Transcript Six Sigma - Root Cause Analysis Training|Consulting

PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Reliability Center, Inc.
Provides Tools For The Principal Root Cause Analyst
RCI PROACT® Tools
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Reliability
Center
Selects
Project
Creates
Reports
Easy To
Use
It’s “A” Fit
Six Sigma
Dovetails with
most continuous
improvement
initiatives
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Six Sigma Methodology
PROACT
Software
Organizes
RCA Data
Root Cause Analysis
Tool Kit
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
RCI Tools That Enable
the RCA Analyst
®
What is the PROACT Suite?
PROACT
Software
Organizes
RCA Data
™
LEAP
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
+
®
PROACT
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Basic FMEA &
Opportunity
Analysis (OA)
Process
Root Cause
Analysis (RCA)
=
Quantum Bottom-Line Improvement
Reliability Center, Inc.’s
PROACT® Methodology
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Failure Modes & Effects Analysis
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
PROACT Root Cause Analysis
PReserve Failure Information
Order
Analyze
Communicate Findings & Recommendations
Tracking the Results
Reliability Center
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Long story short, you:
• identify the problem
• measure where you stand
• analyze the problem
• implement recommendations
• track the results
• leverage your learning back into your
company
• improve the situation
• control the new process
®
The PROACT Suite?
PROACT
Software
Organizes
RCA Data
LEAP™ Software Performs:
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Traditional FMEA &
Modified FMEA =
Opportunity
Analysis (OA)
Process
Prioritizes
Tracks For
Results
Project
Management
Lost Opportunity Analysis Process
FMEA = Focus
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Definition of Focus
Focus is the directing of human energy
and capability to the significant few
issues and opportunities that result in
QUANTUM BENEFITS
The LEAP Opportunity Analysis Worksheet
Performs Modified FMEA & Traditional FMEA
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Modified FMEA = Opportunity Analysis
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Defines the specific defect
giving you the most trouble
Defines the frequency
of the problems giving
you the most trouble
Defines the problems
costing you the
most money
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Surgical strikes not carpet bombing
Traditional FMEA Worksheet
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Traditional FMEA

The LEAP Report
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Create A Root Cause Analysis
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management

The LEAP Benefits
PROACT
Software
Organizes
RCA Data

Identifies the most qualified candidates for proactive RCA
based on actual losses experienced

Complies with OSHA PSM, ISO, JCAHO and other regulatory
requirements

Allows versatile application of FMEA tool to explore other
opportunities using historical data

Prioritizes which opportunities will provide the greatest ROI for
the facility

Identifies the Significant Few opportunities; the 20% of the
events that cause 80% of the losses

Prints out report of findings instantly
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
®
The PROACT Suite?
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
®
PROACT
Software Performs
PROACT® Root Cause
Analysis (RCA)
Method of Problem Solving
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Quantum Bottom-Line Improvement
PROACT
Software
Organizes
RCA Data
Definition
Root Cause Analysis
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Analyzing failures down to their
latent root causes, which are the
deficiencies in management systems
and restraining cultural norms that
allowed the failure to occur.
®
PROACT RCA
PROACT
Software
Organizes
RCA Data
Root Cause Analysis
Knowledge
Transfer
®
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
The PROACT RCA
process guides the
user through a simple
approach to solve what
the opportunity
analysis identifies as
problems
PROACT® RCA gives you discipline, structure, and
guidance for problem solving
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Guides you through
the problem solving
method step by step
PROACT® RCA problem data collection guidance
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Preserving Event Data - Detail
Filtering The Data
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Assigned To
File Links
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Date Done
PROACT® RCA team pool and analysis details
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
PROACT® RCA hypothesis guidance for problem solving
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
PROACT® RCA attached hypothesis verification
detail for problem solving
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Each Hypothesis Block
contains a verification
log with file links. Just
double click the
hypothesis block
PROACT® RCA attached hypothesis verification
detail for problem solving
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Hypothesis Verification Method
Person responsible for
getting the verification done
Verification
completion date
PROACT® RCA attached hypothesis verification
detail for problem solving
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Hypothesis
Verification
Outcome
Hypothesis
Verification
File Links
PROACT® RCA guidance for writing the report
and corrective actions
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
PROACT® RCA supplies the user custom reporting
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
PROACT® RCA guidance for tracking
implemented recommendations
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
RCA Conducted
Recommendations
Implemented
PROACT® RCA provides project management of the analysis
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Reliability Center, Inc.
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
 Leverage what you learn from your root causes back into
the organization.
 The latent system root causes that are identified and
resolved can be applied to other areas of the
organization to eliminate failures that have not yet
occurred as well as failures that have occurred in the
past.This is because the corrected systems will apply to
other failures mechanisms that are seemingly unrelated.
Completed opportunity analyses can be used as templates
for future defect rate comparisons
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Still in progress analysis
Completed analysis
Completed RCAs can be used as templates for others to learn
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Still in progress analyses
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Completed analyses
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
Leveraged Lessons Learned
Equates To…
“IMPROVED AVAILABILITY”
=
=
Reduced unexpected and unplanned outages
Reduced potential for injuries
Reduced property loss
Reduced potential for environmental excursions
Reduced energy needs
Improved product quality

The PROACT Suite Benefits
PROACT
Software
Organizes
RCA Data
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
 Complies with OSHA PSM, ISO and other
regulatory requirements
 Prints out report of findings instantly
 Standardized reporting
 Easy to use
 Can be used for team analysis or individual
analysis
 Published reporting allows user to download
templates
 Tracks analysis progress
 Knowledge transfer tool
PROACT
Software
Organizes
RCA Data
Root Cause Analysis
Tool Kit
Knowledge
Transfer
Selects
Project
Creates
Reports
Easy To
Use
RCI Tools That
Enable The RCA Analyst
Guides
RCA
Process
Prioritizes
Tracks For
Results
Project
Management
For Questions & Demo
Roger Belliveau
[email protected] / 804-458-065
www.Reliability.com