Transcript Slide 1

High Level: Team Dynamics, Application Development, Project Management
Preliminary
Study to
Develop
Research
Perspective
INNOVATION
TEAM
Research
Topics
SUPPORTING
TECHNOLOGY
INNOVATION
EXECUTION
Research
Sources
Virtual Team Dynamics:
Decision Making Theory,
Team Roles, Building &
Maturity,
Online Collaboration:
Adaptive Structuration Theory,
Platform & Modularity Theory,
Communication Theory
Online Resources:
- Third Party Knowledge
- Online Facilitation Forum
(Questionnaire Possibility)
- Related Websites: i.e. Sourceforge.net
Other:
- Scientific Literature
- Articles
- Context Cases
Practical Research (Nature: Design & Intervene1)
Definition of concepts
-Online Collaboration
-Online Platform
-Research Project
-Team Dynamics
-Virtual Team
Assess
Team
Composition
Desired
Functionality
Inventory
Develop
Applicable
Collaboration
Platform
Project Management:
Metrics, Reporting,
Notification, Diagnosis,
Analysis, Validation
To deliver a EUR/RSM
Master’s Thesis
through an online
platform
To develop an Online
Collaboration Platform
for this research
project
Assess
Platform for
Team
Dependant
Functionality
To gain insight into the
dynamics of a research
team in a virtual
environment
MOVING FROM INFORMATION > COMMUNICATION > TRANSACTION
1Verschuren
& Dooreward: Designing a Research Project
Visualisation S.L.J. Twigge EUR/RSM Research Project 2005:
Delivering a Research paper through an Online Collaboration Platform
01 February
2005
Finished
Reading
Theory
By 15 Feb
2005
Research
Module
Definitions
First Version &
Functionality
Online Platform
15 Feb
2005: End
Full Time
Job RNLMC
Hand-In
Definite
Version
Research
Proposal
< 1 April
2005
General Underlying Research Process and Task Distribution
In phasing the notification, * means they are considered to be ‘early
adopters’ for testing any platform functionalities. Other research
members will be more critical towards the ‘actual benefits received’
from working with the online platform in comparison to generally
available communication platforms.
* Handleiding Afstudeertraject Faculteit Bedrijsfkunde, 25 September
2003, http://www.rsm.nl/pls/portal/docs/1/1277794.PDF
** early adopters, actual benefits received
The Research Process and Task Distribution
–
Developing Team Dependant Functionality for an Online Collaboration Platform
–
Applied to a Research Project
Objective
-Gain Experience & Insight into Online Collaboration and Virtual Research Team Dynamics
- Develop an Online Collaboration Platform for a Research Project
RESEARCH TEAM
KNOWLEDGE & GUIDELINES
2 University Coaches (+ 1)
+
2 Private Co-Readers
RESEARCH
Researcher
Validation Team
DELIVER & NOTIFY
Research
Process
PROCESS & FEEDBACK
Deliver
Notify
Process
Feedback
ONLINE COLLABORATION PLATFORM
Product
-Deliver a Research Report according to EUR/FBK Master Thesis Standards
Research Efforts Benefits from
using an Online Collaboration Platform
To be further defined.
Expected to state that the project is completed faster and more effective in comparison to other available
communication technology platforms and functionalities. Will also include approx. SWOT Analysis (Strength,
Weakness, Benefits and Risks)
The Online Collaboration Platform (OCP) provides a facilitating role in the process of working through a defined research structure. The
structure for this project has been based on three sources:
Verschuren & Doorewaard, 1999, Designing a Research Project
Institute Guidelines, December 2003, “Manual Master Thesis RSM”
Personal Document from Dr. P.C. van Fenema
Based upon these sources and results from the preliminary study, this research project is divided into two sub-projects:
Gaining insight into the working of a research team in a virtual environment
Developing an OCP for developing and delivering the Research Paper
The Team Assessment
Measure Skill Diversity, Profile, Background, Interests, Expertise, Level of Commitment
The Delivery Process
The research project is delivered to its stakeholders by the researcher through an online platform using an internet connection and a standard
web browser. The researcher takes on the duty of processing the research and editing it to the web pages. For this research a customised
online platform is built.
