Transcript CSUCI Strategic Initiative Dashboard

CSUCI Strategic Initiative
Dashboard
April 2009
CSU Channel Islands
What is a Dashboard?
– Visual Indicators like a car dashboard
– Simplified expressions of multiple complex
measures
– See at glance where we are below target
– Drill down capacity in areas below target
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Assumptions
– Outcome indicators are standardized as percent of
target accomplished
– Capacity to drill down to more detail
– The weights assigned to the indicators will be
defined
– Capacity to drill down to more detail
– The color bands will be defined
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Strategic Initiatives
– Access, Retention and Success
– Sustantibilty
– STEM
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Strategic Objectives
1 a) Access
b) Retention
c) Success
2 a) Curriculum
b) Engagement
c) Systems
3 a) Enrollment
b) Research
c) Resources
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CSUCI Strategic Initiative Dashboard
Access,
Retention &
Success
Access
Retention
Success
Curriculum
Engagement
Systems
Enrollment
Research
Resources
Sustainability
STEM
NOTE: All of the dials of the Strategic Initiative can be easily displayed to provide a quick
snapshot of how we are doing in each area. On the web, these dials can be clicked to drill
down to greater levels of detail.
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Strategic Initiative Success Indicators
1. Access, Retention, and Success
CSU Channel Islands
Dial #1: Access
Indicators:
– Ethnicity
– SES
– Major
– International
– Success Predictors
Explanation:
Because of the significant progress made in establishing a system of enrollment management, the operational
processes that contribute to access are well developed and understood.
Targets in each area will be established annually through the EMSSC process consistent with the strategic
initiatives and mission of the University. For example, in order to become eligible for Title V grants, the committee may
establish an enrollment target for Hispanic students and low SES students.
“Success Predictors” may be identified through specific research studies to determine the characteristics of
CSUCI students that most likely lead to success in this learning environment. These characteristics may become
the theme of marketing efforts to attract these students. The dashboard indicator for “Success Predictors” will provide
feedback on how successful these marketing efforts have been in attracting applicants with these characteristics.
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Access
Access
Indicator1
Ethnicity
Major
International
Success Predictors
SES
Total
Weight2 Target2
26%
20
50
20
2%
20
4
20
10%
20
100
-
Actual
27%
45
2.2%
2
10%
-
% Achieved3
Status
105%
90%
110%
50%
100%
80%4
Notes:
1. All numbers in this chart are made up to provide an example of how the dashboard could be calculated.
2. “Weight” and “Target” would be determined annually by the EMSSC process.
3. “% Achieved” is calculated by dividing Actual by Target.
4. “Total Achieved” is the weighted sum of the “% Achieved” for each measure. Measures greater than 100% are calculated at 100%.
5. The colors are assigned as follows: Red=50% or less; Yellow=51-94%; Green=95% or more.
Explanation:
All indicators in this example except “Success Predictors” relate to enrollment management target goals developed by the
EMSSC process.
“Success Predictors” may be identified through specific research studies to determine the characteristics of CSUCI students
that most likely lead to success in this learning environment. These characteristics may become the theme of marketing
efforts to attract these students. The dashboard indicator for “Success Predictors” will provide feedback on how successful
these marketing efforts have been in attracting applicants with these characteristics.
CSU Channel Islands
Dial #2: Retention
Indicators:
– Fall-to-Spring Persistence
– Fall-to-Fall Persistence
– Student Progress
– 100 % of Tactical Plans Accomplished
Leading and Lagging Indicators:
– Barriers to Retention
– Service and Program Interventions
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Dial #2: Retention (continued)
Explanation:
•
“Fall-to-Fall Persistence” and “Fall-to-Spring Persistence” are traditional measures of retention that can be benchmarked
with other CSUs by incorporating this into the annual target.
•
“Student Progress” represents multiple measures that will be developed over the next five years. Initially, it will include
measures such as successful remediation, GPA, and ratio of credits earned to credits taken, which are all contained in
PeopleSoft. As the University develops a systematic process for identifying and measuring student milestones, the
Dashboard will include these milestone measures as indicators of “Student Progress.”
•
While CSUCI has many operational processes to support retention, these have not yet been developed into a systematic
approach. Much work is needed to develop a Retention Management system. For this reason, the Retention Initiative
requires the development of a tactical plan to achieve the desired outcomes of the strategic plan. To measure the progress
of this effort, “Percent of Tactical Plans Accomplished” is included as an indicator of success.
