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Building relevance amidst
the content revolution
Lyn Bosanquet
Director Information Services
(Scholarly Information & Research)
Griffith University
Future of the Information Profession, October 2009
The world has changed …
Future of the Information Profession, October 2009
Core competencies
Technical skills
Disciplinary knowledge
Understanding of content
Information requirements of the user
Future of the Information Profession, October 2009
The digital explosion
The digital explosion transformed the Library’s
space, the Library’s collections and the Library’s
professional activities. It has also transformed
the Library user, the content seeker.
Future of the Information Profession, October 2009
The new context
De-convergence of:
• space
• collection
• service
Future of the Information Profession, October 2009
The millennium user
• 89% use non library search engines
• 93% are satisfied with the results
• Books are the primary library brand
• The library is a physical space
• Online content is free
Future of the Information Profession, October 2009
The Content Cycle
• Know what content is available
• Inform appropriately
• Provide access to content
• Content management
Future of the Information Profession, October 2009
The Content Cycle
Future of the Information Profession, October 2009
Challenges or Opportunities
• Understand how content is used
• Integrate content into the users space
• Reduce navigation time
• e-Research
Future of the Information Profession, October 2009
Research Support Services
• Research impact
• Research management
• Repositories
• Research data management
Future of the Information Profession, October 2009
The way forward
• Align competencies to activities
• Align activities to strategy
Future of the Information Profession, October 2009
Secure the future
• Leadership
• Create a service framework
• Align to strategic objectives
• Develop a value proposition
Future of the Information Profession, October 2009
Conclusion
The information profession will succeed if it continues to
own the expertise and innovation regarding content: how
to manage it, how to find it and how to use it….
… connecting users to content
Future of the Information Profession, October 2009