Transcript Understanding Organizational Change: What’s Normal and

The Manager’s Guide to
Promoting Success for First
Time Supervisors
presented by:
Cynthia Paine
AGTS, Inc.
For AZ City/County Management Association
February 08, 2007
Sedona, AZ
Workshop Purpose
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To provide basic information about what
supervisors can do to develop high
potential staff for a first-time supervisory
position
To provide practical advice on how to
support the first time supervisor
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Agenda
1.
2.
Grooming and development of high
potential staff
Promoting success and supporting first
time supervisors
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Grooming and Development of
High-Potential Staff
1.
2.
Identification/Selection (Pre-Work)
PDP: Professional Development Plan
(Roadmap)
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Grooming and Development of
High-Potential Staff
Identification/Selection (Pre-Work)

Clarify the role (charge, lead, supervisor)
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Clarify required competencies
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Relationship skills
Management skills
Technical skills
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Grooming and Development of
High-Potential Staff
PDP: Professional Development Plan (Roadmap)
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Explore for interest
Incorporate PDP in the performance management
process
Jointly establish development goals
Provide training on needed skill sets
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Promoting Success for
First-Time Supervisors
First Week:
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MVV
Organizational Culture
Organizational Business Metrics
Organizational Chart
Change in Status
Orientation
Training
Sharing
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Promoting Success for
First-Time Supervisors
Ongoing:
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Help Them Navigate: Be a Rudder
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Shift in Relationships
Sounding board
Style differences
Performance Coaching
Goals:
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
Develop increasingly trusting and productive relationship
Monitor performance in work outputs
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Promoting Success for
First-Time Supervisors
Ongoing:
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Empowerment
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Delegation
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Promoting Success for
First-Time Supervisors
Delegation Activity
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Why don’t supervisors delegate more?
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Worksheet
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Championing the New Supervisor
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First Week:
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Introduction to the team
Introduction to your peers and boss
Frequent ‘touches’
Ongoing:
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Stretch assignments
Visibility
Level of authority
Coaching
Cheerleading
Groom for next promotion
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Pertinent Development Experiences
1.
2.
3.
4.
5.
High-Profile Committee chair
Company activities
Task force
Recruitment fairs
Q.I. efforts
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My Plan
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What has been my approach to identify and
promote/support first-time supervisors?
Is this serving my company well? Serving my
professional goals/needs?
What might I consider doing differently/more
of/less of going forward?
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Thank you for participating today.
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