Transcript Program & Project Management Curriculum FY04 Development Plan

Program Management Overview
(An Introduction)
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Agenda
Program Management Definition?
Program vs Project Management
Program Management Methods
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Program Management Definition
Program management organizes and guides the delivery of
a business capability through multiple projects and releases
to achieve a set of business goals.
Characteristics of a Program
• Includes inter-dependent projects that have discrete
objectives but are related to the program objectives
• Strategic in nature and aligned with corporate objectives
• Assigns ownership and accountability for results
• Maintains a balance of both business and technical focus
• Utilizes cross-functional teams to complete projects
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Program Management vs. Project Management
As the coordinating entity across related projects, program
management is related to project management – but is a distinct
discipline.
Program Management
Project Management
• Focused on delivering all projects to
achieve combined business results
• Focused on delivering specific work
products for a specific benefit
• Manages across multiple projects
• Manages a single, functional project
• Maintains a strategic focus
• Maintains a tactical focus on
deliverables and project outcomes
• Risk is viewed across all projects
• Risk is viewed within the project
The management of a program typically involves the creation of an
organization (PMO) with defined roles and varying structure and scope.
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Program Management Methods
The Program Management Methods focus on planning, mobilizing,
and managing a program at a client site with high-quality execution
and to achieve a defined value proposition for the client.
Program Management Methods Framework
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Planning and Mobilizing Activities
PM Process
Description
Demand Management
Balances the workload of the program by evaluating the priorities of
proposed projects with the capacity to perform the work and the
aligning projects with the overall strategy.
Leadership & Governance
Defines the structure and objectives for the group guiding the overall
goals of the program and determines how best to coach leadership.
Value Management
Defines the business case, value metrics, and value measurement
approach for the program.
Program Delivery
Defines the management approaches, schedule, timeline, budget,
scope, and metrics for the program. Can identifies vendors, tools,
and resources. Establishes the program management office.
Stakeholder Acceptance
Identifies and analyzes stakeholder expectations. Determines how to
ensure the program results in acceptance by multiple levels of
customers. Handles communication of change and confirmation of
stakeholder acceptance of the change. Creates initiatives to cultivate
program acceptance.
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Managing Activities
PM Process
Description
Value Measurement
Measures the value achieved by the program against the value
expectations set in the business case. Provides ongoing management
of the business case.
Program Control &
Administration
Coordinates all program activities, reports, and other deliverables.
Manages finances, contracts, record keeping, and knowledge
management.
Delivery Management
Monitors and controls projects under the guidance of the program and
manages the release schedule.
Quality Management
Manages and oversees the program’s adherence to quality processes
and standards. Works with stakeholder management to monitor and
manage stakeholder expectations and satisfaction. Identifies and acts
on opportunities for improvement.
Stakeholder Management
Monitors and manages stakeholder expectations throughout the life of
the program. Monitors the effectiveness of change initiatives and
program acceptance and makes adjustments as needed.
Resource Management
Manages all program resources, including personnel, vendor
relationships, physical work environment, facilities, and equipment.
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Benefits of Program Management
 Aligns effort, activities, and deliverables with the corporate
mission and business objectives
 Manages timelines and dependencies across multiple
projects to achieve common objectives
 Allows more senior executive involvement and control over
a diverse set of projects
 Concentrates and leverages management expertise
 Improves efficiency of resource management and utilization
across projects within the program
 Facilitates early corrective actions and risk management
across interdependent projects
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