Transcript Bild 1 - PMI Central Ohio Chapter
Project Management Leadership
By leadership we mean the art of getting someone else to do something that you want done because he wants to do it.
- Dwight D. Eisenhower
You manage things, you lead people.
- Grace M. Hopper
If your actions inspire others to dream more, learn more, do more, and become more, you are a
leader. - John Quincy Adams
Before you are a leader, success is all about growing yourself. When you become a leader,
success is all about growing others.“ – Jack Welch
Leadership is getting your team to accomplish a lot more than they ever could through management alone You do not lead by hitting people over the head — that's assault, not leadership."
— Dwight D. Eisenhower
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Items for Discussion
The Team Set an example Take an interest Communicate the mission Always have a plan Counselors/advisors • • • • • • • • • Take risks Don’t neglect Details Reinforce your position You can’t please everyone Accept blame, give praise Stay calm Don’t micromanage Leadership traps Public Speaking 10/24/2014 © Sogeti
I will also talk about really cool movies and books that teach leadership
The Team
• • • • Take care of the team, the team takes care of the mission If someone on your team has a problem, you have a problem Give your team the resources they need to get the job done The moment your team members stop coming to you with their problems is the moment you’ve stopped leading them ( Colin Powell )
Take care of your team, the team will take care of the mission
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Take an Interest in Your Team
• • • Get to know your team members – beyond their name and role Try to identify with team members – shared interest Build a relationship based on trust and mutual respect – take care of them, they will take care of you 10/24/2014
This is the magic elixir in Dale Carnegie’s “How to Win Friends and Influence People” – The hard part is doing this while being sincere and not becoming too familiar
© Sogeti
Set An Example For the Team
• • • • scrutinized Be professional while under microscope (meeting management, dress and appearance, watch your language, etc) Setting a good example helps build credibility with team members Display attributes of a positive leader – character, integrity, good work ethic, responsible, caring, 10/24/2014
How people perceive you determines the image they make of you and if They will be good followers. Especially in the beginning phases of an engagement.
© Sogeti
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Communicate the Mission
Everyone on the team should know what they are working toward Constantly Reinforce the team’s objective Everyone should know how their duties and responsibilities contribute to the project’s objectives 10/24/2014 © Sogeti
Not knowing what they are working towards can be frustrating to the team
Always Have a Plan
• • • • Make sure everyone on your team knows what the plan is (targets, dates, scope, etc.) Communicate your plan Reinforce the plan Follow up on ALL tasks, activities and assignments 10/24/2014 © Sogeti
As PMs we all do this. But to what degree?
Know Where Your Team Talent Resides
• • • • Pull from your best and brightest Constantly quiz your experts for information – Use to make decisions Always play devils advocate Take their best ideas and make them your own
This helps to build loyalty and trust with team members – It makes them feel Important to the team – that they have a lot to offer. This helps build good followership
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Seek and Obtain Guidance
• • • • Try to get 2 “counselors” to guide you through your project Internal advisor can be BSA or senior architect Outside advisor can be PM colleague, or career mentor Draw from their experiences, ideas and advice – make their ideas, experiences, and lessons your own 10/24/2014 © Sogeti Tom Hagen – Don Vito’s Consigliore
Every good leader has a sounding board to maintain reality check
Take Calculated Risks
• • • • • Throughout history – great leaders were known risk takers. “You won’t know what you’ll get away with unless you try” (Colin Powel) Use your counselors in deciding how much risk to take Sets an example for team to take the initiative and learn from mistakes If you make a mistake from taking a risk – append the lessons learned to your experience toolkit. Success is built on failures, not other successes Less relevant for IT PMs. We tend to be more risk averse
The secret word here is calculated. Using info from counselors and team experts you can Get a good feel of how much risk to take.
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Never Neglect Details
• • • • • Constantly quiz team experts What if this… what if that, what’s our backup plan, etc..
Get team thinking about what could prevent you from succeeding Practice effective risk management Draw from your experience and those of your counselors
Your team has all the operational knowledge to do the job – not you. By quizzing your team You empower the team to affect success (i.e. as data sources)… they feel better about Themselves – building credibility, trust, mutual respect)
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Stand Firm When Challenged
• • • Might surface within context of taboo subject (Race, Gender, Age) Tactfully but forcefully reinforce your position as project leader Try to reassure team that everyone is an asset and critical to the project’s success
A leader cannot be perceived as weak or easily “bullied.” You might lose credibility or respect with your team
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You Can’t Please Everyone
• • • Trying to please everyone is a sign of mediocrity and weak leadership Being responsible sometimes means ticking some people off…. Do the right thing, in the end, they will respect and support you
We all like being liked. But you must focus on your goals and objectives first, and what you need to
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Do to get there. In the end, project success heals all wounds
© Sogeti
Accept Blame, Give Praise
• • • When things go bad, as project leader accept blame, and move on When things go good, be sure to praise the team Always praise the team when things are good. As a PM that’s probably the only reward you can give
When problems arise, you don’t want the team arguing and pointing fingers. You want options for A recovery and getting back on course to complete the mission.
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Gripe up, Not Down
• • • Don’t complain to members of your team Don’t complain in front of your team Gripes go up the chain of command…. Not down. If you have a problem with management, or the client, etc. take it offline with your superiors
Good leaders never complain in front of their team. To join in with your team’s gripes, breaks the Rule of being too familiar with those you’re leading.
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Remain Calm During a Crisis
• • • Don’t let the team see you lose your cool Confidence NOT indifference Craft and communicate your recovery plan – drawing from the best and brightest of your team
Remaining calm exudes confidence. The team will feel more at ease if their leader appears calm And in charge when things go bad.
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Don’t Micromanage
• • • Express confidence by letting team members do their job Encourage initiative and calculated risk taking Be careful dealing with team members mistakes and failures (successes are built on failures, not other successes) 10/24/2014 © Sogeti
Tell stories of mistakes you’ve made – Helps them team connect with you. However You must discern between mistakes and incompetence and deal with it accordingly
Leadership Traps and Pitfalls
• • • Don’t be too “familiar” with those you’re leading Your leadership values may conflict with those of your superiors Its hard to regain lost respect, and trust
If your leadership values conflict with those of your superiors, you must inherit your bosses values And make them your own. Good leaders are also good followers.
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How to Win Friends and Influence People
If you take away only one to do from this presentation – READ THIS BOOK!!!!
Unlocks the mysteries of why people behave the way they do Be careful of the “Unwritten Chapters” 10/24/2014 © Sogeti
This book should be required reading for all Undergrads studying Business
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12 O’Clock High
For decades a case study for teaching leadership – civilian and military Distinctively demonstrates 4 leadership styles (S1 – S4) Watch out for the “nice guy paradox” at beginning and end of the film
Wikipedia has an excellent page on this movie. Evidently there was a TV Series too
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U-571
Won an Academy Award for best sound effects An actual German WWII style sub was built for this movie – came across a cruise ship and freaked everyone out “Nice guy” paradox again at play
Incorporates most of what I told you in the presentation. Blends leadership lessons with Suspense, action, thrills, and pretty good special effects.
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Closing Thoughts
• • • • Tyrant Genius God Like Jerk Visionary Ego Maniac Turned around Apple from near death experience Single Handedly restructured several industries (MP3 players, retail music, smart phones, Motion Picture Animation) Led Apple to record profits during severe economic downturn CEO of the Decade 2000 - 2009
Where am I going with this? What’s my point?
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My Point is
• • • No single style works for everyone Discover your style of leadership and work on making it more effective Have fun in your command and never forget © Sogeti
Take care of your team and they will take care of the mission
© Sogeti