Transcript Lebanon in the Information Age: Developing and

OMSAR’s Role and Vision in ICT
ICT Standards & Guidelines Project
Presentation
UNESCO Palace, June 17, 2003
Dr. Raymond Khoury
Technical Cooperation Unit Director
Office of the Minister of State for Administrative Reform (OMSAR), Lebanon
Presentation Outline

OMSAR Mission, Structure and Strategy

Government ICT projects enablers

Evolution of Lebanese Government ICT projects

The E-Government Strategy for Lebanon

Guide to Good ICT practices, the first step

ICT Standards and Guidelines, the second step
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The Mission
“Bringing the Lebanese post-war public administration
into the 21st century through an optimal and coherent
introduction of Institutional Development
(rehabilitation and reform) and Information and
Communication Technology (ICT) (systems and
communications) measures that render streamlined,
transparent and traceable processes fulfilled by
productive civil servants for the benefit of both the
general public and government.”
3
The Building Blocks
Modern Administration
UNDP
World Bank
Administration
Department
Communication
Department
OMSAR
Arab Fund
EU
Post War Administration
4
The Strategy
“Prepare and pursue a framework that addresses
Institutional Development and Information and
Communication Technology requirements in a
phased, yet interrelated manner resulting in an
Integrated Implementation Plan
that is supported by new
National Policies and Standards.”
Integrated
Implementation
Plan
National Policies
and
Standards
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Government ICT Project Enablers
Government ICT Projects
Policies and Procedures
Hard
Infrastructure
Institutionalizing Reforms
Soft
Infrastructure
ICT Laws and Regulations
Telecommunications
ICT Policy and Standards
Human Resources
Computer Networks
Capacity Building Plans
System Applications
An E-Society
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Evolution of Lebanese Government ICT Projects
Citizen-Oriented Projects
Front
Office
1998-04
Beneficiary-Oriented Projects
Back
Office
1994-00
Donor-Guided Projects
Base
2002+
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Module 2: E-Government Framework
The Lebanese E-Government Strategy
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Module 2: E-Government Framework:
Legal Framework
The Lebanese E-Government Strategy
•
Legalizing Electronic Information and
Services
•
Protection of Electronic Information
•
Security of Electronic Services
Privacy
Authenticity
Integrity of Information
Non-Repudiation
** An ICT / E-government legal framework is being prepared by the MoET
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The Lebanese E-Government Strategy
Input
STANDRADS and BRANDING
TRAINING / AWARENESS
Module 2: E-Government Framework:
Technical Framework
Internet
WWW
Output
NATIONAL ID OR
E-GOV SMART CARD
DELIVERY AND
ACCESS CHANNELS
Services
INFORMATION
PORTALS
SERVICES
PORTALS
ENABLING
APPLICATIONS
PKI
NATIONAL INFRASTRUCTURE
FOR GOVERNMENT
OPERATIONS
GLOBAL INFRASTRUCTURE
FOR EMBASSIES, CONSULATES
AND MISSIONS
DATA CENTERS
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Module 2: E-Government Framework:
Services Framework
The Lebanese E-Government Strategy
•
ENABLING APPLICATIONS:
• Government Email and Directory Services
• Workflow, Document Management and Archiving
• Information and Decision Support
•
INFORMATION PORTALS:
• Government Forms and Supporting Documents
• Sector Specific portals – Tourism and Business
•
SERVICES PORTALS:
• Government to Citizen (G2C and C2G)
• Government to Business (G2B and B2G)
• Government to Employee (G2E and E2G)
• Government to Government (G2G)
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Module 2: E-Government Framework:
Capacity Building/Promotion/Operations Framework
The Lebanese E-Government Strategy
•
•
BUILDING NATIONAL CAPACITY:
• Promoting Internet utilization by C and B
• Developing and offering high quality and
affordable Internet services
• Supporting national ICT industry and
promoting investments
• Enhancing ICT curriculum at all education
levels
• Setting up ICT training centers or academies
INTERNAL GOVERNMENT TRAINING AND CAPACITY
BUILDING:
• Promoting ICT knowledge for civil servants
• Setting up ICT training centers in government institutes
E-GOVERNMENT O & M STRUCTURE:
• Government-wide central O & M unit
• Ministry and agency specific O & M units
• Establishing ICT cadre and salary scale in government 12
Guide to Good ICT Practices, 1st step

GICTP guide first step on road towards standards
and norms (today’s presentations).

Small size project to benefit concerned any ICT unit
with ICT processes/activities best practices.

Available in multiple formats for easy access by all.

Online at www.OMSAR.gov.lb with latest updates.

An OMSAR ICT Public good in support of national
priority projects.
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ICT Standards and Guidelines,
the second step

More technically detailed work (some 13 segments).

Policy and Legal documents to help with roll out.

Another OMSAR ICT Public Good project.
More project details to be presented next
by Miss Tania Zaroubi
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Integrated Implementation Plan
Institutional
Development
Activities
Information
and
Communication
Technology
Activities
The Integrated Solution
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Integrated Implementation Plan
Institutional Development
Activities
Information & Communication
Technology Activities
E-Government
Assessments
Strategy
Communications
Infrastructure
Strategy
for
Assessments
Administrative
Process Definition
Reform
Restructuring /
Position
Classification
Approved by CoM
Institutional
September
2001
Strategy
Development
Approved by
Workflow
MICTC
December
Design
2002 Awaiting
CoM
Systems
approval
in Q3- Q4
Strategy
2003
Development
June 2000
January 2003
Implementation Plan for
Integrated Strategies
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National Policies and Standards

National IT Policy and Strategy document
(drafted 1999)

Performance Indicators and Measurement best
practices (2002 )

Guide to Good ICT Practices (January 2003)

ICT Standards for Government Projects (June
2003)

National e-Strategy Document (July 2003)

Others
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