To guide the research effort to an effective working methodology the following research questions have been defined:
Research Questions
• Which benefits are feasible when applying the
concepts of Virtual Teams and Online Collaboration
to delivering an RSM Thesis through an online
platform?
– Which underlying processes and types of Virtual Teams
and Online Collaboration apply to this research project?
• Community, Portal, Knowledge Management, E-Learning (Training, Development and Distant
Learning), Project Coordination, Document Mgt., Conferencing, Workflow Mgt., High
Performance Teams, Heavyweight Development Teams, the Skunk Works
– Which group dynamics can be tracked and managed
through an Online Collaboration Platform?
• Do the special communication needs require functional facilitation?
• Interaction Incidents, Decision Processes, Moderation, Conflict Resolution & Arbitration
– Does the research project provide a base for developing
team dependant online collaboration functionality?
Research Context
http://www.twigge.com/thesis/Support/PRELIM/ResearchContext.php
Research Questions
http://www.twigge.com/thesis/Support/PRELIM/ResearchQuestions.php
Definition of Concepts
http://www.twigge.com/thesis/Support/PRELIM/ConceptDefinitions.php
Research Framework
Management Questions
Online Collaboration
-Checklist
-Support & Guidance
-Investment
- Technical Infrastructure
- Organisational Context &
Conditions
Virtual Team Dynamics
Communication
Product: Research Project
Project Control
Strengths
Weaknesses
Benefits
Risks
Processes
Productivity
Metrics
During the preliminary study the following Research Modules have been identified
1)
Team Assessment
2)
Online Platform
3)
Theory Concepts / Empirical Notions
1)
2)
3)
4)
Adaptive Structuration Theory
Virtual Teams
Online Collaboration
Models
1)
2)
5)
Project Management
Service Orientated Architecture
Online Resources
1)
2)
3)
6)
Third Party: Forum (www.fullcirc.com
Specialists “University”
Google, JSTOR, ABI-INFORM, “Scriptie Databank”
Comparisons
1)
2)
7)
Social Software
Collaboration Products (see next page) RSS
Context Cases
1)
2)
3)
KM: Product Implementation
Hilti: Departmental Communication / Implementation
Ordina: Departmental Communication
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Sourceforge / www.VAsoftware.com
www.dotproject.net, www.tutos.org, www.wgroupware.org, www.Groove.net, Blackboard
www.markroseman.com, www.cornerways.com, www.sonexis.com, www.fullcirc.com
Idea that all firms are stuck on the road of conferencing solutions
GroupLab –University of Calgary
Need to focus up to eight team members – including leader – span of control issues
TeamWave
www.onlinecommunityreport.com
www.keystoneconsulting.com – optimizing workforce communication & E-Learning
docta Norway
Deaf People using TeamWave for online collaboration
www.courseforum.com/projectforum/details.html
GroupKit – http://www.groupkit.org/history.html
Document Management – Workflow Management – Online Learning
ProjectForum – www.courseforum.com – workgroups collaborate and coordinate their project work
Social Software – Calendars – Slot Management
WebCT
Netviewer – desktop sharing tool
OneSpace.net – design review process (CoCreate)
http://www.projectcoordinator.net/
InfoWorkSpace, HyperOffice, FuseTalk, Vignette, IBM Lotus Team Workplace, WebEx
www.virtueelsamenwerken.nl
Office Functionality / Microsoft Workspace
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As this is both a design and an intervene/change orientated research, aimed at producing XXX and XXX, the following data collection
methods are most relevant:
Team Assessment
• Innovators, Early Adopters, etc.
Tik-oefening
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To ensure realisation of the research objective
A formulation of the research issue to be useful and necessary 6
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Capture the research issue is a brief definition 12
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Capture the objective of the research in a brief definition 9
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Concern a confrontation of observations and for theories on the basis of which
conclusions are drawn 22
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Descriptive knowledge often plays a valuable role in obtaining explanatory insights 18
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Jump through hoops to make things work 6
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In every work of genius, we recognise our own rejected thoughts .They come back to
us with a certain alienated majesty,. Emerson 10