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Colac Otway Disability
Accommodation Inc.
• Our Core Business is to provide
accommodation and support services to people with a
disability and their families who reside in the Colac
Otway Shire.
• Our Values Respect, Integrity, Empowerment,
Honesty, Independence
• Our Mission
CODA is committed to providing a
range of quality, community based residential support
programs which are flexible, accessible, affordable and
safe while promoting each client’s independence and
value as a member of the community.
Changing environments:
• Funding and policy contexts - NDIS,
Victorian State Disability Plan
• Ageing clients + ageing workforce
• Increased local economic pressures
• Opportunity for growth but increased
competition
Workforce Capability
Framework - How did we use it?
• Strategic Planning Process
• Preparation for introduction of Disability
Care
• Review of our position descriptions ready
for external audit
Workforce Capability
• Strategic planning group exercise
• Which capabilities will be important in
introducing Disability Care?
• What do we do currently that
demonstrates these capabilities?
• What capabilities might need further
development?
Workforce Capability - what
Capabilities will we need? We identified:
• Communication
• Quality of service provision
• Partnerships and Collaboration
• Financial Management & OH and S
• Reflective Practice – a learning
environment
• Professionalism
Workforce Capability - What
do we do now?
• Knowing our clients and giving them
choices; good listeners, good observers
• Mentoring of staff – giving space to think
outside the square
• Regular communication
• Thorough planning
Workforce Capability - What
needs further development?
• Technology
• More individual opportunities for clients
• Multi-skilling of staff (including increased
knowledge of issues related to ageing)
• Staff understanding of financial considerations
• Communication – even better sharing of
information between clients, staff members and
families
Workforce Capability outcomes
• Robust Position Descriptions
• Enhanced with new Key Performance
Indicators
• Board Position Descriptions and Induction
Manual developed
• Supervisor/manager Induction manual in
progress
Workforce Capability outcomes
• Some examples of PD’s:
• Change management: Maintains a positive approach to
change and adapts to new or different ways of working.
• Multi-skilling: Takes advantage of opportunities for
learning and growing skills
• Partnerships: Works collaboratively with other
organisations in formal and informal partnerships to
achieve client outcomes
• Advocacy: Actively listens to colleagues and clients and
passes on relevant information accurately and
appropriately
Workforce Capability outcomes
• Culture that embraces change
• Improving opportunities for both clients
and staff
• Service expansion
• Measured growth
• Embracing possibilities – social enterprise