•
“Potential Barriers to Retention” is identified as a “leading” indicator to track student progress at key points in their
academic career. This indicator might include specific milestones, completion of remediation, gateway courses, pre-nursing
students, etc. These items will be identified annually through specific research studies and areas targeted in the tactical
plan. We will need to define rubrics for successful navigation of milestones. Studies of these potential barriers will provide
feedback on the potential need for developing interventions.
•
The indicator for “Service and Program Interventions” is a “lagging” indicator which provides feedback to service providers
of the impact of the interventions including numbers of students who use the intervention and their subsequent success in
progressing through their academic career. This indicator might include student involvement in clubs and other co-curricular
activities, on-campus housing, tutoring, UNIV 100, etc. These items will be identified annually according to the areas
targeted in the tactical plan.
Retention
Retention
Indicator
Weight
Fall-to-Spring Persistence
Fall-to-Fall Persistence
Student Progress
% Tactical Plans Accomplished
Barriers to Retention7
Service & Program Interventions7
10
10
10
50
5
5
100
Total
Target
85%
80
90
20%
4
4
Actual
89%
76
76
100%
4
4
-
-
% Achieved
Status
105%
95%
85%
100%
100%
100%
96%
Notes:
1. All numbers in this chart are made up to provide an example of how the dashboard could be calculated.
2. “Weight” and “Target” would be determined annually by the EMSSC process.
3. “% Achieved” is calculated by dividing Actual by Target.
4. “Total Achieved” is the weighted sum of the “% Achieved” for each measure. Measures greater than 100% are
calculated at 100%.
5. The colors are assigned as follows: Red=50% or less; Yellow=51-94%; Green=95% or more.
Explanation:
“Retention” is the broad term used to describe students continuing at CSUCI. Two components of retention are
“persistence” and “progress”.
“Potential Barriers to Retention” and “Service and Program Interventions” measures are set up to be
counted as “implemented” or “not implemented” and are neutral towards “success” or “failure” in order to provide a
safe environment for research and pilot testing.
CSU Channel Islands
Dial #3: Success
Indicators:
– Degrees and Credentials Earned
– Percent Tactical Plans Accomplished
– Pillar #1
– Pillar #2
– Pillar #3
– Pillar #4
Explanation:
“Degrees and Credentials Earned” can be defined so that it can be benchmarked with other CSUs and
incorporated into the annual target.
While CSUCI has many programs and services to support student success, these have not yet been
developed into a systematic approach that is tied to the university mission and outcome statements, such as the
“Characteristics of Graduates.” The Strategic Initiative includes conversations to develop a matrix which indicates where
students are exposed to each of the four mission pillars during their academic career. For this reason, the Success
Initiative requires the development of a tactical plan to achieve the desired outcomes of the strategic plan. To measure
the progress of this effort, “Percent of Tactical Plans Accomplished” is included as an indicator of success.
Indicators for each pillar need to be defined. These will come mostly from the matrix which will show where
students get experience in each mission area. We also can review various surveys, such as NSSE, CIRP, and CSS, to
see which one has questions that best cover the four pillars. One or more of these surveys will provide the students’
perspectives on how well each pillar area was incorporated into their educational experience at CSUCI.
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Success
Success
Indicator
Weight Target
Degrees & Credentials Earned 33.5 430
Percent Tactical Plans
33.5 20%
Accomplished
Pillar #1
Pillar #2
Pillar #3
Pillar #4
Total
8.25
8.25
8.25
8.25
100
Actual
344
17%
% Achieved
10
6
9
4
7
5
2
2
-
-
70%
85%
20%
50%
74%
Status
80%
85%
Notes:
1. All numbers in this chart are made up to provide an example of how the dashboard could be calculated.
2. “Weight” and “Target” would be determined annually by the EMSSC process.
3. “% Achieved” is calculated by dividing Actual by Target.
4. “Total Achieved” is the weighted sum of the “% Achieved” for each measure. Measures greater than 100% are calculated at 100%.
5. The colors are assigned as follows: Red=50% or less; Yellow=51-94%; Green=95% or more.
Explanation:
Degrees/certificates can be broken down into separate measures such as degrees awarded to native
freshmen, degrees awarded to upper division transfers, and credentials recommended. The EMSSC may also want to
include other commonly used and benchmarked measures such as time-to-degree.
The Pillars indicators provide the opportunity to collect data from multiple sources which indicate the numbers
of students who have participated in activities and courses related to each of the pillars. Student learning outcomes in each
pillar area may also be developed and included in these indicators.
CSU Channel Islands