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International Organization for Standardization www.iso.org CASCO Comms/061 2004-12-07 Product certification 1 ISO Standards and Guides on product certification by Mr. Graeme Drake Head of Conformity Assessment ISO Central Secretariat ISO CASCO/DEVCO – BIS Regional workshop on Certification New Delhi, India, 7 December 2004 CASCO Comms/061 2004-12-07 Product certification 2 ISO/IEC documents on product certification ISO/IEC Guide 67 ISO/IEC Guide 28 ISO/IEC Guide 53 ISO/IEC Guide 65 ISO/IEC 17030 CASCO Comms/061 2004-12-07 Product certification 3 Background to ISO/IEC documents Product certification activities, organizations and systems predate ISO Standards and Guides An identifiable need came first Then practices, systems and organizations developed to fulfil the need ISO members agreed to establish international guides that would provide general guidance for product certification in the 1970s CASCO Comms/061 2004-12-07 Product certification 4 ISO/IEC documents Reflect actual practices Have common characteristics Are based on a series of recognized alternative systems Are prepared by ISO/IEC, using a process that fulfils the requirements of the WTO for development of international standards and guides CASCO Comms/061 2004-12-07 Product certification 5 Common characteristics of the ISO/IEC documents ISO/IEC documents Not prescriptive Not confining Implementation requires Statements of policy Documentation of procedures and processes CASCO Comms/061 2004-12-07 Product certification 6 NEED TO DEMONSTRATE FULFILMENT OF SPECIFIED REQUIREMENTS Functional approach Selection Determination Information on selected items Information on fulfilment of specified requirements Yes Review and attestation Fulfilment of specified requirements demonstrated Surveillance needed No END CASCO Comms/061 2004-12-07 Product certification 7 ISO/IEC Guide 67:2004 Conformity assessment – Fundamentals of product certification CASCO Comms/061 2004-12-07 Product certification 8 ISO/IEC Guide 67:2004 Outlines 7 product certification systems that combine several of the following core elements related to product certification: Sampling Testing Evaluation Decision Licensing Surveillance CASCO Comms/061 2004-12-07 Product certification 9 ISO/IEC Guide 28:2004 Conformity assessment – Guidance on a third-party certification system for products CASCO Comms/061 2004-12-07 Product certification 10 ISO/IEC Guide 28:2004 General description of one organizational and operating approach to product certification based on system 5 in ISO/IEC Guide 67 ISO/IEC Guide 28:2004 covers: Contracting Sampling Testing Evaluation Surveillance Certification decision CASCO Comms/061 2004-12-07 Product certification 11 ISO/IEC Guide 28:2004 Provides model documents for Checklist for selecting product requirements Application for product certification Contract Factory inspection Conformity certificate CASCO Comms/061 2004-12-07 Product certification 12 ISO/IEC Guide 53 (2005) Conformity assessment - An approach to the utilization of a suppliers quality system in third-party product certification CASCO Comms/061 2004-12-07 Product certification 13 ISO/IEC Guide 53 (2005) Uses a system 5 approach to product certification and makes use of the organizations QMS in determining the product certification decision Further background is given in the ISO book – Certification and related activities (1992) CASCO Comms/061 2004-12-07 Product certification 14 ISO/IEC Guide 53 (2005) Assessment relies on: Product testing/examination of product At the production line From the market; and Ongoing conformity (not necessarily certification/registration) with Quality Management System (QMS) requirements Assessment and ongoing audit of manufacturer’s supplier quality management system CASCO Comms/061 2004-12-07 Product certification 15 ISO/IEC Guide 65:1996 General requirements for bodies operating certification systems CASCO Comms/061 2004-12-07 Product certification 16 ISO/IEC Guide 65:1996 Provides requirements for a body that provides product certification activities Organization CASCO Comms/061 2004-12-07 Certification Services Structure Contracting Behaviour Testing Activities Certification decision Product certification 17 ISO/IEC 17030:2003 ISO/IEC 17030:2003, Conformity assessment — General requirements for third-party marks of conformity Design and application Ownership and control Process of issuing marks Monitoring the use of marks CASCO Comms/061 2004-12-07 Product certification 18 Establishing a product certification scheme (1) First, determine whether there is a market need? Find out as much as you can about the market’s expectations for the product and what are the main risks or customers expectations that need to be met CASCO Comms/061 2004-12-07 Product certification 19 Establishing a product certification scheme (2) Second, consider alternative approaches For example product certification, supplier’s declaration of conformity (SDoC), etc. Take into account the following characteristics of each option: How well will the risk and customers’ expectations be managed Cost/benefits, affect on final price of the product Acceptance by the market and contribution to achieving national legal compliance, and regional/international trade obligations Selecting the right alternative will contribute to the overall competitiveness and economy efficiency of the organizations and sector which are the subject of certification CASCO Comms/061 2004-12-07 Product certification 20 Establishing a product certification scheme (3) Third, if a product certification scheme is considered to be the best option the following characteristics should be considered: The business model – finance, ownership, governance, target customers of the scheme, control, copyright of the scheme and its mark, confidence measures (accreditation and peer assessment), and partnerships Do the products have identical design, assembly and are made up of stable materials – type testing approach The degree of risk, safety, interoperatability, reliability and environmental performance need to be assessed for the product – the degree of surveillance needed What is the degree of flexibility in sourcing new and different components and material for the product CASCO Comms/061 2004-12-07 Product certification 21 Establishing a product certification scheme (4) Finally, the scheme and certification bodies within it should conform and employ the relevant international product certification documents to ensure international acceptability In ISO these are ISO/IEC Guides 28, 53, 65, 67 and ISO/IEC 17030 CASCO Comms/061 2004-12-07 Product certification 22 Summary ISO/IEC documents for product certification are: an excellent resource documents credible – reflect actual experience provide recognized alternatives facilitate public confidence support trade in products CASCO Comms/061 2004-12-07 Product certification 23 Further information Thank you for your attention Further information on conformity assessment can be found at the following link: http://www.iso.org/ or email Graeme Drake, Head of Conformity Assessment and Secretary of ISO/CASCO at [email protected] CASCO Comms/061 2004-12-07 Product certification 24