carbonated Beverages $ 848.5 7. Vegetables $ 746.6 8. Fz Plain Vegetables $ 702.0 9. Rfg Juice/Drinks $ 633.3 10. Sugar $ 628.0 DELLMART & COMPANY 8 Top Items - Growth ITEM 1. Non-Carbonated Water 2. Fz Orange Juice Concentrate SHARE 7.2% 16.9% 3. Tomato Paste/Sauce/Puree 3.5% 4. Rfg Orange Juice 5.5% 5. White Granulated Sugar 6. Tomato Paste/Sauce/Puree 7. Rfg Butter 8. Cream Cheese & Spread 20.7% 1.9% 16.0% 1.1% 9. Evaporated/Condensed Milk 17.2% 10. Dry Macaroni & Cheese Mix 1.1% DELLMART & COMPANY 9 External Drivers Channel Blurring DELLMART & COMPANY Consolidation 10 Internal Drivers Gross Margin DELLMART & COMPANY Competitive Sameness 11 Private Label Response DELLMART & COMPANY 12 AGENDA INTRODUCTION ISSUES & DIFFERENCES PRICING APPROACH DELLMART & COMPANY 13 Retailer’s Goals High Low • Gross Margin • Quality Ratio • Price Image DELLMART & COMPANY 14 CONSUMERS PERSPECTIVE Recall up to 200 item prices Frequently purchased items High consumables Translates to 500 1,000 items creating the retailer’s price image DELLMART & COMPANY 15 Observation Much of retail pricing seems to be follow the leader Not unlike a dog chasing its tail DELLMART & COMPANY 16 Private Label Not Comparable Differences – Manufacturer – Formula – Size – Positioning – Packaging Excludes commodities DELLMART & COMPANY 17 Low Prices Not The Answer CATEGORY Breadcrumbs Carb. Beverage Popcorn Short. & Oils DELLMART & COMPANY SHARE GM% RETAIL NB 90.6% 18.0% $2.17 PL 9.4% 26.5% $1.03 NB 92.4% 12.6% $2.13 PL 7.6% 14.5% $1.05 NB 84.7% 23.5% $2.81 PL 15.3% 47.0% $1.32 NB 78.2% 24.8% $4.60 PL 21.8% 34.7% $2.23 18 Price Elasticity 10 9 8 7 6 Theory Reality 5 4 3 2 1 0 $1.00 $1.25 $1.50 $1.75 $2.00 $2.25 $2.50 $2.75 $3.00 DELLMART & COMPANY 19 Retail Price & Space Interrelated 8 7 6 5 Price Space 4 3 2 1 0 2 3 DELLMART & COMPANY 4 5 6 7 8 20 Private Label Price Discount CHAIN DISCOUNT Safeway 18% Kroger (Ralphs) 22% Ahold (Stop & Shop) 22% Albertson’s (Jewell) 23% Wal-Mart 25% Delhaize (Hannaford) 27% Safeway (Dominick’s) 28% Price Chopper 30% Source: Supermarket News DELLMART & COMPANY 21 Channel Pricing Strategies Gross Margin 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% S Market Center Club FB FB DELLMART & COMPANY PL SB SB SB 22 AGENDA INTRODUCTION ISSUES & DIFFERENCES PRICING APPROACH DELLMART & COMPANY 23 Not Just One Private Label Commodity (sugar) Alternative (soup) Gourmet/Super-premium (cookie) Natural/Organic (juice) Unique (Trader Joe’s) DELLMART & COMPANY 24 Retail Strategy Location Selection Serv ice Display Price Decor DELLMART & COMPANY 25 Category Role Destination - To be the primary category provider and help define the retailer as the store of choice by delivering consistent, superior target consumer value. Routine - To be one of the preferred category providers and help develop the retailer as the store of choice by delivering consistent, competitive target consumer value. DELLMART & COMPANY 26 Category Role (Cont.) Occasional/Seasonal - To be a major category provider, help reinforce the retailer as the store of choice by delivering frequent, competitive target consumer value. Convenience - To be a category provider and help reinforce the retailer as the store of choice by delivering good consumer target value. DELLMART & COMPANY 27 Category Strategy Strategies Characteristics Traffic Building - High share, frequently purchased, high % of sales Transaction Building - Higher Ring-up, impulse purchasing Profit Contribution - Higher Gross Margin, turns Cash Generating - Higher turns, frequently purchased Excitement Creating - Impulse, lifestyle oriented Image Creating - Frequently purchased, highly promoted, impulse, unique Turf Defending - Used to draw customer base DELLMART & COMPANY 28 Pricing Philosophy Hi Lo EDLP Velocity – Faster selling priced lower than slower Size – Larger sizes priced lower than smaller Flavor/Pattern – Priced as group DELLMART & COMPANY 29 Understand The Category Purchase frequency Solo, multiple or joint purchase Competition – Inside store – Outside store DELLMART & COMPANY 30 Product Factors TYPE QUALITY PACKAGING Commodity = = Alternative = = Gourmet + + Organic = + Unique NA + DELLMART & COMPANY 31 Set Item Objective 35.0% 30.0% 25.0% 20.0% Current Target Category 15.0% 10.0% 5.0% 0.0% DELLMART & COMPANY Share 32 Honest Assessment Product quality Product performance Packaging Retail space allocation DELLMART & COMPANY 33 Honest Value Determination VALUE = DELLMART & COMPANY PRICE QUALITY 34 General Private Label Pricing QUALITY DISCOUNT 11 10% 10 15% 9 15% 8 17% 7 20% 6 Discontinue DELLMART & COMPANY 35 Commodity $2.50 $2.00 $1.50 Lead-NB PL-Low PL-Target NB $1.00 $0.50 $0.00 DELLMART & COMPANY Price 36 Alternative $2.50 $2.00 $1.50 Lead-NB PL-Low PL-Target NB $1.00 $0.50 $0.00 DELLMART & COMPANY Price 37 Gourmet $2.00 $1.98 $1.96 $1.94 Lead-NB PL-Low PL-Target NB $1.92 $1.90 $1.88 $1.86 $1.84 DELLMART & COMPANY Price 38 Organic $2.10 $2.05 $2.00 $1.95 Lead-NB PL-Low PL-Target NB $1.90 $1.85 $1.80 $1.75 $1.70 $1.65 DELLMART & COMPANY Price 39 Unique $2.00 $1.95 $1.90 PL-Low PL-Target $1.85 $1.80 $1.75 $1.70 DELLMART & COMPANY Price 40 Summary Art Science Strategy Tactics Design Assessment Share Objective Retail Space Price Point DELLMART & COMPANY 41 DELLMART & COMPANY 42 W. Frank Dell II, CMC President DELLMART & Company 125 Hardesty Road Stamford, CT 06903 USA Tel: 203-968-8609 Fax: 203-968-8613 e-mail: [email protected] DELLMART & COMPANY 43