Transcript Orientations for Small and Middle Size Schools:
Maximizing your campus resources
Lydia Chiang Leanne Johnson
Study Abroad Pre-departure Orientation
A requirement for all involved:
Protects the students The faculty leaders The Study Abroad staff The university Should be a mandatory requirement prior to leaving
Study Abroad Pre-departure Orientation
Team Effort Administration Staff Faculty Parents
Campus Wide Event
Representatives from: Health and Wellness Campus Security Accounting or Finance Departments Housing and Residence Life Dining or Culinary Departments
First Impressions:
Unified support for students and families Faculty involvement important Past participants – Students & parents share experiences Family – parents/guardians, spouses/partners
Basic topics to be covered
Academics Health Housing Money Packing Phones Safety Travel Documents
Academics
Differences between academic systems What will classes be like?
What are requirements?
What will be expected of me while I’m away?
Requirements to return home Will my grades transfer home?
Will I receive credit for my classes while overseas?
Can I drop classes while overseas Can I change to a P/F grade while away?
Will I receive credit if I change classes while overseas?
Health
Get any required shots Get a physical prior to leaving Fill up on prescriptions Dental work completed Use the facilities available at the foreign institution Counseling Centers help overcome home sickness Get involved with the new students surroundings Skype is great McDonald’s Fries taste the same worldwide
Housing
Toto this isn’t Kansas… Expect the unexpected Be accepting of what you have… to a degree Size difference Roommate issues Cooking, cleaning, caring for yourself Important numbers and contact names
Insurance
This should be a requirement for all international travelers. Be wary of waiving insurance All student should have their policy information prior to leaving & share it with family/safety contact Medical insurance is not travel insurance Know your process and procedures – pay up front for reimbursement or is it covered in country?
Know the evacuation or emergency visit policy
Money
Recognize the currency Know how to convert currency (XE.com) ATMs -- # passwords Reloadable cards Travel Cards Travelers Checks Cash US and Foreign
Packing
3-1-1 Carry On Packing vs Shipping vs Overweight Luggage Electronics: Adaptor vs Convertor What to take: Day Backpack, suitable weather gear, comfortable, acceptable shoes, items that represent your school, state, country, culture What not to take: irreplaceable items, anything that isn’t practical and you wouldn’t want to throw away
Phones
If the provider has a phone use it… why would anyone waive it? Great for local emergencies Pre-loaded contact numbers Use for local use only Check with carrier for phone rentals Cheaper to buy overseas than here Skype, Yahoo, AIM are great…
Safety
Think safety first… Yourself Buddy system isn’t for kindergarten schools only Your property Lock your valuables away Your housing situation Fire exits, windows, doors Traveling – Be Aware Protect your property Don’t stand out
Travel Documents
Scan everything – passport, visa, acceptance letter, credit cards, drivers license, ID cards – and leave it where it is safe and accessible (Google Doc) Make copies of everything in case you’ll need to present them Know the rules of the country…Do you need your passport on you at all times or will a copy do?
Global Perspective Program Pre-departure Orientations
Leanne Johnson Assistant Director Global Perspective Program Worcester Polytechnic Institute
Help students understand…
Health and safety issues Emergency contact info, resources, and procedures Host culture Their role WPI, IGSD, and on-site advisors’ expectations Logistics (travel, housing, on-site travel, etc.)
Help us understand…
Student concerns What students do and don’t know Issues to emphasize and re-emphasize
Mandatory Orientations
Orientation I: General International project center groups & Puerto Rico Safety & Study Abroad DVD Advisor(s)’ attendance encouraged Orientation II: Site-specific Required for all groups Three-part, interactive and engaging format Advisor(s)’ and Center Director(s)’ attendance necessary.
Orientation III: Sexual assault Facilitated by Counseling Center staff Lost in Translation DVD Discussion and Q&A
Orientation II: Site-specific
Circle of Trust (20 to 30 minutes) Snapshot of positives and negatives Social contract Student behavioral responsibilities To themselves To each other To the program
Orientation II: Site-Specific
• • • • Team presentations: (30 minutes) Topics sent to advisors 2 or 3 weeks ahead of orientation Project groups/teams present topics Engaging and creative presentations encouraged Discussion after each presentation Facilitator and faculty advisors flush out points of emphasis
Presentation Topics
Does the WPI code of conduct go with me to Namibia, really? What other codes and or policies do I need to worry about? Health and safety issues – Where do I go if I get sick? Can I expect to get sick? What constitutes an emergency? What do I do in an emergency? Do I need shots? What exactly should I discuss with my healthcare professional before I go?
