PFSF Child and Adolescent Satisfaction Survey Results

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Transcript PFSF Child and Adolescent Satisfaction Survey Results

PFSF Foster Parent
Satisfaction Survey Results
2010-2011
1. PSF Office that you work with:
64.71% (11)
Gainesville
Lake City
5.88% (1)
Live Oak
5.88% (1)
Starke
0.00% (0)
23.53% (4)
Trenton
No Answer
0.00% (0)
2. What is your age?
Under 24
5.88% (1)
11.76% (2)
25-34
29.41% (5)
35-45
35.29% (6)
46-54
17.65% (3)
55+
No Answer
0.00% (0)
3. What is your race/ethnicity?
70.59% (12)
White
29.41% (5)
African American
Hispanic
0.00% (0)
Asian
0.00% (0)
Other
0.00% (0)
No Answer
0.00% (0)
4. How long have you been a Foster Parent?
11.76% (3)
Less than 1 year
29.41% (5)
1-2 years
3-4 years
5.88% (1)
4-5 years
5.88% (1)
6-7 years
5.88% (1)
41.18% (7)
More than 7 years
No Answer
0.00% (0)
5. How many different Foster Children have you cared for in your home in the last six months?
None
5.88% (1)
58.82% (10)
1-3 children
23.53% (4)
4-7 children
7-10 children
11-15 children
More than 15 children
5.88% (1)
0.00% (0)
5.88% (1)
6. The Family Care Counselor is responsive to my requests and suggestions in a timely manner.
35.29% (6)
Strongly Agree
29.41% (5)
Agree
11.76% (2)
Neutral
17.65% (3)
Disagree
Strongly Disagree
0.00% (0)
Does Not Apply
0.00% (0)
No Answer
5.88% (1)
7. I believe I am given all information available about the children placed in my home.
Strongly Agree
23.53% (4)
Agree
23.53% (4)
Neutral
23.53% (4)
17.65% (3)
Disagree
11.76% (2)
Strongly Disagree
Does Not Apply
0.00% (0)
No Answer
0.00% (0)
8. The Family Care Counselor involves me in the planning process for each child in my home.
23.53% (4)
Strongly Agree
29.41% (5)
Agree
17.65% (3)
Neutral
23.53% (4)
Disagree
Strongly Disagree
5.88% (1)
Does Not Apply
0.00% (0)
No Answer
0.00% (0)
9. I feel the educational, medical, and psychological needs of the children in my home are met.
47.06% (8)
Strongly Agree
23.53% (4)
Agree
Neutral
0.00% (0)
17.65% (3)
Disagree
Strongly Disagree
5.88% (1)
Does Not Apply
5.88% (1)
No Answer
0.00% (0)
10. At least monthly the Family Care Counselor for each child visits with me and the child in my
home.
47.06% (8)
Strongly Agree
41.18% (7)
Agree
Neutral
0.00% (0)
Disagree
0.00% (0)
Strongly Disagree
0.00% (0)
11.76% (2)
Does Not Apply
No Answer
0.00% (0)
11. I actively participate in Family Team Conferences for each child living in my home.
17.65% (3)
Strongly Agree
23.53% (4)
Agree
17.65% (3)
Neutral
Disagree
5.88% (1)
Strongly Disagree
5.88% (1)
Does Not Apply
No Answer
17.65% (3)
11.76% (2)
12. Family Team Conferences and home visits are scheduled to be convient for me and my family.
29.41% (5)
Strongly Agree
35.29% (6)
Agree
Neutral
Disagree
Strongly Disagree
5.88% (1)
0.00% (0)
5.88% (1)
Does Not Apply
11.76% (2)
No Answer
11.76% (2)
13. I am involved and kept informed of court hearings and outcomes that affect me and the child
in my home.
41.18% (7)
Strongly Agree
17.65% (3)
Agree
Neutral
11.76% (2)
Disagree
11.76% (2)
Strongly Disagree
11.76% (2)
Does Not Apply
No Answer
5.88% (1)
0.00% (0)
14. Supports and services identified for the child are available and accessible.
35.29% (6)
Strongly Agree
17.65% (3)
Agree
29.41% (5)
Neutral
Disagree
0.00% (0)
Strongly Disagree
5.88% (1)
Does Not Apply
5.88% (1)
No Answer
5.88% (1)
15. When I request the removal of a child, efforts are made to support the placement and help us
through the crisis.
17.65% (3)
Strongly Agree
Agree
11.76% (2)
Neutral
11.76% (2)
Disagree
5.88% (1)
Strongly Disagree
5.88% (1)
41.18% (7)
Does Not Apply
No Answer
5.88% (1)
16. I feel my role as a Foster Parent is viewed as important to PSF staff.
35.29% (6)
Strongly Agree
Agree
23.53% (4)
Neutral
23.53% (4)
11.76% (2)
Disagree
Strongly Disagree
5.88% (1)
Does Not Apply
0.00% (0)
No Answer
0.00% (0)
17. PSF ensures my Foster Care Board Payment is accurate and paid in a timely manner.
52.94% (9)
Strongly Agree
29.41% (5)
Agree
17.65% (3)
Neutral
Disagree
0.00% (0)
Strongly Disagree
0.00% (0)
Does Not Apply
0.00% (0)
No Answer
0.00% (0)
18. I receive adequate notice (72 hours) when a child is moved from my home.
35.29% (6)
Strongly Agree
23.53% (4)
Agree
11.76% (2)
Neutral
17.65% (3)
Disagree
Strongly Disagree
0.00% (0)
Does Not Apply
5.88% (1)
No Answer
5.88% (1)
19. When my worker is on leave or vacation, I am provided a backup number for immediate
assistance.
35.29% (6)
Strongly Agree
Agree
17.65% (3)
Neutral
17.65% (3)
Disagree
17.65% (3)
Strongly Disagree
Does Not Apply
No Answer
5.88% (1)
0.00% (0)
5.88% (1)
20. Please let us know how we can improve.
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I am aware of how overwhelming job the Case Manager's have. However, my experience with the last 3
caring women from my last 3 foster infants have been more difficult due to poor call backs and some
follow thru with needed requests.
We had a case worker who put a child in potentially harmful situation and lied about it. She is still
employed at PFSF. I think this scenario is a disgrace.
My workers need no improvement!
Do whatever you say you are going to do. When you make an appointment, either keep or let the person
the appointment is with Know. Foster Parent's have a busy day also and that appointment we're waiting
on that doesn't show has wasted much needed time that could have been used on a more productive
PSF need. I would also like to be told when the Family Team Conferences are. I’ve only been invited to
one. I am not notified of court hearings or most of the time not even the results of the hearing unless
the child is leaving my care.
Work harder in making sure (all) services children need are accessible and resources are explained. Keep
kids first listen to caregivers and understand that EVERY child is like their ONLY child!
I think you are doing a good job.
All service centers operate the same. Need a choice between 5 & 4 and 2 & 3, some I agree but not
strongly and some not neutral but really not disagree.
21. Please let us know of things we are doing well.
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The support of the staff at PFSF is very appreciated - specifically:
- Eileen Kelly
- Lisa Vickery
- Daphne Gainey
- Audrey Hoehn
- Waheeda Bacchus
There are many staff members at PFSF who honestly care about the children and try
to do a good job on the child's behalf.
All of my workers are awesome people. They work hard, they are honest, helpful and
honorable. I think they deserve a huge pat on the back for all they do for us foster
parents.
I am satisfied that you do all you can to help when I need you
You are usually very friendly & helpful.. Thank you for all you do for the children!!
Just keep up the good work.