Transcript MSHA Performance Analysis Briefing Report Presentation

MSHA
Underground Coal Mine Supervisor
-Needs AnalysisJoe Breighner
Allison Czapracki
Tangie Gray
Rashmi Jain
Abi Jones
November 6, 2006
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Background
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In 2004 58.3% of coal miners
were above the age of 45
In 2004, 3.4% of coal miners
were under the age of 25
Coal mine positions expected to
increase by 10,000 over 20 years
“[The mining industry] will need to replace a major portion, approximately
50% of the underground coal mining workforce in the next 5 to 7 years.”
Bruce Watzman, V.P. Safety, Health and Human Resources for the National Mining Association
Background
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Contributing factors to personnel shortage
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Diminishing pool of human resources
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Ever-changing production methods
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Increasing high technology environment
“How these skills will be gained in advance of
employment is a continuous challenge,”
Bruce Watzman
Mine Safety & Health Administration’s (MSHA)
challenge: Formalize underground coal
mine supervisor training program
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Needs Assessment
The needs assessment involves:
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Understanding and taking ownership of the
2005/2006 immersion team’s formal needs
assessment.
Revising, updating, and extending the goals to
match new ideas and constraints.
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Desired Performance
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MSHA
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Mission Statement: “to administer the provisions
of the Federal Mine Safety and Health Act of 1977
(Mine Act) and to enforce compliance with
mandatory safety and health standards as a
means to eliminate fatal accidents; to reduce the
frequency and severity of nonfatal accidents; to
minimize health hazards; and to promote
improved safety and health conditions in the
Nation's mines.”
Provide training resources appropriate to the
needs of miners and mine supervisors.
Desired Performance
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Coal Mines
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Maintain an experienced workforce capable of performing job tasks
safely and efficiently.
Miners and Mine Supervisors
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Mine supervisors would possess good overall knowledge of the
mining processes:
 Safety Issues
 Regulations
 Technical Skills (e.g. ventilation, roof control, etc.)
 Management Skills
 Organizational Skills
 Logical thinking / Problem solving
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Mine supervisors would possess the ability to communicate
effectively and develop a good rapport with co-workers
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Mine supervisors would be able to respond appropriately and
competently during emergencies and unusual situations
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Current Performance
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Workforce
 Shortage of adequate supervisors or potential supervisors.
Training
 Mentoring and OJT training are the preferred training
methods in use.
 Technology framework is in place for training delivery
(internet access, Workforce Connections)
 Desire for foreman to possess strong management skills is
growing.
 JTA creation, on per mine basis, presents powerful training
tool.
 Smaller mines are using outside resources to deliver training.
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Gap Analysis
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The current mining workforce is aging at a rate faster than it can
fully train new section foremen. This impact can be attributed to
a dramatic industry-wide reduction in hiring during the 1980's,
which means that over half of the mining workforce (58.3%) is
above the age of 45. As this body of the workforce retires over
the next 10 years, current section foremen may be replaced by
less experienced coal mine personnel.
Mine fatalities are increasing.
Few mine supervisor training programs are available, and most
of those are of limited scope and/or only address the mine
supervisor certification exam.
Current training programs are mostly On The Job (OTJ).
Many smaller mines do not have formal training programs.
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Priorities
The 2006/2007 MSHA Immersion Team interviewed Jeffrey
Duncan, Director of Educational Policy and Development for
MSHA, at the 2006 TRAM Conference in Beaver, WV. He
confirmed the revised design approach presented by our team,
as well as provided additional insight into upcoming MSHA
training initiatives. The following tasks will be completed by the
2006/2007 GMU Immersion Team:
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The development of course lessons with learning
outcomes/objectives representative of eight job skill
areas as defined by SME interviews.
Presentation of six JTAs in multiple views.
Content delivery through Workforce Connections.
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Learner & Environment
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Learner
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Miner
Mine Supervisor
1-3 years of underground experience
Key Environment Questions
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Where will the product be used?
What are the physical characteristics of
each location (space, lighting, etc.)?
What is the lifespan of the project?
Who will manage and monitor the product
after implementation?
Learner & Environment
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What about the environment:
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Computer requiremnents
Browser
Patterns of use
Distribution
508 Compliance
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Task Assignment
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Modules
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JTAs
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Scenario content
Associated media files
Appropriate views
View building
Content repository/delivery
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Workforce Connection building
Team site building
Agenda
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Background
Needs Assessment
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Desired Performance
Current Performance
Gap Analysis
Priorities
Learner & Environment
Task Assignment
Conclusion
Conclusion
Thank You
Joe Breighner
Allison Czapracki
Tangie Gray
Rashmi Jain
Abi Jones