Transcript NAPHSIS ANNUAL MEETING 2014 SEATTLE, WASHINGTON …

NAPHSIS ANNUAL MEETING 2014
SEATTLE, WASHINGTON
SECURITY COMMITTEE
STATE STORIES
Lonzo Kerr, Deputy State
Registrar Texas
NAPHSIS
Security Committee
NAPHSIS ANNUAL MEETING
Security of Vital Records
and
Information
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Staff Screening and Monitoring behavior
Access to Vital Records Facilities
How we protect access to and release Vital
Records Data
OUR RESPONSIBLITY
 Protect
the integrity of Vital records and
information, and setting the highest
possible standards for security and fraud
prevention.
OUR GUIDANCE
 Model
State Vital Statistics Act and Regulations
 NAPHSIS Security Guidelines
 State legislation, policies and procedures
STATE STORIES
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ANA V.
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Hired without a criminal background check
Had two felony arrests pending against her when hired
Her family had a history of violence
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16 year old Daughter
Son executed in home
Husband serving life sentence for attempted murder
Related to a person who worked for two immigration attorneys
Cousin would call Ana and place orders for birth certificates
Ana would then search the database for a similar record on file
The selected record would then be changed to match the request
When issuing a single record to the public Ana document the order as 2
Placed the appropriate fee with the order then printed the fraudulent one
She did this approximately 300 times
How was Ana able to get away with this for 3 years?
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Ana or any employee could report to work and turn on all the computers
STATE STORIES
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All issuance staff worked from the same cash register
Ana was able to change information on birth records
No reconciliation of transactions (application, paper, money) 6 months
No monitoring of records changed (even with 5 or more changes)
Applications were destroyed before required retention period
Records were sold along the Mexico Border for $8,500.00 each
Ana received a sentence for all offenses of 33 years in prison
After entering prison Ana turned states evidence against co-conspirators
Other stories
 Burglary
 Stealing paper from co-workers
 Adding name to birth record (claiming to be the father of deceased
girl friend’s child)
 Attempting to file paternities without authorization
Prevention is Key
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Ensure that your facilities are secure.
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Screen your staff to ensure good hiring
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Controlled access
Cameras
Criminal background checks
Be sure to have an explanation for periods of
unemployment
Protect the access to your data
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Manage how you release data to the public
Prevent your staff from casual use of Vital Record
information
Separation of duties
Our Challenges
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Filing delayed certificates of birth
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Texas has over 9,000 flagged record
Obtaining reliable documentation
Mid-wife Fraud
Third Party Vendors
Requests from Law Enforcement (FBI request)
Amendments to Birth and death Records
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Medicaid Fraud; Mom wants to add a fathers name
to the record based on a marriage before the birth.
Informant information i.e. Who is the wife?
What Texas is Doing
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Fraud Unit since 1995
Fraud unit investigators are Peace Officers
Passport personnel are housed in VSU
Better working relationships with Federal Law
enforcement (EPIC & ICE)
All facilities have controlled access
All entrances, hallways, lobby, records room and exits
have video cameras
Redirecting investigative resources toward mid-wives
who file fraudulent records
Run CURPS for and obtain Foreign Birth Certificates
Dedicated Attorney for Vital Records fraud hearings
State Stories From the Floor
 Any
one have a state story they would like
to share?
Questions and Answers
Thank You!!!
CONTACT INFORMATION
 Lonzo
Kerr, Jr.
 Deputy State Registrar, Texas
 512 776-7719
 [email protected]
The Security Committee
Robin Rodriguez (AZ)
Karen Roth (CA)
Coy Lee (CA)
Sylvia Luna-Lopez (DC)
Betty Shannon (FL)
Donna Calabrese (KS)
David Brown (MS)
Lexi Hall (MO)
Don Smalling (OK)
Geraldine Harris (TX)
Janet Rainey (VA)
Linda Langlois (WI)
Janet Winther (CA)
Penny Baltikauski (CA)
Joel Wade (CO)
Monica Davis Roundtree (DC)
Stephanie Lockridge (GA)
Tammy Weaver (MI)
Michelle Zeilman (MO)
Mark Kassouf (NM)
Catherine Haralson (TN)
Lonzo Kerr (TX)
Gary Thompson (WV)
NAPHSIS SUPPORT-Patricia Potrzebowski, Kelly Baker, Larry Nielsen Will
Whitman
Contact Information
 If
you need assistance, have questions or
concerns, or want to discuss a
fraud/security issue, please contact:
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Sue Bordeaux
NAPHSIS
Security Committee Chair
[email protected]
405-271-8552
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Or contact NAPHSIS headquarters at
www.naphsis.org .