Getting to Windhoek – passport, visa and entry issues; what do I need and when? Do I need to worry about what I say when going through customs? Do I need to carry identification with me? Living in Windhoek - Is it different than in Worcester? What are my behavioral obligations to my advisors and the other students? What are my personal dress code standards? What are my safety concerns? Cell phones, laptops and staying in touch – Do I have to carry a cell phone? How do we make sure to get a laptop? How should I plan to stay in touch with the folks back home?
Cultural adaptation - What are some of the cultural adaptation issues associated with living and working in a culture different from your own? What are some of the issues that can arise when you return home? How can you prepare yourself to handle the effects of culture shock?
Sample Quiz Questions
There is a list of risky behavior in which I am forbidden to participate and anything not on the list is okay.
Anyone who visits me can stay overnight in my room when they come to Windhoek.
If my passport gets stolen the U.S. State Department will not mail a replacement to me in Africa.
The ISIC will pay to return my body back to the States if I should die on site.
I am over 18, so my parents will never be informed of anything that occurs in Africa. I should surrender my passport to anyone who asks for it. I can probably expect to contract some sort of intestinal bug the first few weeks I am on site.
All of my completed paperwork is due in the IGSD before 3:00pm on _______.
I should contact my health insurance provider to determine what I must do in case of serious illness or injury while overseas.
Orientation III: Sexual assault
Facilitated by professional counselors Lost in Translation DVD shown Real-life, student actors Discussion Counselors ask students questions.
The Las Vegas mentality Fitting in vs. being naïve
On-campus partners…
Counseling Center Understanding sexual violence abroad Team/group dynamics dynamics Dean of Students Judicial review process Faculty advisors Academic prep Introduction to culture, social issues
Optimally
Reinforce: Enthusiasm for the journey and experience Educate: Personal responsibility Provide: Knowledge and resources Underscore: Policies and procedures Inform: Students’ understanding of what a successful off campus experience entails.
Debbie Donnelly Hrayr Tamzarian
• 774 international students in 9/10 • 406 graduate students • 160 undergrads • 113 ESL students • 95 on OPT • 2 International Student Advisors • International Orientations Each Year • 4 for grads • 3 for undergrads • 6 for ESL students
ESL Orientation
ESL department placement test in morning Lunch, catered or we go through cafeteria line in small groups 2 ½ hour afternoon orientation using simplified language and topics
International Undergrad Orientation
Starts 1-2 days before domestic UG orientation Two parts, each 2 hours Part 1 for those students new to SNHU, followed by campus tour and shopping trip Part 2 designed for all undergrads, including those flying up from ESL
International Grad Orientation
Two parts, each 2 hours Part 1: On Friday afternoon before term starts Designed for int’l grads new to SNHU Part 2: On first day of classes, during open block Designed for all int’l grads, including those flying up from ESL or undergrad
On-Campus Presenters Used in All International Orientations
VP of Student Affairs Academic Advisors Campus Programming & Leadership Cousins Program International Students Association Wellness Center nurses + counselor Bursar’s Office Public Safety
On-Campus Presenters Used in Select International Orientations
Residence Life (ESL and undergrads) Community Service (undergrads and grads) Learning Center (undergrads) Career Services (undergrads and grads) Library (grads; covered in SNHU 101 course for undergrads)
Goals of Using SNHU Staff
For students: Friendly staff, smiling faces Awareness of available resources For staff: Reminder of new international students on campus
Challenges
Somewhat more time-consuming to coordinate with other offices Faculty not available Can’t control what they say (slang, speed, long-winded, etc.) Keeping the message positive vs. focusing on the don’ts
Rewards
More interesting for students
Less for my office to cover
Strengthens inter-office dialogue and collaboration
Mandatory attendance?
Family participation?
Campus offices support?
Insurance coverage?
Safety items?
Ice breakers or discussion starters?
Lydia Chiang: [email protected]
Debbie Donnelly: [email protected]
Leanne Johnson: [email protected]
Hryar Tamzari: [email protected]