Introduction To Helping Relationships

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Transcript Introduction To Helping Relationships

Introduction To Helping Relationships

PowerPoint produced by Melinda Haley, M.S., New Mexico State University.

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Characteristics of Helpers

Descriptions of Effective Helpers

           They identify with people rather than with things.

They have a capacity to cope.

They are warm and accessible.

They inspire confidence and trust.

They are mature.

They are actualized.

They are high-functioning.

They care deeply about others.

They are compassionate.

They act to remedy injustice.

They are

human.

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Characteristics of Helpers

Five Levels of Functioning

A high level of empathy is taking place Level Five An adequate amount of empathy is taking place Level Four A minimum amount of empathy is taking place Level Three A little empathy is taking place Level Two No empathy is taking place Level One “Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

More On The Levels Of Functioning

 The constructs of respect, regard, genuineness, concreteness, and warmth can also be scaled on the same five levels.

 If the helper’s level of functioning is high on these traits regarding important facilitative conditions, then constructive changes are more likely to take place.

 A low level of functioning on these constructs means constructive changes are less likely to take place and can actually have destructive consequences.

 If the helper is on the same level as the helpee then no change is likely to take place.

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Characteristics of Helpers

Helping and the Helper-Lifestyle

 Helper traits are genuine and are not “tricks” or “techniques” that the helper turns on or off. Helper traits can be learned.

 Helpers continuously evaluate their own life in relationship to goals, plans and personal values. Helpers can develop their innate traits in order to become even more compassionate and caring.

 Helpers seek revitalizing opportunities to prevent burnout.

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Characteristics of Helpers

Match Making

 Compatibility between helper and helpee is an important aspect in the success of a helping relationship.

 This is especially true for cultural and ethnic difference factors.

 While helpers do not have to be of the same race or culture, effective helpers communicate understanding and respect.

 Cultural sensitivity on the part of the helper can help diminish the barriers to cross-cultural helping.

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Characteristics of Helpers

Facilitator of Growth

Essential conditions for helping to be successful: Helper Empathy Helper Positive Regard and Respect Helper Warmth And Caring Helper Openness Intentionality Helper Concreteness And Specificity Communication Competence “Copyright © Allyn & Bacon 2004”

High Responsibility

Characteristics of Helpers

The Continuum of Responsibility

High Responsibility Low Responsibility Low Responsibility “Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

 Awareness of self and values.

 Awareness of cultural experiences.

 Ability to analyze one’s own feelings.

 Ability to be a model and influence.

 Ability to be altruistic and compassionate.

  Ownership of a strong sense of ethics.

Ability to be responsible for one’s own actions.

 Ability to serve as a catalyst for empowerment.

“Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

Awareness of self and values:  Self-awareness helps protect the client from helpers inadvertently projecting their values onto the helpee.

 Helps identify whether or not a helper is judging a helpee by a social or cultural norm.

 Guides helping in that it allows the helper to be aware of what he or she believes regarding human nature and change.

“Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

Awareness of Cultural Experiences:  Effective helpers are aware of life experiences other than their own.

 Understanding cultural differences helps eliminate the fear of being rejected by the helpee.

 Effective helpers are aware of their own ethnocentric, racist or stereotypical views.

“Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

Ability to Analyze the Helper’s Own Feelings  Effective helpers are aware of, and in control of, their own feelings.

 Effective helpers recognize common feelings associated with helping (e.g. fear, disappointment, elation, confusion etc).

 Effective helpers are able to deal with their own confusion and accept that they do not have all the answers.

“Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

Ability to be a model and influence:  Helpers model socially adaptive behaviors to helpees.

 Controversy surrounds whether or not helpers should live fulfilling lives. The validity of their work may be challenged if they do not (e.g. happy marriages, well-adjusted kids, no scrapes with the law).

 Practice what you preach.

 Social influence theory plays a role in effective helping.

 Helpers are able to form clear boundaries.

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Characteristics of Helpers

Personal Characteristics of Effective Helpers

Ability to be altruistic and compassionate:  Helpers often receive benefits from helping.

 Effective helpers often identify with people and humanity rather than with things and narcissistic endeavors.

 Helpers help because they truly care.

 Effective helpers are open to feedback from clients regarding their own motive for helping.

“Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

Ownership of a strong sense of ethics:  Valuing the helpee’s welfare will help to ensure no harm is done.

 Beliefs about human nature guides helper actions.

 Ethical helpers act in such a way as to maintain the confidence of the helpee. Confidence is not betrayed.

 Ethical helpers understand confidentiality, informed consent, keeping records, malpractice, competence, beneficence and nonmaleficence.

“Copyright © Allyn & Bacon 2004”

Characteristics of Helpers

Personal Characteristics of Effective Helpers

Responsibility: Whose is it?

 There is debate as to who is responsible for the helping relationship: helper or helpee?

 Most authorities view this as a shared responsibility.

 The helpee is responsible for his or her own decisions.

 The helper is responsible for presenting ideas, reactions, or support.

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Characteristics of Helpers

Personal Characteristics of Effective Helpers

Ability to serve as a catalyst for empowerment  A helper seeking to empower a helpee will form the relationship on trust, and shared power.

 The helper does not “do for” the helpee as this strips away choice and power.

 The helper’s goal is to guide the helpee into increasing his or her personal, interpersonal or political power.

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Introduction to Helping Relationships Presentation Resources

Brammer, L. M. & MacDonald, G. (1999).

The helping relationship: Process and skills, 7 th ed.

Needham Heights, MA.: Allyn & Bacon.

Kottler, J. A. (2000).

Nuts and bolts of helping, 1 st

MA: Allyn & Bacon.

ed.

Needham Heights, “Copyright © Allyn & Bacon 2004”